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Manager Front Office

Location:
Port Elizabeth, NJ
Salary:
10000
Posted:
February 08, 2021

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Resume:

*

Curriculum

Vitae

Brandon

Schoenfetdt

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Biographical Details:

Surname: Schoenfeldt

Name: Brandon

Address: ** ******** ****

** ******* ****

Lovemore Park

Port Elizabeth, 6001

Date of birth: 1988.06.02

I.D. Number: 880**********

Passport No: A01060576

Health: Excellent

Sex: Male

Language: English

Cell Phone 084-***-****

Driver’s License: Code B

Criminal Charges: None

E-mail: adj0fq@r.postjobfree.com

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Education:

(1993- 2000) Primary School: Winchester Ridge Primary Grade: 1 to 7

(2001 - 2005) High School: Randeor School (Special School) Grade: Orientation 1 to Grade 10

• Subjects taken: English, Afrikaans, Math’s, Natural Science

• Social Science

• Economic Management Science

• Life Orientation

• Arts & Culture

• Computers

• Hairdressing

• Hotel Keeping & Catering

● (2011) \ College S.A. Digital Media Production (Certificate)

● (2013) Excel Online Course Certificate.

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Employment History:

Harvest Christian Fellowship 2005-2013 (8 years)

Media & Technology Administrator

Responsibilities for Media & Technology were as follows but not limited to:

• Bulk Printing (Duplo & Risograph),

• Collation and binding of Books

• Stock take on all equipment, paper ECT…

• Request quotes, Power Point Presentations

• Design of flyers, take photos for artwork on flyer

• Minor I.T Queries, Follow up on events

• Manage & update CCLI Copyright songs for church

• Do backups on all computers, answer the switchboard and help with admin work, ordering of all stationary for office

• Work with security company for the schedule of the security guards on a monthly basis

• Have Knowledge of Microsoft Outlook, Word, Excel, Power Point.

• Manage and update of Churches Website.

• All Admin office work.

Management Position: Casa Minha Portuguese

Restaurant 2013 – 2016 (3 Years)

Responsibilities for the Restaurant were as follows but not limited to:

• All stock ordering & stock take, cash ups on a daily basis.

• Managing of waitrons & kitchen staff

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• Managing of customer complaints & satisfaction of customers.

• Computer power pos system, change prices and add items to system and add all staff members onto the system.

• Tend to the everyday needs of a restaurant,

• Advertise on social media for the restaurant.

• Train up staff members, new and old staff members to see to customers to make sure that all customers are served properly and taken care of.

• Did purchases with company credit card on a daily basis.

• Ran the restaurant like it was my own business and made sure that the owner was happy with the running of the restaurant and had weekly meetings with the owner and made sure he knows on a daily bases what was the turnover for that day.

Duty Manager for the 4* Hotel & Events Co-ordinate for the Ekurhuleni International Convention Centre

2017- 2019 (2 Years)

Responsibilities for the Hotel & Convention Centre were as follows but not limited to:

• Checking in guests to their room and making sure that they are happy with everything in their room, sorting out guest complaints.

• Making sure that the front office reception is following standard procedure when it comes to guests entering the hotel and helping check ins, payments & online bookings from reception.

• Making sure that the hotel restaurant is hotel standard and following procedure in the restaurant in regards with food & beverage orders, doing daily cash ups at the restaurant and daily and month bar stock count.

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• Following up with the different departments within the hotel, like the front office reception, kitchen staff, housekeeping, laundry assistants, security guards and maintenance department.

• Doing Monthly payroll sheets and payroll for all staff member on the property, submitting the hours to HR for staff for payment of salary

• Liaise with security company in regards to events and how many guests will be checking in or out of the hotel.

• Phone suppliers for orders for the different departments of the hotel and check the orders when they come in.

• Assist the driver of the hotel when needed to and drive the guests to the airport or pick up guest from the airport.

• Do daily tasks and check list that a Duty Manager is supposed to do on a daily basis.

• Provide daily catering administration support under the direct supervision of the Banqueting Manager & Kitchen Manager.

• Assist with the preparation, revision of the function that needs to take place and start with preparation and plaining with the staff beforehand.

• Attend weekly operations meeting and discuss upcoming functions for that week.

• Primary Contact person on the floor for the day of the event,

• Organize EMS Service when needed

• Do Cash-ups after the event and bar stock count

• Maintain all lost and found items

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• Get in all operational equipment when needed and check invoice and delivery note against items.

• Perform basic building and security functions and act as a liaison with Security Company

• Responsible for All Petty Cash and Cash Drops when needed.

• Organize extra staffing for the event and catering equipment as well. Floor Manager for Ocean Basket Mall of Africa

2019 - 2020 (1 Year & 1 Month)

Responsibilities for Ocean Basket were as follows but not limited to:

• Responsible for all waitering staff and customer care of our guests

• Daily morning meetings with all waitering staff members

• Making sure that the Front of House was set up accordingly to the standards of Ocean Basket Head Office

• Report to my Senior or General Manager on a regular basis.

• Make sure that all waitering staff is present and do morning meetings, floor roster and sections for them.

• Make sure that the necessary posters are available for specials for the day.

• Do all the necessary paperwork for head office and check list for head office such as eat safe, waiter’s checklist and all checklist required for head office.

• Liaise with head office person in charge of training the front of house manager on a daily basis.

• Covid 19 Health and Safety Officer for our Store and made sure all health protocols and procedures and regulations that was set out was adhered to costately

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• Was in charged also of all take away orders both online orders and telephonic order

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Other Employment

• Wimpy (The Glen) (2008 – 2011) Waiter

• Coffee Cafedomancy (2008) Waiter

• Cash Converters (2016 – 2017) Sales Rep/ Buyer

• Ocean Basket Baywest Mall (2020 - Present) Restaurant Manager Hobbies:

• Watering

• Sound Engineering, Computers.

• Photography Reading, Dancing & Volley Ball

• Soft Ball, Tennis.

• Cooking & Baking

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References:

Duty Manager & Events Co-Ordinator at Destiny Exclusive Hotel Juan Moodley (HR Department) 011-***-****

adj0fq@r.postjobfree.com

Senior Floor Manager & Assistant General Manager

Dimitri - Ocean Basket Mall of Africa – 010-***-**** Harvest Christian Fellowship

Robbie Sadler 082-***-****

Casa Minha Restaurant

Michael De Oliveira 011-***-****

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