Curriculum Vitae

Norma Ortiz-Rodríguez, Ed.D.

Urb. Valle Dorado, Valle del Turabo St., Dorado, PR 00646 787-***-**** adiznm@r.postjobfree.com

Educational Management

Innovative, resourceful, and multitask educator with extensive experience in the design, delivery, evaluation, and enhancement of effective hands-on instructional programs that improve efficiency, increase productivity, and enhance quality. Experienced in the accreditation process. Leader working group for self-studies for the MSCHE and were part of Consultive Board for the CESPR. Optimized curriculum, instruction, and assessment practices through professional networks. I am skilled in building positive rapport with students and colleagues. I am a professional proficient in developing effective and innovative curriculum and authentic assessment models. Demonstrate leadership ability with the capacity to align groups in whole system change. I am considered a natural leader and team builder with practical administrative-level experience. Also, I am a positive motivator, combining creativity with strong verbal, written, and presentation skills. I have extensive work in multicultural environments, am computer literate, and bilingual (English Spanish). Ed.D. / NSU Core Competencies

Skills/Professional Competencies:

Academic Advisement Curriculum Development Strategic & Tactical Planning Faculty Development Accreditation Process High Standards Curriculum Higher Education Administration Public Speaking Instructional Design Computers in Education Instruction & Administration Distance Education Instructional Media & Programming Blended & Virtual Education Training & Development Assessment Models Visionary Leadership Student Learning Outcomes Quantitative & Qualitative Research Program Evaluation Moodle, Blackboard, Canvas, Computers Programming, Critical Thinking & Supervising skills

Career History – Administrative Positions

Atlantic University College, Guaynabo, PR February 2020 – At Present Activities Director: Direct and coordinated all the activities for the Title V Proposal Program. Collaborate with the Project’s director in the ongoing of the Project. Direct and supervised the development of a Financial Literacy Program, the implementation of a Tutoring Service for the undergraduate students, and Collaborate in the Professional Development Plan for the Faculty. Supervised the Emergent Technology Specialist and the Administrative Assistant of the Project. In charge of the development of assessment instruments to recuperate data that support the effectiveness of the activities of the project.

American University of Puerto Rico, Bayamón, PR April 2018 – January 2020 Activities Director/Curriculum Specialist: Direct and coordinate all the activities for the Title V Proposal Program. Collaborate with the VP Academic Affairs in the going on of the Project, in absence of a Project Director. Direct and supervised the curricular revision of different academic programs. Direct, coordinate, participate in, and evaluate the creation of a distance learning curriculum. Direct the faculty to the development of teaching resources for the hybrid format of their courses. Evaluate training curriculums to identify ways to improve the effectiveness of training programs. Provide technical advice, guidance, and recommendations to management and faculty on training and developmental design. Monitoring the use of Moodle as the Learning Management System. Developing instructional materials based on educational theories and emerging instructional technologies. Assist in developing faculty training written policies to provide direction and guidance for training programs. Supervised the Instructional Technology Specialist and the Specialist in Faculty Development. Since April 2018, we have revised and transformed more than 30 courses from traditional courses (F2F) to hybrid format, in collaboration with SME. Some budged administration. Data recompilation to prepared reports in meetings. Decision making about the acquisitions of equipment, furniture, among others.

Caribbean University, Bayamón, PR July 2013 – October 2017 Dean of the Faculty & Distance Education (April 2014 to October 2017): In charge of direct and coordinate all academics activities in the institution related to the professional development for the faculty between the four campuses. Supervise academic deans about the preparation of class schedules at undergraduate and graduate levels. Revision of Academics Programs. Coordinate professional development sessions to more than 200 professors Administering the functional and technical operation, maintenance, and enhancement of a Learning Management System (LMS). Providing technical advice, guidance, and recommendations to management and faculty on training and developmental design. Develop, implement, and administer the Distance Education Program at the institution and design the Certification Program in Distance Education for Faculty of the institution: using Blackboard and Canvas as LMS. Directing, coordinating, participating in, and evaluating the creation of a distance learning curriculum. Reviewing computer-based training material and systems to make improvement recommendations to management. Evaluating training curriculums to identify ways to improve the effectiveness of training programs. Assisting in developing employee training written policies to provide direction and guidance for training programs. Evaluating and approve new faculty for recruitment.

