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Social Media Service, Public Public Relations, crisis communication

San Antonio, TX
December 27, 2020

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Felicia Friedrichs

*** ****** **** ** 210-***-****

College Station, TX 77840



Texas A&M University Fall 2020

Bachelor of Arts in Communications

Minor in business GPA 3.4


Alpha Phi Omega

Vice President of Recruitment January 2020-May 2020

•Organize committees to keep accountable for fulfilling their responsibilities

•Recruit other members to join the chapter to help us grow

•Hold weekly meetings for those pledging to give them information about the chapter

Vice President of Service chair August 2019- December 2019

•Planned every service project the chapter offers

•Sought out to find other service projects the chapter can be involved in

•Communicated to get in connection with non-profits to help serve their community

Active January 2018-Present

•Received over 400 hours of community service

•Serve the community in the Bryan/ College Station area

•Exemplify the cardinal principles: leadership, friendship and service

•Mentoring the pledges as they go through activation (Pledge Trainer), and serve as a chair for five committees, held three exec positions

•Attend weekly meetings, and other social events, including community service


EPIC Oil & Gas- San Antonio, TX May 2020-Present

Social Media Intern

•Researched and presented a social media proposal

•Developed the social media platforms for EPIC

•Created content and posted through the platforms

•Worked with their crisis communication plan

•Helped implement their press releases

Drink Up with Richie T Public Relations Director- San Antonio, TX August 2019-Janurary 2020

Social media coordinator

Managed Drink Up with Richie T twitter, and Instagram

Created my own posts based on the owner’s current content

Proposed new ideas on how to enhance the engagement and applied that to the platform

Managed the engagement with the owner’s followers

Developed the social media strategy in coordination with the owner

H-E-B— San Antonio, Texas

Customer Service Assistant July 2016 - June 2017

•Provided customer assistance with grocery orders

•Assisted with other departments to help our customers in need

•Aid to the managers in apparel department with customer service

•High paced, and multitasked to make sure I was helping at more than one station

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