Stony Brook University, New York, ***0 – Present
MBA in Finance and Marketing
Stony Brook University, New York, 2017 – 2020
Bachelor of Science, Business Management – Specialization in Finance
Student member, NY AACSB
Partners In Health – Remote, MA, United States March 2020 – October 2020
Contact Tracer – Supervisor
Provide supervisory leadership to mediate issues, provide guidance on complex issues that arise during contact/case interviews and data entry
Support interviewer training activities and conduct quality assurance reviews of interviewers. Enter interview data and follow county policies and procedures
Consult with supervisors and managers to ensure the consistency of communications and practices of the program. Review and improve the perform the functions of the contact tracers
Providing information to individuals to comply with isolation protocols, identing and elevating those cases that meet the high priority.
Shake Shack November 2019 – November 2020
Recruiting new members: Talent Assessment & Acquisition, Candidate Sourcing & Screening, Placement Onboarding, Data entry
Posts all approved open positions, employer events and announcements to PeopleAdmin and creates job posting training guides for student workers.
Assist the General Manager with the planning and execution of new faculty orientation, events arrangements
Expenses reports, purchase and manage inventory of restaurant supplies, materials and food,
Delegate tasks to restaurants staff and supervise their performance, arrange to have shifts covered, help staff resolve on-the-job challenges, track daily cost and revenues, ensure client satisfaction,
GAP April 2019 – February 2020
Marketing/ Business Operations
Accountable to contribute in marketing projects, ownership of customer acquisition strategy for respective brand(s)
Partners with sales, and operations teams to create marketing campaigns for respective brand across channel, and platforms, and create videos in-store marketing
Collaborate with store team to develop innovative solutions to busines needs, assists in executing merchandise flow and product placement
Analyze data from customer’s survey, supports store recognition by pulling data, updating card site, and managing third party vendors. Conducts weekly, and monthly reports, tracking campaign program performance and progress by brand, channel, and spend to optimize and increase response
Visualizes data and builds stories to report campaign and program results, data entry, innovates marketing campaign strategies and manages a project plan/structure.
Aeropostale January 2019 – December 2019
Administrative Assistant/ Operation Management
Upholds the commitments to the company’s processes, values and business operations. Merchandise and stock management
Ensures unsold and/or returned merchandise if returned to the selling floor within established company standards
Greeting customers, responding to questions, improving engagement with merchandise and introducing promotions and opportunities to customers
Achieving established goals, operating cash registers, managing financial transactions, increasing sales, maintaining an orderly appearance throughout the sales floor and cross-sell products
Responsible for maximizing sales, establish sales strategies and prices for all market’s segments
Diary management and conflict resolution, front desk customer representative
Scheduling and proofreading minutes of meetings, order office supplies, custom process.
AOP Summer Program - SUNY at Geneseo June 2018 - September 2018 Math Tutor / Translator / Administrative Assistant
Tutoring pre-calculus to students, teaching review sessions, helping students to study and coordinate and facilitate educational programs.
Mentoring freshman students, assisting freshman students with the transition to college life, participating in different activities.
Telephone calls- answer, transfer, record messages, and respond to general questions, Documents- file and scan
Data entry, update and short and distribute, reorganization projects – office files, collateral materials, storage and office supplies, special projects as assigned
Organized mentor, professor, and counselor meetings, managed students’ files and records
Translate information and documents to students and parents that did not speak English, read through or listens to material in English and explain that in Spanish
Proficient: English, Spanish, Taishanese, Cantonese & Mandarin
Skills: Microsoft Word, Excel, Access, Publisher, PowerPoint, QuickBooks, People Admin, Data Entry, Teamwork, Creativity & Problem Solving, Calendars & Google Docs
Sarah Lawrence College
Information Technology Specialist
Internal Revenue Services