1.Sales Transactions. 2.Problem
solver 3. Presentations. 4.People
skills. 5.Business Development.
6.Understanding CRM. 7.Telephone
etiquette. 8.Team building.
Nomsa Bhutelezi - "Nextcall agent"
Ofentse Kgama - "Old mutual life
assurance company "
Khutso Makhafola - "RoadtripSA"
I am 26years old and currently residing in Roodepoort. I have a National Diploma information technology which I obtained in 2016 at Damelin college. I have a certiﬁcate in call center which is SETA accredited. I have worked as a call center agent which then I was moved to sales administrator for Nextcall SA. I worked part time as a driver for roadtrip SA. Which helped me a lot because now I consider myself to be a good driver. I have also worked as ﬁnancial advisor for old mutual rand mutual.
July 2017 - August 2018
Sales administrator / customer service representative Attended weekly meetings with VP of sales to discuss strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution.
Old mutual life assurance company
December 2019 - September 2020
Personal ﬁnancial advisor
Monitored client’s accounts to determine needed changes to improve performance or accommodate life changes such as getting married or having children.
Advised clients on portfolio allocation and various investments types, including equities, ﬁxed income, mutual funds, managed accounts.
Calculated client’s assets, liabilities, insurance coverage and cash ﬂow to create investment strategies.
Educated client’s on various ﬁnancial matters and provided professional recommendations on investment opportunities, products and services based on each client’s individual needs. Assisted clients in making beneﬁcial and strategic decisions regarding investments, low-cash ﬁnancing and sourcing overseas partners.
November 2018 - March 2019
I was assigned to a partner.
We would get a notiﬁcation to pick up a client. Once we get to the location my partner would get off and drive the clients car while I followed behind in mine.
Westridge high school
Information Technology software development