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Social Media Employee Relations

Location:
Dacula, GA
Posted:
December 27, 2020

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Resume:

HR Professional available for New HR Opportunity

EXPERIENCE:

Brown and Caldwell

Talent Acquisition Acting Manager/Sr.Recruiter March 2019-April 2020

●Source and recruit environmental engineer’s nation wide

●Managed a team of 7 recruiters and 2 RPO staffing angencies.

●Source, pre-screen, and route active and passive candidates to hiring managers; interface with decision makers to ascertain business needs

●Source, pre-screen, and route active and passive candidates to hiring managers; interface with decision makers to ascertain business needs

●Full-cycle recruiting: sourcing/candidate generation, cold calling, marketing, research, interviewing, assessments, presentation, negotiation and closing

Northrup Grumman (contract)

Talent Acquisition Sr. Business Partner/ Strategic Sourcing November 2018 – January 2019

●Source Aerospace Engineers and IT candidates

● Was hired to source and fill 50 positions

●Source, pre-screen, and route active and passive candidates to hiring managers; interface with decision makers to ascertain business needs

●Partner with recruiters to manage logistics for high-profile nationwide hiring event by pre-scheduling interviews, facilitating event timelines, and fostering communication with key players

●Review and take-action on weekly Taleo audit and compliance reports

●Followed OFCCP guidelines throughout the applicant tracking process

UPS (part-time) August 2018-November2018

Talent Acquisition/HR Supervisor

●Advise and coach managers on HR policies and programs including employee relations issues.

●Assist in implementing and administering HR policies and procedures in accordance with the organization's overall goals and follow professional standards, state and federal regulatory requirements and laws.

●Supervise HR team in supporting the day to day operations of the human resources department.

●Assist in hiring, training and reviewing performance of HR staff.

●Full cycle recruiting Engineers, IT, and Operations.

First Data (contract) December 2017-June 2018

Sr. Talent Acquisition Consultant

●Full-cycle recruiting: sourcing/candidate generation, cold calling, marketing, research, interviewing, assessments, presentation, negotiation and closing.

●Acted as the TA team sourcer for all hard to fill positions

●Employs creative sourcing to include: direct recruiting, self-driven research, prospecting and referral sourcing into target companies, job boards, associations, targeted email campaigns, and social networking both internally and externally.

●Leads task force and talent networking events to effectively raise and evangelize talent.

●Think laterally across First Data organizations, brokering and cross-promoting talent and leveraging relationships across all functions.

●Stay abreast of industry best practices and business trends and constantly imbed creative practices into on-going recruitment.

●High volume recruiting (Sales, B2B, Commercial Midmarket, and College Grad Program)

America Advisor Group (AAG) May 2015-September 2017

Sr. Talent Acquisition Manager, North America

●Manage strategy and implementation of talent management procedures from source to onboard; effectively manage onboarding and orientation for all new loan officers’ hires recruitment process through diversity recruiting

●Managed a team of 2 recruiters virtual for Atlanta and New York

●Partner with VP of Sales, C-Suite Leadership, and Corporate Leadership to develop strategies to source, attract, screen, recruit and select qualified candidates

●Act as strategic and tactical Human Resources support to the designated Business Unit(s) by being fully engaged in the day to day operations.

●Full cycle recruiting for Inside Sales (Loan Officer), Underwriters, Processers, Operations, and Outside Sales (Loan Officer).

●Provides HR assistance, counsel, advice and operates as a strategic thought partner as the AAG Business Unit Leader to achieve the AAG company goals and objectives.

●Develop, track, and measure performance against HR processes to identify areas for improvement. Develop and implement countermeasures to correct process gaps.

● Effectively share knowledge with team and monitor performance; develop and deliver training; identify key recruiter competencies in need of development which drives organizational culture.

● Develop procedures to continually identify process improvements related to the recruitment procedures, and support Staff Recruiters in their efforts to enhance their proficiency in identifying alternative applicant sources, analyzing the effectiveness of recruitment efforts, and identifying opportunities for sharing of resources, recruitment efforts and associated costs

●Work collaboratively with corporate leadership to build a presence on social media sites that are aligned with organizational goals, and develop recruitment materials

●Lead all recruitment operations including developing key metrics, optimizing use of applicant tracking system, overseeing the budget, managing vendors and ensuring compliance.

