Nils A. Stille
Homestead, FL **032
Tel. 786-***-**** email: firstname.lastname@example.org
Self-motivated and success-driven travel industry professional with an extensive track record of increasing sales, improving the buying experience and elevating company profile.
Persuasive and tenacious team leader with a record in achieving positive results by developing and implementing ambitious customer service goals and better-enabled customer service staff members to effectively meet them.
Proven success in increasing sales and market share while controlling costs.
Widely travelled (U.S., Caribbean, Latin America and Europe). Fluent in English, Spanish and French. Proficient in Portuguese.
Experience with airline call centers and reservation systems.
2010 to Present Club One Travel & Tours
Director of Special Projects
Created all reference and operational materials.
Train newly hired staff as well as recurring training to existing staff
Make sales presentations.
Involved in vendor negotiations.
1994 to 2010 Air Overseas, Inc.
Led an ambitious plan to expand services, create new revenue streams and grow client list.
Developed new service offerings based on detailed and documented insights of market and client needs.
Created opportunities to better serve existing airline clients and create interaction with other airlines and travel related companies.
Developed and implemented low cost, high yield promotional campaigns aimed at relevant ethnic markets. These included foreign language newspapers, promotions to ethnic clubs and associations and established communication and cooperation with applicable consulates and embassies.
Annual revenue grew from just over $500K to over $7 million.
25 Travel & Tours
1988 to 1993 VP Sales & Marketing
1985 to 1988 Director of Sales
Established and managed a Corporate Travel Department whose sales went from zero to over $15 million in three years.
Crafted, sold and carried out a plan providing for all the air transportation needs of a newly formed cruise line with weekly sailings from/to Aruba (over 800 passengers in each direction and over $250,000 week in sales every week).
Created and executed plans to improve sales within the Company’s 43 branches and a vast network of affiliated agencies and its wholly owned Tour, Cruise and Air Consolidation Departments.