EDUCATION

Stony Brook University, New York, ***0 – Present

MBA in Finance and Marketing

Stony Brook University, New York, 2017 – 2020

Bachelor of Science, Business Management – Specialization in Finance

Student member, NY AACSB

WORK EXPERIENCE

Partners In Health – Remote, MA, United States March 2020 – October 2020

Contact Tracer – Supervisor

Provide supervisory leadership to mediate issues, provide guidance on complex issues that arise during contact/case interviews and data entry

Support interviewer training activities and conduct quality assurance reviews of interviewers. Enter interview data and follow county policies and procedures

Consult with supervisors and managers to ensure the consistency of communications and practices of the program. Review and improve the perform the functions of the contact tracers

Providing information to individuals to comply with isolation protocols, identing and elevating those cases that meet the high priority.

Shake Shack November 2019 – November 2020

Shift Manager

Recruiting new members: Talent Assessment & Acquisition, Candidate Sourcing & Screening, Placement Onboarding, Data entry

Posts all approved open positions, employer events and announcements to PeopleAdmin and creates job posting training guides for student workers.

Assist the General Manager with the planning and execution of new faculty orientation, events arrangements

Expenses reports, purchase and manage inventory of restaurant supplies, materials and food,

Delegate tasks to restaurants staff and supervise their performance, arrange to have shifts covered, help staff resolve on-the-job challenges, track daily cost and revenues, ensure client satisfaction,

GAP April 2019 – February 2020

Marketing/ Business Operations

Accountable to contribute in marketing projects, ownership of customer acquisition strategy for respective brand(s)

Partners with sales, and operations teams to create marketing campaigns for respective brand across channel, and platforms, and create videos in-store marketing

Collaborate with store team to develop innovative solutions to busines needs, assists in executing merchandise flow and product placement

Analyze data from customer’s survey, supports store recognition by pulling data, updating card site, and managing third party vendors. Conducts weekly, and monthly reports, tracking campaign program performance and progress by brand, channel, and spend to optimize and increase response

Visualizes data and builds stories to report campaign and program results, data entry, innovates marketing campaign strategies and manages a project plan/structure.

Aeropostale January 2019 – December 2019

Administrative Assistant/ Operation Management

Upholds the commitments to the company’s processes, values and business operations. Merchandise and stock management

Ensures unsold and/or returned merchandise if returned to the selling floor within established company standards

Greeting customers, responding to questions, improving engagement with merchandise and introducing promotions and opportunities to customers

Achieving established goals, operating cash registers, managing financial transactions, increasing sales, maintaining an orderly appearance throughout the sales floor and cross-sell products

Responsible for maximizing sales, establish sales strategies and prices for all market’s segments

Diary management and conflict resolution, front desk customer representative

Scheduling and proofreading minutes of meetings, order office supplies, custom process.

AOP Summer Program - SUNY at Geneseo June 2018 - September 2018 Math Tutor / Translator / Administrative Assistant

Tutoring pre-calculus to students, teaching review sessions, helping students to study and coordinate and facilitate educational programs.

Mentoring freshman students, assisting freshman students with the transition to college life, participating in different activities.

Telephone calls- answer, transfer, record messages, and respond to general questions, Documents- file and scan

Data entry, update and short and distribute, reorganization projects – office files, collateral materials, storage and office supplies, special projects as assigned

Organized mentor, professor, and counselor meetings, managed students’ files and records

Translate information and documents to students and parents that did not speak English, read through or listens to material in English and explain that in Spanish

Proficient: English, Spanish, Taishanese, Cantonese & Mandarin

Skills: Microsoft Word, Excel, Access, Publisher, PowerPoint, QuickBooks, People Admin, Data Entry, Teamwork, Creativity & Problem Solving, Calendars & Google Docs

REFERENCES

Meybol Escoto

Executive Assistant

Sarah Lawrence College

adiyw0@r.postjobfree.com

917-***-****

Steve Wei

Information Technology Specialist

Internal Revenue Services

adiyw0@r.postjobfree.com

929-***-****

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