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Assistant Customer Service

Location:
Krugersdorp, Gauteng, South Africa
Salary:
5900
Posted:
December 28, 2020

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Resume:

adiz78@r.postjobfree.com 083-***-****

SUMMARY

I am a dedicated, organized

and enthusiastic individual. My

work is conducted with

excellence and I have a clear,

logical mind with a practical

approach to problem solving

ASANDA SHAZI

PERSONAL DETAILS

Address 9118 Father Gerald, Kagiso 2

1754

Mobile 083-***-**** / 082-***-****

Email adiz78@r.postjobfree.com

Nationality South African

Identity Number 850***-****-***

Languages IsiXhosa, IsiZulu, Setswana,

Sesotho, and English

Availability Immediately

EDUCATION

DIPLOMA IN TRAVEL AND TOURISM • 2006 • UNIVERSITY OF SOUTH AFRICA

• Travel and Tourism Practice

• Marketing Business Economics

• Business Marketing

MATRIC • 2005 • MADIBA COMPREHENSIVE SCHOOL

• English

• IsiXhosa

• Home Economics

• History

• Travel and Tourism

• Business Economics

CV ASANDA SHAZI

adiz78@r.postjobfree.com 083-***-****

2

SKILLS AND

COMPETENCIES

Attention to Detail

Time Management

Flexibility

Good Communication

Analytic Thinker

Customer Services Skills

EXPERIENCE

ADMINISTRATOR / SITE CLERK • MONTROSE MEGA CITY (SCM CONSTRUCTION) • NOV 2018 TO DATE

• Proper records of attendance for workers and random checking that employees who clock in are at work throughout the day

• Reduce pay queries at month end pay dates

• Attendance to employee requires and turnaround time for actioning

• Proper records of material delivered and issued available for inspection

• Accountability for wastage and thefts of material

• Filling data manual and electronical using drobox

• Stock taking and reports

• Ensure all scaffolding brought to site is recorded and accounted for

• Minutes Taking and print for previous minuets send to the relevant people or attendees

• Processing salaries and Pay-slips

• Time sheets, attendance register is captured correctly

• Booking boardroom for meetings

• Answering calls and taking massages to the relevant person

• Managing petty cash flow

CV ASANDA SHAZI

adiz78@r.postjobfree.com 083-***-****

3

EXPERIENCE

GENERAL ASSISTANT • METROPOLITAN BUS SERVICES (ROODEPOORT DEPOT) • JUN 2017 TO JUN 2018

• Filling Documents manual and electronic

• Preparing documents for meetings

• Photocopying and faxing

• Calls distributed to a right department or Person

• Processing quotations for damaged buses

• Travel arrangements

• Minutes Taking and print for previous minuets send to the relevant people.

PUBLISHING ASSISTANT • OXFORD UNIVERSITY PRESS • 2012 TO 2016

• Calls distributed to a right department or Person

• Cleaning board rooms after meetings

• Travel arrangements and managing Dairies

• Archiving all documents accurately & timeously

• Update the notice board timeously

• Prepare packs for the meetings

• Send and collecting gratis from the Authors.

• Doing tea for attendees

• Taking minutes of meetings.

• Telephone management and coordination

• Arranging Couriers sending and collecting Packs from Authors CV ASANDA SHAZI

adiz78@r.postjobfree.com 083-***-****

4

REFERENCES

Mr. Gift Sehulero

HR / IRCC

Montrose Mega City SCM

Construction

076-***-****

Mr. Vincent Mbembele

Metropolitan Bus Services

078-***-****

Miss Betty Serage

Publisher

Publisher, Oxford University

Press

011-***-****

EXPERIENCE

DATA CAPTURE • GROUP FIVE BUSINESS CORPORATE • JUN 2010 TO JUL 2010

• General Data Capture duties

• Database updating and Maintaining

• Filing up to date and information accessible

• Processing documents

• MS Office proficient

CALL CENTRE AGENT • TELKOM SÁ •AUG 2008 TO AUG 2009

• Call centre operator and sales

• Implementation of effective customer service

• Enquiries from staff responded to courteously and without delay

• Customer service

• PROFESSIONAL PROVIDENT SERVICES (PPS) •AUD 2009 TO SEP 2009

• General Data Capture duties

• Implementation of effective customer service

• General office administration

• Typing speed + 35 words per minute



Contact this candidate