Phlebotomist
Resume:
MADELYN GARCIA
Community Health Worker, Behavioral Health Worker
Lake Ariel, PA
*******************@*****.***
To obtain a position in a professional environment where I can demonstrate my abilities and skills and have an opportunity for growth.
Lead Phlebotomist/Laboratory Technician
Quest Diagnostics - Scranton, PA
November 2019 to Present
Collect specimens according to established procedures. This includes, but not limited to: blood draws, drug screens, biometric screening and insurance exams. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Community Health Worker
HealthCare Support Staffing (AETNA BETTER HEALTH) - Maitland, FL February 2019 to Present
• Conduct home visits to members with chronic conditions to help reinforce following the care plan, adjust tasks to fit with the member’s culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations.
• Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting the member’s health and treatment plan through various communication channels.
• Build and maintain positive working relationships with the members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Work to reduce cultural and socio-economic barriers between clients and institutions.
• Assist with care plan implementation and member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of the members.
• Assist members identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Identify gaps and opportunities to strengthen system of care within the member’s community and assist members in utilizing community services, such as scheduling appointments with social services agencies, (including transportation vendors), also assist members with completion of applications for eligible programs.
• Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills.
• Teach members about disease self-management (i.e. nutrition, symptom tracking and reporting). M
WORK EXPERIENCE
• Accompany members to appointments as needed.
• Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g. progress notes, letters), and other administrative responsibilities as needed.
• Travel extensively to client homes, community locations, various agencies, and other outreach destinations.
• Exhibit a professional demeanor when interacting with members, providers, nurse case managers, agency representatives, supervisors, and office staff
• maintain a flexible schedule to accommodate members needs. Medical Assistant
Wayne Memorial Community Health Centers - Honesdale, PA July 2013 to April 2017
Responsibilities
Obtain patient medical history, vital signs, assist all providers with all patient examination. inventory, filing, faxing, EMR, documenting all laboratory and ultrasound results in patient charts, confirmation of all patient appointments. Prepped all rooms for minor office procedures, clean all exam rooms and prepare them for the next day. Collected all laboratory specimens, also prepped all specimens for lab pick up. Skills Used
I demonstrated patient quality care, treated all patients with care and respect. Helped patients accordingly and demonstrated patient confidentiality.
Phlebotomist
Wayne Memorial Health Systems, INC - Honesdale, PA November 2012 to July 2013
Collection of blood, hospital and ER rounds, urine collection, capillary collection, prenatal screenings, newborn screening, specimen prep, blood cultures, urinalysis, microscopic urine, geriatric and pediatric draws, data entry, answering phones, inventory and restocking of all draw stations.
Medical Assistant/Assistant Office Manager
Pilgrim Medical Center - Montclair, NJ
January 2004 to May 2010
Answered phones, scheduled appointments, assisted doctor and patients during medical and surgical examinations, verified insurance coverage, collected payments, provided patients with all surgical fees, phlebotomy, type and screen, hematocrit count, vital signs, obtained patient medical history, prepared and stocked all patient examination rooms, oriented patients with all pre and post-operative instructions, provided with injections, called in prescription refills to pharmacies, performed urinalysis, and serum pregnancy tests, filing, faxing, and maintained all inventory. Medical Assistant
Dr. Sheila A Bond Plastic and Reconstructive Surgeon - Montclair, NJ January 2000 to January 2004
Assist Plastic Surgeon with all patients, obtained vitals. Assisted surgeon with removal of surgical tubing after abdominoplasty, and other surgical procedures, maintained all rooms clean and stocked. Scheduled and performed minor office
procedures such as chemical peels. Scheduled all appointments for surgery and follow up visits, collected payments. Proceed with collections via 3rd party collection agency. Office Inventory, ordered surgical garments for patients. Prepared and provided patients with all pre and post operative instructions. Associates in Medical Laboratory Technologist
McCann School of Business and Technology - Dickson City, PA February 2011 to December 2012
Associate in Medical Assistant
Bloomfield College - Bloomfield, NJ
February 1998 to September 1998
Bachelor's in Human Services with a Certificate in Children and Youth Development The University of Phoenix - Phoenix, AZ
2016
• Time Management
• Phlebotomy
• Experience Administering Injections
• Laboratory Experience
• Vital Signs
• EMR Systems
• Medical Coding
• Patient Care
• Venipuncture
• Medical Scheduling
• Medical Billing
• Insurance Verification
• Anatomy Knowledge
• Medical Imaging
• Computer Literacy
• Behavioral Health
• Transcription
Certified Medical Administrative Assistant (CMAA)
September 1998 to Present
Certified Clinical Medical Assistant (CCMA)
CPR Certification
EDUCATION
SKILLS
CERTIFICATIONS AND LICENSES
Skills:
Experienced in phlebotomy, computer literate, familiar with most medical software, medical billing and coding, vital signs, medical terminology, windows 7, very detailed oriented, work very well with others, CPR certified, Mental Health First Aid certified, Behavioral Health and Autism work experience, type 75WPM, bilingual (Spanish/English) Service Excellence Champion team member
Reference Furnished Upon Request
ADDITIONAL INFORMATION
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