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Facilities Operations Manager

Vasant Nagar, Karnataka, India
December 26, 2020

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Mohamed Imran Work Place &Food Services professional, Progressive career with

Humble leadership style, self-motivated working for complex programs and projects and vision for success of business. +91-994******* Bengaluru –Karnataka -India CORE SKILLS

Program & Project mgt - Process Improvement-Operational excellence - Facilities Mgt-Workplace Services -Food services –Employee Transport – Property mgt- Procurement -Budgeting-Vendor management – Food Retail – P&L PROFESSIONAL EXPERIENCE

RICS – Emerging Leaders program in Corporate Real-estate & Facilities Management Completed in 2019 -2020 WeWork India - Facilities Operations Manager Feb2019 – Present Lead Facilities management for 14000++office desks, annual Opex budget of INR 20 crores & Drive FM partner to deliver SLA of 95% above and cost avoidance & savings of more than 5% Successfully achieved 2019 -20 Risk Assessment & constant mitigation delivery for uninterrupted business continuity & zero safety incidents, success rate 100% (Fire drills / Annual maintenance shutdowns / Timely AMC / Statutory compliances) 2019 &2020 Capex building operations improvisation plan and execution as per business priority levels, budget estimated for INR 1.75 crores FY 2019 -20 and procurement collaboration

Planning & execution building operation transition collaborate cross functionally & with external stake holder success stories of over 500k sqft A + grade flexible office space operating in Bangalore market Lasioning with landlord for deliverables as per lease models 900k Sqft to ensure workplace services & building operations achieves 95% above efficiency output

Conducting property due diligence for upcoming buildings raising red flags as per building operations process mandatory as per local compliances norms and potential of impacting workplace services with all relevant stake holders. Achievements @ wework

Leading & active participation to ensure essential business services uninterrupted during lock down.

Sewage treatment plant project execution, operate as per compliance, water saved of 15 KL per year

Flush Free program water saved 1180 KL per month eliminates use of sensor batteries & carbon foot print.

Kudos form 02 Peers – Buddy trainer on wework building operation process –Dec 2019

Kudos form 02 Peers – building operations mentoring & collaboration with Real Estate – Nov 2020 ANSR Mgt Consulting - Facilities &Admin Manager Oct 2018 – Jan2019 Workplace services for Ascena 500+ Employee Transport Services- Food services- Events -Space Mgt-MIS- Global Travel Sodexo India - Facilities Services Manager Oct2017- Sept 2018 Lead Drive Deliver IFM model for Food service /Employee Transport Services/Space Mgt/MIS/Billing Validation for 5000+ employee base multiple vendors Contract Performance Mgt estimated value of 10cr per annum. Lead &Drive 24 X7 Transport Safe Operations 75+ Fleet Mgt, 50 +Route planning, 95% RTO statutory compliances, 90% contract governance worth of 45 lacs per month measured KPI achieving 90% above SLA. Achievements @ Sodexo

Seamless IFM Transition Planning Jan 2018

Lasioning with State Govt Karnataka Fire Services dept for fire NOC renewal fee value of 43 lacs August 2018 INTEL India – Program & Project Manager Aug 2014 – Jul 2016 Program lead 16MN USD food service program as per INTEL Global Café standards Drive vendor performance management for delivery as per agreed Sow with 100 % OHS norms/ FSSAI & Serve Safe Norms at 07 Cafes 60000 sqft+ 12000 Sqft kitchens +90plus Pantry services+ 10000 sqft of fitness centre workplace services. Projects

Prepaid cashless model payment system with ERP solutions for 11k Users, Resulted direct saving 2.6MN USD and all risk mitigated for data breach privacy (PCI Compliances) Airport Road office cafeteria services enhancement within allocated Capex of 3MN USD SRR 03 campus – 24000 sqft cafes & kitchen Capex & Opex Go live Planning -13MN USD. Intel MacAfee café services program transitions 1500+employee Torry Harris Restaurants- Operations Manager Oct 2012 – Apr 2014 Start UP Venture - SOP manual Real estate Lasioning Procurement ERP Implementation -LSM – BTL activities Restaurant Operations Launched 03 Restaurants in Bengaluru market Landmark Group - Asst Manager Operations Sept 2009 – Oct 2011 Coordinate with support functions for operations of 26 plus store revenue 4 crores, Sales analysis for 4000 transactions on daily basis as per sales forecast budget FY 2011 -2013,Strategic initiatives to improve process efficiencies in stores drive profits operational excellence customer satisfaction. PAPA John’s PIZZA -JIP Multi-Unit Manager Jan2009 - Sept 2009 Successfully Launched, lead all aspects of operations, including the development of people, sales, profits for assigned area comprised of 4 restaurants with 60+employees launch of 04 Restaurants sales growth exceeded by 18 % FY09 -10. STARBUCKS (ALSHAYA) Assigned Store Manager Apr2002 –Feb 2008 Lead operations development of people, sales, profits Operate15 +multi-cultural partners cosmopolitan customers Daily Average transactions 350+ revenue target at 3.6 million AED. ACHIEVEMENTS @ Intel / STARBUCKS

High Dignitary Visit / Work Place Enhancement Café Design / Show case innovative Kitchen facility

SRR campus Workplace Enhancement Outdoor Coffee Bar Zero Capex Space leasing model

Retail MGT Training Program Starbucks Coffee Dubai 2006

Certified Coffee Master Starbucks coffee U.S.A 2003 TRAININGS

Corporate Services Integrations U.S.A- Portland 2014

Serve Safe – NAREF @2014 Certified U.S.A- Portland 2015

Leadership& Followership Executive Forum -October 2011

Manger Development Program level 3 & HWWT @ Landmark 2009

Basic HACCP certification – Food Tech consultant Dubai 2006 EDUCATION

ISBMA - Bachelors in Mgt Studies 2010 – 2012 (A+ Grade)

Trade wings Institute of Management Hotel mgt 1999 – 2000 (B Grade)

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