Sales Store Manager

PERSONAL DETAILS

Name: Harpreet Singh

Address: **** ****** **- * **********

Telephone: 855-***-****

Email: adiyfe@r.postjobfree.com

EDUCATION

July 2006 – July 2008

Carrick Institute of Education, Sydney

Qualification:Advance Diploma in Commercial Cookery

July 2003 – Sep 2005

Government College of sector 46-C CHD (India)

Qualification:Bachelor of Computer Application (BCA)

July 2000 – April 2002

Sri Guru Harkrishan Public school

Qualification: Commerce

Experience

Store Manager /Raymond showroom

January 2010 to December 2020

Roles and responsibilities

•Rotated merchandise and displays to feature new products and promotions.

•Managed vendor selection and relations to guarantee best pricing and on-time deliveries.

•Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

•Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•Completed profit and loss performance reports.

•Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.

•Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

•Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

•Managed, hired and developed top talent to strengthen workflow and productivity.

•Supervised guests at front counter, answering questions regarding products.

•Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

•Completed all point of sale opening and closing procedures, including counting contents of cash register.

•Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.

•Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

•Hired, trained and evaluated personnel in sales and marketing.

Store Clerk/ 7- Eleven Store

July 2006 to September 2009

Roles and responsibilities

•Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

•Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.

•Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.

•Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

•Checked packages and merchandise for damage and quickly notified vendors to request replacements.

•Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

•Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.

•Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.

•Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.

•Assisted customer by locating items, processing payments and carrying out heavy purchases.

•Answered questions about store policies and concerns to support positive customer experiences.

•Increased sales by offering advice on purchases and promoting additional products.

•Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.

•Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

•Maintained customer satisfaction while handling the product returns quickly and professionally.

•Assisted customers by answering questions and fulfilling requests.

•Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

•Educated customers on promotions to enhance sales.

•Checked prices for customers and processed items sold by scanning barcodes.

•Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

PERSONAL QUALITIES

•Enthusiastic

•Confident

•Honest

•Trustworthy

•Team player

•Hardworking

•Attention to detail

•Willing to learn and enhance my career

•Good communication skills

•Good organization skills

Languages

•English

•Hindi

•Punjabi

HOBBIES

•Listening to music

•Watching movies

•Cooking

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