MELISA MVUKUZO

adiyvm@r.postjobfree.com

067*******

** ** *** ******, *******

Roodepoort 1724

SKILLS

1.Sales Transactions. 2.Problem

solver 3. Presentations. 4.People

skills. 5.Business Development.

6.Understanding CRM. 7.Telephone

etiquette. 8.Team building.

REFERENCE

Nomsa Bhutelezi - "Nextcall agent"

Team leader

078*******

Ofentse Kgama - "Old mutual life

assurance company "

Sales manager

adiyvm@r.postjobfree.com

+276********

Khutso Makhafola - "RoadtripSA"

Manager

072*******

OBJECTIVE

I am 26years old and currently residing in Roodepoort. I have a National Diploma information technology which I obtained in 2016 at Damelin college. I have a certificate in call center which is SETA accredited. I have worked as a call center agent which then I was moved to sales administrator for Nextcall SA. I worked part time as a driver for roadtrip SA. Which helped me a lot because now I consider myself to be a good driver. I have also worked as financial advisor for old mutual rand mutual.

EXPERIENCE

Nextcall SA

July 2017 - August 2018

Sales administrator / customer service representative Attended weekly meetings with VP of sales to discuss strategies.

Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution.

Old mutual life assurance company

December 2019 - September 2020

Personal financial advisor

Monitored client’s accounts to determine needed changes to improve performance or accommodate life changes such as getting married or having children.

Advised clients on portfolio allocation and various investments types, including equities, fixed income, mutual funds, managed accounts.

Calculated client’s assets, liabilities, insurance coverage and cash flow to create investment strategies.

Educated client’s on various financial matters and provided professional recommendations on investment opportunities, products and services based on each client’s individual needs. Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.

RoadtripSA

November 2018 - March 2019

Driver/Roadie

I was assigned to a partner.

We would get a notification to pick up a client. Once we get to the location my partner would get off and drive the clients car while I followed behind in mine.

EDUCATION

Westridge high school

2013

High school

National Diploma

Damelin College

2016

Information Technology software development

National Diploma

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