ZARRIA MCCLELLAND

adiyfu@r.postjobfree.com 901-***-**** 3242 Tena Rea Cove, Memphis, TN 38118

OBJECTIVE

To utilize my skills and experience to create a friendly and efficient work environment that improves business results. To obtain a position in a company that will allow me to better my skills and provide an opportunity for me to grow. I hope to gain experience and provide improvement for the company in any capacity needed. SKILLS

● Certified Team Trainer

● Cash register operation

● Customer assistance

● Team building expertise

● Goal oriented

● Active listening skills

● Positive and friendly

● Skilled problem solver

● Kitchen experience

● Motivated team player

EXPERIENCE

CHICK-FIL-A

Memphis, TN

Cashier Customer Service 10/2016 to 04/2018

● Accurately processed customer transactions such as orders, quotes, and returns.

● Gained experience meeting the demands of a high volume restaurant.

● Worked closely with a wide range of customers, ask questions, collect information and assessed their needs.

● Politely assisted customers in person and via telephone.

● Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

● Worked night and weekend shifts during holiday seasons. Team Trainer 11/18 to 12/19

● Became responsible for opening and closing the store.

● Gained accounting experience with handling cash deposits.

● Cross-trained in the kitchen area.

● Lead by example by working, training, and developing employees and new hires. Florence, AL

Team Member 01/2020 to 05/2020

● Worked more closely with a wide range of customers, ask questions, collect information and assessed their needs.

● Resolved all customer complaints in a professional manner while gaining more experience with prioritizing customer satisfaction.

● Operated with inside and outside sales.

ARMY

Memphis, TN

92 Yankee 05/2017 to 08/2018

EDUCATION

HIGH SCHOOL DIPLOMA 2018

Power Center Academy High School, Memphis, TN, USA REFERENCES

Taylor Clifft, Executive Director (GM)

Chick-fil-A Poplar

4916 Poplar Ave,

Memphis, TN 38117

901-***-****

adiyfu@r.postjobfree.com

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