SWANDRA
WALKER
SUMMARY
Motivated Health Information Management professional looking for a good opportunity that allow me to apply my knowledge and experience for the betterment of the organization. I will provide excellent work that will help grow me as a health information management professional as well as improve my job experience and career growth while providing support to the company.
EDUCATION
May 2018
BACHELOR OF SCIENCE
HEALTH INFORMATION MANAGEMENT
William Carey University – Hattiesburg, MS
(Eligible for RHIA credentialing exam)
PROFESSIONAL PRACTICE
Jan – Feb. 2018 MERIT HEALTH WESLEY
Ida Anderson, RHIT, CMT
HIM Director/Facility Privacy Officer
5001 Hardy Street Hattiesburg, MS 39402
Phone: 601-***-****
The facility provided professional insights that assisted students to make the transition to the work setting with more realistic expectations. For instance, prepping paper charts, scanning documents into the EMR, applying release of information (ROI) guidelines, and interpreting the clinical documentation improvement (CDI) specialist roles including the entire department responsibilities/roles.
WORK EXPERIENCE
2019– present ALLIANCE HEALTH CENTER
Outpatient Coder/ROI Specialist Meridian, MS
Responsible for assigning ICD-10 codes to records of outpatients.
Perform release of information tasks as obtaining patient consent, certifying medical records, and deciding what information can be released.
Perform all duties within the department to ensure the success of the HIM team and adherence to hospital policies.
2018 – 2019 BEDFORD CARE CENTER – MONROE HALL
Certified Nurse Aide Hattiesburg, MS
Assists with ADL by serving meals and feeding patients as needed, offering snacks/fresh water, helping with ambulating, turning, positioning, and transferring patients.
Takes care of personal hygiene by assisting with or giving baths/bed baths, showers, toileting, and keeping patients clean.
Following nurse’s instructions to perform procedures.
Complying with HIPAA Privacy Act and following all policies and procedures to maintain a safe nursing home setting.
Participate in all training and continuing education provided by nursing home facility.
2016 – 2018 SUREHOUSE LEARNING CENTER
Director Assistant Hattiesburg, MS
Provides tutoring needs to students attending the learning center.
Perform tasks involving preparation of letters, reports, forms, and/or time sheets.
File documents and maintain filing systems
Collect and disburse cash, checks, or other items.
Respond to direct inquiries made in person and on the telephone.
Transporting students from their learning institutions to Surehouse Learning Center.
Provides excellent support by volunteering.
2013 - 2014 GENERAL DYNAMICS
Customer Service Representative Hattiesburg, MS
Ability to work as a team member including working independently with dependable and accurate results.
Providing complete health insurance information to callers in an easy to understand manner.
Communicating effectively in both verbal and written English while displaying a professional phone process.
2012 - 2013 AFFORDABLE COMPUTERS
Sales Clerk Hattiesburg, MS
Responsible for merchandising, distributing, and selling of computers, software, and peripherals.
Customer Relationship Management
Recognizing customer’s needs while providing detailed technical support of computer hardware/software offered by company and customer’s property.
VOLUNTEER
Dec 2017 SUREHOUSE LEARNING CENTER
Help sell Belk’s charity ticket (Belk’s Charity Event) to support Surehouse Learning Center (non-profit) and other non-profit organizations in Hattiesburg, MS community.
REFERENCES
WILLIAM CAREY UNIVERSITY
Dr. Jude T. Haney, PhD, MPH, RHIA
Program Director for Health Information Management
WILLIAM CAREY UNIVERSITY
Constance Yates, MPH, RHIA
Assistant Professor of Health Information Management
SUREHOUSE LEARNING CENTER
Pastor Alvin Walker
Owner of Surehouse Learning Center
2933 Glenn Drive Apt. 6 Hattiesburg, MS 39401
Phone: 601-***-****
*************@*******.*******.***
SKILLS
Team Oriented
Powerpoint Presentation Designing
Customer Service
MS Office
Multi-tasking
PROFESSIONAL MEMBERSHIPS
American Health Information Management Association (AHIMA)
Mississippi Health Information Management Association (MSHIMA)
CERTIFICATIONS
Nurse Aide (CNA) July 2016
Pearl River Community College
First Aid CPR December 2015
AAA Ambulance Service
Eligible to seat for Registered Health Information Management Administrator