Participate in international activities to promote the academics programs and promote collaboration agreements between my university and other institutions of higher education Supervising the Center for Continuing Education Revise the evaluation system for the faculty and implement the revised process. At the end of 2014-2015, I have been responsible for completing the evaluation cycle for about 80% of the faculty Developed the Online enrollment project. During 2014-2015 about 70% of the students complete the enrollment process using the Web Advisor Platform. Revise the yearly programming of the courses for the cost-effectiveness of the institution. Represent the Institution on International Forums such as Virtual Educa and NASFA Developed Policies for the Distance Education Division. Training the faculty, about compliance with the new institutional policies related to Distance Education at CU. Acting Institutional Academic Dean (April - November 2015): In charge of supervising and coordinating the academic task for the whole institution. Supervise Department Directors, Academic Coordinators. Supervise the activities at the Vocational Division. Member of the academic senate Promotes curricular revision for the Instructional Technology Program at the graduate level Offer advising to students and leaders of the student organization. Supervise the closing year for the Title V Projects for the Graduate Level (POPHOA) and the Title V Project for the Undergraduate Level. Auxiliary Dean of Academics Affair (July 2013 to March 2014): Direct and coordinate all academics activities in campus including the professors' recruitment, preparation of class schedules. Revision of Academics Programs Coordinate professional meeting for more than 70 Undergraduate and about 20 Graduate Faculty

Coordinate and promote institutional and professional conferences, among other professional assignments.

American University of Puerto Rico, Bayamón, PR February 1995 – June 2013 Department Chair of Business Administration (2009 – 2013): Direct and coordinate all the activities in the department including the professors' recruitment, preparation of class schedules, and Budget. I had worked with the curricula revisions for the programs of Accounting and the Information Systems, both from the Business Administration Department. I had created the minor’s degrees for all the Business Administration Programs and the postgraduates degree certifications. I developed the Pilot Project for the Assessment of Student Learning in the Information Systems Program, now this pilot project is being adapted by other academics’ programs at the institution. I had coordinated the creation of two student organizations: Students from Information Systems Programs and the Organization of Accounting students. Both of these student associations have more than 30 members and were highly active in offering conferences and social activities on the campus. Coordinate and promote institutional and professional conferences.

Associate Professor (1995 – 2009): I oversaw the development of syllabi and overall course structure. I taught courses for the Education Program like Instructional Technology and Computers at Education. I taught courses in Computer literacy, Applications Software like MSOffice on a basic and advanced level, Computers Programming, and Information Systems, also SQL Course. I had developed and taught seminars and training for professors and another personal of the institution. In addition, I had created an online course for Computer literacy and Technology Management Courses.

Career History – Academic/Faculty Positions

Universidad Ana G. Méndez, On-line division 2020 - At present Faculty Coach (Contractual) Supervised the online faculty to promote their compliance with their responsibilities as On-line professors. Prepared reports to the Dean of Academics Affair in Dallas Campus. Establish relations as a coach and provide the faculty with the best strategies to increment the retention of their students. Monitoring the use of Blackboard and showing the best practice in the Learning Management System.

National University College, On-line division 2018 - At present Lecturer (Part-time) Offers a Computer Literacy course in their seven-week program, full-online program. Keep the student connected with the content of the course using Canvas as the Learning Management System. Subject Matter Expert (Contractual Position) I developed content for master’s degree courses. “Seminario Integrador de Liderazgo Educativo” (EDUC 6045), and

“Currículo y Liderazgo” (EDUC 6265). I work directly with their Instructional Designer team to include content matters in their online courses for the master’s degree in curriculum and in the master for higher education leadership.

Inter-American University of Puerto Rico, Ponce, PR 2017 Lecturer (Contractual) Offered the online course “Planning and Management of Distance Education” (LIDE7010) for their doctoral degree program. We used Blackboard as the LMS. The evaluation of the students about my performance was outstanding.

Caribbean University, Carolina, PR 2014 - 2016 Lecturer (Contractual) Offered the online course “Application Software in Education” (TECN 674) for their master’s degree program. We used Blackboard and later Canvas, as the LMS.

