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Quality Assurance Analyst

Brooklyn, NY
December 28, 2020

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Nasiba Mahmudova

Cell: 917-***-****


Legal Status: US-Permanent Resident

Software Quality Assurance Analyst with over 3 years of experience in accomplishing Software Quality Assurance Testing with reliable records in delivering quality software solutions. And strategies to achieve high-level software quality that exceed business objectives. Deep understanding of advanced Testing Methodologies and Tools.

Qualifications Summary:

Expert at SDLC and STLC testing Agile and Waterfall methodology

Created a test strategy for preparation, development, and creation of test plans and test cases, logging defects, and test execution, etc.

Experienced at testing: Web-based and client-server, software application in Agile and Waterfall

Analyzed Business Requirements Document, Software Requirements Specifications to create a test plan, test cases, and RTM.

Experienced in various types of testing; Graphic User Interface (GUI), Functional, Systematic, Regression, Integration, Back-End, and User Acceptance.

Performed software testing and participated in data reconciliation analysis

Created detailed QA documentation, QA reports, participated in every Scrum and daily meetings.

Experienced in logging defect, prioritizing defect, verification, and track defect on till closure on HP ALM, Jira MTM, and other defect tools

Performed Functional, Smoke, and End-to-End Testing of Electronic trading systems across several internally developed Front, Middle, and Back End offices

Experienced in AWS - Amazon Web Services, DynamoDB, Athena, CloudWatch, and AWS Glue

Experienced in using Athena for interactive query services to analyze data from S3 bucket using SQL queries and validated AWS Batch logs

Excellence in leading work steam project and defect management meetings

Experienced in RDBMS such as SQL Server, Oracle, MS Access, WMS, Athena, and Linux (Unix) for analyzing logs

Experience implementing technology and software to support business processes

Experienced in a core Java, Postman, Mate (API automation test) and JMeter and API validation

Strong quantitative, problem-solving skills, and analytical skills in a high pressure, high volume environment.

Excellent interpersonal and communication skills, quick learner with strong attention to detail

Technical Skills:

Testing Tools: HP, Mercury Suite QPT, HP ALM/QC, JIRA

Programming Languages: C, C++, Java, SQL, PHP, JavaScript

Database: MS Access, Oracle, SQL Server

Operating System: Windows, UNIX/LINUX

Microsoft Tools: Microsoft Office; Word, PowerPoint, Excel, Outlook, MS Access, MS Visio

Bug Tracking Tools: Jira, Bugzilla, MTM (Microsoft Test Manager), HP-ALM, MAMS( Meter Asset Management System

Professional Experience:

Global Payment, Inc. New Jersey, NJ

Senior QA Analyst 02/2019- Present

Global Access – is a fully-featured merchant system with detailed reporting functions and access into the several existing systems currently working at Global Payments. GA is an in-house built application that supports the management of merchant risk for Global Payments and its partners. It allows analysis to compare funds held on reserve versus funds owed for any merchant who is in a net negative position on funds owed to Global Payments and their partners.


Analyzed Business Requirements Documents (BRD) and Identified documents required for System and Functional testing efforts for all test scenarios.

Worked on System Requirements Documents interface and prepared test cases for system testing

Created and executed Test cases for manual testing to check the functionality against published software builds for business projects.

Performed Functional testing, Regression testing, Negative testing, Smoke, End–to–End testing

Parameterized the test script to run with different sets of data.

Constructed complicated and straightforward SQL queries using various joins, aggregate functions, sub-queries, and other clauses for Back-end testing/Database testing.

Investigated problems and provide suggestive solutions to the BA to correct issues

Provided a weekly status to the BA, which will include a status of projects, statistics, the severity of issues, estimated timelines.

Excellence in leading work steam project and defect management meetings

Interacted with developers to resolve software related defect issues

Provided feedback to the project team on the current status of the modifications and enhancements testing.

Created and managed all relevant documentation needed for internal and external customers.

MetLife New York City Quality Assurance Analyst 02/2018-02/2019

Master File - is used by Insurance agents to enter client information and to purchase insurance products. All the Insurance information will only be recorded in Master File, only an option for obtaining other information in Operations will be removed. Some new fields have been introduced as part of enhancement within the Insurance profile.


Reviewed System Requirement Specification (SRS) and developed a test plan and test case documents.

Performed Manual Testing for testing Functionality, System testing, and GUI testing of the application

Experienced on AWS- Amazon Web Service, AWS Glue, CloudWatch, Athena, and S3 buckets

Used serverless interactive query tools to quickly understand SQL

Developed manual test cases corresponding to the test requirements

The test cases represented both positive and negative testing of real-life and hypothetical business scenarios.

Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions, etc. of the records, and validate them

Created test requirements based on business rules and GUI system requirements were designed to maximize the testing efforts and to ensure reliable coverage of all system components.

Gathered and analyzed user/business requirements and developed System test plans.

Development team to verify bug fixes and update bug status.

Interacted with the development team for new functionality and review defects

Attended review meetings and walkthroughs to discuss the status of the project


Bernard M Baruch College, Zicklin School of Business: Computer Information System


ISTQB – Foundation Level Certification 2018 (CFTL)

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