Nancy DeBouck

Las Vegas, NV *****

adizf4@r.postjobfree.com

702-***-****

I have experience in office equipment word,excel outlook Phones faxes. Spreadsheets

Authorized to work in the US for any employer

Work Experience

Front desk Supervisor Night auditir

Grandvew at Las Vegas - Las Vegas, NV

June 2014 to Present

Responsibilities

Reporting and check check out guest

Skills Used

Computer

fax

excel

Loss Prevention Coordinator

Grandview at Las Vegas - Las Vegas, NV

January 2013 to Present

Responsibilities

Incident report writing, workmen comp reports. Lost and found items. Mail receiving. Front desk assistance when needed. Inspection of property.

PBX Operator

Eldorado Resorts

March 2008 to December 2012

Answer incoming calls, direct calls to right department, Made shuttle reservations & answer general questions

Inbound collections, top collector & bonus every month RMA/ Sprint PCS

May 2003 to September 2004

took messages, typed up travel request & recorded confirmation number & data entry

Boyd Gaming - Las Vegas, NV

April 2003 to May 2003

Gaudin Ford, Las Vegas, NV 03/2003

Filing & Sorting

Office Clerk

7-UP/RCA Bottling Corp

March 2003 to March 2003

03/2003

Filing & coping records

Gage Marketing Service, Kankakee

Jackson Hewitt - Bradley, IL

January 2002 to April 2002

Bradley, IL 01/2002-04/2002

Answered all incoming phone calls, scheduled appt. for tax preparation & keyed all information for tax return forms

Gage Marketing Service, Kankakee, IL

Order Administration Supervisor

Gage Marketing

September 1999 to February 2002

Supervised all data entry operators, mail sorters, mail receiving clerk & quality control clerks Account Assistant

Gage Marketing

September 1999 to February 2001

Assist Account Executives/Managers in setup and execution of sold programs, monitor program activity. Prepare client and internal reports & maintain all time tracking procedures. Supervise all auditors, time trackers & customer service representatives. Group Lead

Group Lead

May 1999 to September 1999

Assisted Supervisor/Manager with the daily operations and in meeting productivity schedules and quality assurance standards. Supervised the data entry operators and mail sorters. Administered payroll, tracked all attendance issues. Stocked supplies, tracked special projects, monitored all new employee performance, Calculated and monitored incentive for both keyers and sorters weekly & maintained all key validation files.

Exception Mail Coordinator

Time Tracking

October 1991 to May 1999

Posted, keyed & approved all the time tracking sheets for all Gage departments. Sorted, sent, received

& batched all exception mail from the credit cared companies on a daily basis. Data Entry Operator

Time Tracking

October 1996 to October 1997

Entered credit card orders at a rate of 875 per day while maintaining an accuracy level of 97-100%. Sorted and pulled all incorrect/incomplete credit orders prior to entry. Education

High school diploma

Skills

• Loss Prevention

• Order Entry

• Multi-line Phone Systems

• Accounts Payable

Additional Information

Skills:

Word, Excel spreadsheet, Reporting, Internet, Fax machine, Copy machine, Phone, Customer Service, Payroll prep., Invoicing, Accounts receivable, Accounts payable& E-mail

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