EDP College of Puerto Rico, San Juan, PR 2009 - 2014 Lecturer (Part-Time)

I developed syllabi and overall course structure, including weekly lab practicum, for graduate-level students in the program of Instructional Technology. I taught hybrid and full online courses using Moodle platform. My courses are Web Page Design with Dreamweaver and the Instructional Design Course. Also, I am the Thesis Director for alumni and have been a thesis committee member for another student.

Universidad del Sagrado Corazón, Santurce, PR 2009 -2010 Lecturer (Part-Time) - I had developed syllabi and overall course structure, including weekly lab practicum, and was responsible of administered all grades for a hybrid course using Moodle in the area of Management and Informatics.

Inter-American University of Puerto Rico, Bayamón, PR 1998 - 2005 Professor (Part-Time) I taught course of Software Engineering and Microsoft Office. Also, I have offered courses in Visual C++, Web Design, Internet, Database Design, and other applications.

Universidad Central de Bayamón, Bayamón, PR 1998 - 1999 Professor (Part-Time) I had taught courses of Computer literacy, Applications Software like MS Office on a basic and advanced level, Operating Systems like Ms-Dos and Computers Programming language like Visual Basic, .NET, C# and C++.

Universidad de Puerto Rico, Bayamón, PR 1997 - 2001 Professor (Part-Time)

I had taught courses of Computer literacy, Applications Software like MSOffice on a basic and advanced level, Design and Analysis of Computers Programs and computers for educators.

Educational Background

Nova Southeastern University, Miami, FL 2012 - Doctorate Degree in Education; Major in Instructional Technology & Distance Education Disertación: “Percepción de los estudiantes subgraduados sobre el ofrecimiento de un curso hibrido” (Undergraduate Student perception about the blended courses)

Inter-American University of Puerto Rico, San Juan, PR 1997 Master’s degree in education; Major in Educational Computing University of Puerto Rico, Rio Piedras, PR 1993

Bachelor’s Degree in arts; Major in Secondary Education - Business Education; Accounting Additional Education

Quality Matters Workshops - Online October 2019

• Designing your Blended Course (Certification)

• Applying the Quality Matter Rubric (Certification)

Eduk Group – National University, PR August 2016 - Certification as Online Instructor using CANVAS

Additional and Related Experience

Consejo de Educación Superior de Puerto Rico, San Juan, PR 2012 – 2015 NCLB Proposal Evaluator - I had the opportunity to evaluate proposals that higher education institutions present to the Council to develop teachers from public and private schools of Puerto Rico in areas such as technology, Spanish, Math, and English.

Consejo de Educación Superior de Puerto Rico, San Juan, PR 2009 – 2012 Advisory Board Member - It is a Voluntary work where I must evaluate Higher Education Institutions and submit my evaluation, based on my expertise and knowledge, that permit them to be licensed to operate in Puerto Rico.

Workforce Investment Act (WIA), Consorcio Bayamón – Comerío, Bayamón, PR 2012 – 2014 Board Member - It is voluntary work where I participate as a member who evaluates and approve proposals, budgets, and futures projects, among others.

Professional Affiliations

• Asociación Puertorriqueña de Aprendizaje a Distancia (APAD) – From 2006

• Internet Society Chapter of Puerto Rico – Since 2010

• Association for Educational Communications and Technology (AECT) - 2009 Publications and Conferences

• Consideraciones para ser eficiente al ofrecer un curso online [Infografía]- abril 2020 - https://bit.ly/39liAMu

• Assessment en la Educación a Distancia [Conferencia] -UPR- Humacao – junio 2018

• “Elementos a Considerar en la implementación de la Educación a Distancia en Puerto Rico” Independent publication in http://www.slideshare.net/normyser/elementos-a-considerar-en-la- implementacion-de-la-ea-d-en-pr

• Guía de Prezi 2012. http://issuu.com/normyser/docs/guia_de_prezi

• Pasos para crear una cuenta en Prezi (2012). http://es.scribd.com/doc/95138061/Pasos-Para-Crear- Una-Cuenta-en-Prezi

Additional Information Available

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