Abdul Rafay Khan

ADDRESS

R-****, Jacob Line, Lines Area,

Saddar Karachi,

CONTACT

+92-343-*******

EMAIL

adj0ok@r.postjobfree.com

PROFESSIONAL EXPERTISE & COMPETENCIES

Managing people,

Ability to work in challenging environment,

Multitasking,

Ability to adjust Time to the Job Requirements, Quick and continuous learner.

Language:

English & Urdu.

(Speak, Read & Write)

Strong Field:

Dealing with Customers.

INTEREST & HOBBIES

Travelling

Sports

Internet Browsing

PERSONAL DATA

Father’s Name:

Muhammad Muraad

Date of Birth:

27th October 1994

CNIC:

42101-9977701-5

Domicile:

Karachi South

OBJECTIVE

Seeking a job in a reputable organization with the aim to provide intellect of hardworking, creativity, Team work and knowledge and serve with sincerity.

EDUCATION

Matriculation (Computer Science ) Board of Secondary Education Sindh 2011 C’ Grade

Diploma In Business Administration Vocational Training Centre In Process

WORK EXPERIENCE

June 2018 – Till Date, KBC Restaurant, Karachi-PK

As a Cashier.

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Balancing the cash register and generating reports for credit and debit sales.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints.

Maintaining a clean workspace.

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Make sales referrals, cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Pleasantly deal with customers to ensure satisfaction

Handle and ensure the accurate and timely delivery of Food Panda’s service along with Restaurant‘s own Delivery.

June 2016 - May 2018, KBC Restaurant, Karachi-PK

As a Waiter.

Providing excellent wait service to ensure satisfaction

Taking customer orders and delivering food and beverages

Making menu recommendations, answering questions and sharing additional information with restaurant patrons

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials & Offer menu recommendations upon request

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Pleasantly deal with customers to ensure satisfaction

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments & Provide excellent customer service to guests

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

PROFESSIONAL TRAINING & SKILLS

Communicated clearly and positively with coworkers and management

Can Handle Point-of-service (POS) computer system for automated order taking

Followed procedures for safe food preparation, assembly, and presentation

Assisted management with inventory control and stock ordering

Built loyal clientele through friendly interactions and consistent appreciation

Resolved complaints promptly and professionally

Cross-trained and coordinated scheduling with team members to ensure seamless service

Took initiative to find extra tasks when scheduled duties were completed

Contact this candidate