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Personal Assistant Customer Care

Location:
Lagos, Nigeria
Posted:
December 27, 2020

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Resume:

DIORU STELLA

No.** Oniwonlu Street, Bogije, Lagos State

Mobile: 090********,

Email: adiznh@r.postjobfree.com

PROFILE: Result driven and resourceful Customer Care Manager/Admin Officer with 5+ years of experience, evident with a track record of increasing sales and improving business processes through hands-on experience and practical understanding of how to generate leads and customer s needs.

SKILLS: Customer Service, Creative Thinking, Effective Communication, Interpersonal Skills, MS Package (Word, Excel, Power Point), Business Intelligence, Proficient in Admin Support/Operation.

EDUCATION

University of Port Harcourt 2004 - 2009

B.Sc. in Educational Management (Economics)

Hallel College, Okporo, Rivers State 2000 - 2001

National Examination Counsel (NECO)

WORK EXPERIENCE

Omu Resort. March 2017 - Till date

No 1 Omu Resort close off Bola Ahmed Road,

Bogije Lagos State.

Position: Front Desk Manager/ Admin Officer

My duties include (but not limited to)

Receive payment in cash in favour of the company and entering hundreds of client data into the system

Issue receipt to over 100 customers daily and notify management of any discrepancies to ensure that all balances are closed out everyday

Ensure customers have an experience in the resort

Go between man for company and staff

Sensitizing new recruits on company's policies

Manage office supplies and place orders

Prepare regular reports on office expenses

Organize a filling system for important and confidential documents

Answer queries of employees and customers

Distributes and store correspondence

Ensuring that staff adhere to safety rules

Ensure rides are in good working conditions

Attending to the needs of customers

Assist in Staff Recruitment

Liberty Services. April 2015 - November 2016

No. 5 Maracaibo Street, Mataima Way, Abuja

Position: Personal Assistant

Liberty Services is group of businesses with branches in three states in Nigeria. Our services varies depending on the needs of our clients which includes Industrial laundry services, Home management and property management. My duties included;

Documentation of file, documents etc.

Liaising with staff and Clients

Ad hoc activities

Organise and maintain office operations

Staff Recruitment

Conducting research on the internet

Sorting e-mails in other of preference

Sourcing and ordering stationery and office equipment

Zero and One Technologies May 2012- February 2015

8 Iwofe Road, Port Harcourt, Rivers State

Position: Personal Assistant/ Secretary

Zero and One Technology is a consulting firm that undertake consultancy jobs for big parastatals. it was engaged by the Rivers State Ministry of Culture and Tourism for the electronic collation, classification and registration of hotels, guest houses, lounges, clubs, fast foods etc. in Rivers State. I was responsible for;

Documentation of files, documents etc.

Attending to clients and visitors

Maintaining up to date telephone directory and addresses

Checking, sorting and distribution of incoming mails

Ad hoc activities

Issuance of receipt upon payment of levies

Created a database/directory of its clients

Organise and maintain office operations

Jocabra Group of School {NYSC} Dec 2010 - Oct 2011

44 Mogaji Street, Ijeshatedo, Lagos

Position: Computer Teacher

INTEREST

Meeting people from different socio-economic and cultural background, travelling and reading.

REFEREES

Available on Request



Contact this candidate