●Implement strategic sourcing solutions that will attract a diverse, high caliber talent pool. Develop and maintain candidate pipelines.

●Generate qualified candidates through cost-effective efforts (i.e., alternative sourcing). Utilize a resume database for sourcing and tracking of all candidates. Works with contingency search firms, job fairs, governmental agencies and on-line applicant searches.

●Facilitated training to call center management on current talent strategy including employment laws and interviewing technique and focus groups to decrease attrition

●High Volume recruiting for financial services.

Verizon Wireless Atlanta, GA. January 2011-May 2015

South Area Sr. Corporate Recruiter Team Lead

●Managed a team of 4 recruiters across the South Area.

●Led the South Area Talent Acquisition Team in recent college graduates for 4yrs

●Led the South Area Talent Acquisition Team in degreed hires & Diversity Hires

●Developed, maintained, forecasted, and analyze hiring trends and provided monthly reports to Directors and Regional President

●College and Diversity Recruiter for South Area (managed program and made over 200 hires)

●Attended diversity career fairs (Ethical Society, Urban League, 100 Black Men, Black Greeks, Congressman John Lewis, HBCU, US Diversity, and member of Diversity Career Group)

●Recruited and hired for Engineering, IT, Marketing, Legal, Human Resource, Finance, Accounting, and Network

●Conducted numerous information sessions on college campuses

●Aligned Verizon Wireless to become employer of choice on several different colleges

●Partner with local colleges and universities to recruit top potential colleges hires.

●Partner with Verizon on college recruiting events (IT, Network, Marketing, Engineering and VLDP)

● Reduced media spending by sourcing viable candidates through job boards, social media, college recruiting, grass roots recruiting, and employee referrals

●Selected by Director to partner with HQ on numerous special projects (diversity, college, grad, IT, Networking)

●Source, recruit, prescreen, interview, create compensation, and hire for retail, IT, Networking, and Engineering

●Partner with hiring managers to understand the skills and background required for each opportunity and provide expert advice and coaching to hiring managers throughout the recruitment process.

●Facilitated training to retail and call center management on current talent strategy including employment laws and interviewing technique and focus groups to decrease attrition

●Lead recruiter and SME for RLDP for 3years and invented the Leadership Development Program for Verizon

Human Resource Business Partner April 2009 – January 2011

●Partnered with management on performance issues, creation of Performance Improvement Plans and Corrective Action

●Responded to compliance issues and participates in implementation of employee relations programs and initiatives.

●Act as business partner Primary point of contact for the day-to-day questions/issues that arise from employees.

●Provide interpretation of HR policies, practices and procedures to employees and managers

●Interacted with Payroll to coordinate resolution of payroll issues, to ensure integrity of PeopleSoft

●Delivered Enterprise wide training to imbedded base employees – Civil Treatment for Employees, Civil Treatment for Managers, Interviewing at Verizon Wireless etc.

●Promoted employee engagement by conducting focus groups, regular field/floor visits to ensure strong HR visibility and a positive, proactive response to employee issues and concerns.

●Managed and monitor annual performance reviews, Short-term Incentive and merit processes to ensure fair and consistent employee treatment across all bands

●Conducted internal investigations and respond to compliance issues and EEOC Charges

●Directed managers in the administration of discipline in accordance with prescribed guidelines

SR. Recruiter February 2007 – April 2009

●Managed the full cycle recruitment process for exempt and nonexempt positions

●Maintained a funnel of qualified candidates for all positions within the organization

●Posted job openings to the internal job board and the Internet

●Sourced, prescreened, and interviewed qualified candidates for advertised positions

●Created and extend job offers to internal and external candidates

●Managed 110-125 active requisitions in both Georgia & Alabama Sales, B2B, and Indirect Sales

SKILLS:

Social Media / Indirect Methods of Recruitment Expert (YOU TUBE, LINKEDIN, FACEBOOK, TWITTER & GOOGLE BOOLEAN SEARCHES, Entelo)

Training & Development on Recruitment Techniques

Proficient with numerous Applicant Tracking Systems (ADP, Taleo, People Soft, Bull Horn, Paycom, Salesforce and other proprietary systems)

Familiar with Military and Diversity recruitment efforts. Recruitment professionalism that allows independent work virtually

EDUCATION:

Clark Atlanta University, Atlanta, GA

Bachelor of Arts, Psychology / Biology

Strayer University, Atlanta, GA.

MBA Management 2021



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