Social Media Sales

EXPERIENCE

Director of Growth & Business Development May 2018 - Present

dots SPACE & Beverly Hills Incubator; Beverly Hills & Culver City, CA, U.S.A

• Lead and executed strategies to grow the business from 1 to 3 locations in Los Angeles in 18 months.

• Developed processes for product development, partnerships, user acquisition 200+ members, as well as sustainable growth.

• Managed the operational aspects of all spaces for increased effectiveness and efficiency through design, and business processes for the management, community, employees to increase bottom line, customer satisfaction and growth opportunities. Director of Business Development & Partnerships January 2017 - Present Spark Labs & Upflex; New York City & Los Angeles, U.S.A

• Developing strategic and value generating partnerships and alliances to evangelize our SaaS platform and memberships suite. Identified, negotiated and onboard 500 coworking partners to in line with our international expansion.

• Opening up new customer acquisition channels, developing the sales strategy, owning the pipeline and engaging with prospects to identify and qualify opportunities by uncovering and quantifying business pains.

• Capturing and converting leads and creating more than $1.5 M in sales, achieving occupancy ratios of 96% and sales quotas of 110% in FY 2017.

• Launched and oversaw the product, operations and social media & coached and trained the community manager and customer support teams and managing the budgeting & finances of two spaces in New York with 300+ members.

• Helping member startups and companies meet, pitch for funding, and closing deals with VC’s and funds through mentoring and consulting services (investor decks) and well as 70+ events, workshops & conferences. Sales & Business Development Manager January 2014 - December 2016 Iberchem; Milano, Italy

• Developed strategic plans and business development policies that helped increase the client base by 30% and revenues by 20% over a 36 months period.

• Built relationships with old contacts and new prospects to complement long term profitability (25% average year to year) in the European, African and Asian markets.

• Gathered market research & strategic studies for stakeholders related to market trends and competitors.

• Managed clients accounts, sales pipelines, deal negotiation & closing for Europe and the MENA regions. Business Process Management Consultant June 2013 - December 2013 Dubai Airports; Dubai, U.A.E

• Reviewed, analyzed and implemented new business architecture documentation and BPMN Frameworks of current business processes, roles, procedures and policies which led to a 30% increase in efficiency.

• Worked with the core compliance team to create, monitor and test processes for international aviation compliance.

• Communicated and worked collaboratively with the board, department heads & managers on the redesign plans, requirements and change proposals.

Global Product Pricing Analyst June 2012 - June 2013 Regus Business Services; Paris, France

• Increased revenues by 40% through strategic price setting and supported global projects with research on new center acquisi- tions. Generated and analyzed recurring reports on pricing, occupancies, revenues & competitive intelligence.

• Increased client base by 15% & occupancies by 25% by owning the sales cycles and converting leads.

• Scrapped, researched, compiled and built a competitor database in 100+ countries to ensure competitiveness. Set and updated pricing strategies for Regus’ centers in Europe and the MENA regions (63 countries). Program Coordinator & Trainer September 2009 – September 2010 United Nations; Beirut, Lebanon & NYC, U.S.A

• Set up training objectives and strategies with stakeholders and implemented programs and processes in accordance to the univer- sity’s and schools’ standards and policies.

• Trained high school students and faculty from around the country on relevant global issues, the inner working of the United Na- tions as well as interpersonal skills and diplomacy skills. EDUCATION

M.Sc. Management & International Business September 2011 - June 2013 Grenoble Graduate School of Business; Grenoble & Paris, France B.Sc. Business Marketing, Dean’s Honor List September 2007 - June 2011 Lebanese American University; Beirut, Lebanon

SKILLS AND COMPETENCIES

Languages: Fluent in English, French, Spanish and Arabic. Rabih Chaya

Beverly Hills & NYC +1-917-***-**** adizr6@r.postjobfree.com

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