Professional Curriculum Vitae

Mr. Mark Anthony Engle

083*******

adiyaz@r.postjobfree.com

Areas of Proficiency

Sales management

Supplier management & development

Production management

Procurement

General Management

Customer service

Financial management

Marketing

Negotiation

Operations

Professional Work Experience

Summary:

My career so far has provided me with the opportunity to work from end-to-end within various companies, from sales to customer service, procurement, production and management. This has allowed me to acquire a varied skillset and perspective. As a leader and team player I thrive on an ever changing and challenging environment where I like to apply a disciplined and agile mindset. Hard work, discipline and self-motivation are the mix of attributes I approach my work with. A talent for analysing and improving business processes, identifying bottlenecks and developing innovative solutions. With experience in several business disciplines and experience working with a broad variety of people and cultures, I believe makes me an asset in a variety of roles.

Hydrotec UK Ltd, High Wycombe, Buckinghamshire April 2018 – February 2020

Designation: Service Engineer

Responsibilities:

Visiting client sites to commission and service water treatment equipment, such as UV sterilization units, water softeners, chlorine dioxide treatment units, filtration equipment and reverse osmosis equipment

Undertaking plumbing, electrical and mechanical repairs on equipment

Communicating with customers, explaining any problems and suggesting solutions

Maintaining stock for use on customer sites

Completing required documentation for all work undertaken

Ziebe Ltd, Aylesbury, Buckinghamshire August 2017 – December 2017

Designation: Area Account Manager

Responsibilities:

Managing existing customer base and new business development

Driving optimum product exposure within each account

Product demonstrations

Prospecting and developing new business accounts

Maintaining accurate and updated customer records

Managing the financial process for each customer

Wurth UK Ltd, Erith, Kent November 2016 – April 2017

Designation: Area District Manager

Responsibilities:

Selling of the company’s products to an existing customer base

Prospecting and developing new business accounts

Maintaining customer records

Following up on outstanding accounts

Managing the financial process for each customer

Outsource Print Management (Pty) Ltd, Johannesburg, South Africa

March 2015 - July 2016

Designation: Owner/Director

Responsibilities:

As owner and Director of the company, I was responsible for all the various aspects of the business. These include sales and supplier management, finance and contract negotiations, staff management and training.

When Pitney Bowes was sold to an American group, I saw the opportunity to continue pursuing negotiations with prospective customers that were already at an advanced stage under the umbrella of my own business.

Pitney Bowes SA (Pty) Ltd, Johannesburg, South Africa

January 2013 - February 2015

Designation: Customer Services Manager (South Africa)

Company Profile: Recognised as a leader in business ethics, Pitney Bowes produce digital franking machines, folders and inserters, envelope printers, scales, copiers, software and supplies, used by companies of all sizes. They also have a business services division providing outsourcing services.

Responsibilities:

As a Customer Services Manager, I was responsible for all project management and service implementation nationally

Managing client and supplier relationships as well as producing reports for internal and client consumption

Profit and loss management, reporting and client savings delivery

Co-ordinating, managing and supervising all activities for the SA team

Compliance to contract terms, establishing and maintaining best practices

Overseeing the implementation of programs to enhance procurement processes based on client requirements, product re-engineering and the development of internal and external customer relationships

Identifying and developing proposals for new business prospects

Conducting due diligence audits

Supply chain optimisation and contract negotiation

Burlington Dataprint (Pty) Ltd, Johannesburg, South Africa

Nov 2005 - Dec 2012

Designation: Sales and Marketing Manager

Company Profile: Founded as Burlington Printing Company Proprietary Limited in 1911, Burlington Dataprint is one of the longest-lived printers in Gauteng.

Responsibilities:

Driving sales and profitability

Monthly sales and product mix reporting

Leading a large sales team

Formulating and running marketing campaigns

Managing the human resources function for sales and production departments

Budgeting, tenders and new business development

Managing commercial proposals and agreements, I negotiated the largest single order in the company’s history. The value was in excess of R12 000 000 and took more than 4 months to complete.

XDSL Backup Solutions (Pty) Ltd, Johannesburg, South Africa

Mar 2001 - Apr 2005

Designation: Marketing Director and Shareholder

Company Profile: XDSL is an Internet Solution Provider (ISP), delivering dynamic solutions with the expertise required and a high level of service.

Responsibilities:

As Marketing Director and Shareholder, my responsibilities included sales, product development and market research

Developing and implementing a marketing strategy, to market the business from small to medium businesses and individuals

I was responsible for all advertising and branding, managing legal issues and negotiating licensing terms and fees with principal

Sappi Fine Papers (Pty) Ltd, South Africa

Oct 1994 - Feb 2001

Designation: Regional Sales Manager, Product Manager (Uncoated Fine Papers), Business Manager (Cut paper)

Company Profile: South African Pulp and Paper Industries Limited was founded in 1936. The company is now known as Sappi and is headquartered in Johannesburg. It produces and sells commodity paper products, pulp, chemical cellulose,forest and timber products for Southern Africa and export markets.

Responsibilities:

As Regional Sales Manager, I was responsible for

ocalling on clients in my region and directing sales staff

oReporting on regional activities

oresolving technical issues

oAchieving targets and reporting monthly on sales and expenses.

As Product Manager my functions included

omanaging a product portfolio,

odeveloping existing and new products

oensuring profitability and product mix

oLiaising with the mills and clients on technical issues such as product performance and trials

oConducting market research, directing all promotions and advertising

oAttending industry conferences domestically and abroad

As Business Manager, I developed a new retail channel, formulated and implemented strategies to penetrate the market and obtain listings from major retailers

oIdentified and contracted partners

oManaged budgeting and monthly financial and profitability reporting

oSupporting on-going collaboration with local and offshore mills regarding product quality and performance issues

Education

Management Development Programme, Unisa Graduate School of Business Leadership, 1999

Subjects: Operations and Supply Chain Management, Marketing and Information Management, Mobilizing People, Strategy and Implementation, Financial and Management Accounting, Economics for Business

Diploma in Marketing Management (IMM), Intec College, 1998 (Incomplete)

Sales Management Diploma, Damelin, 1991

Professional Development

Customer Centric Solutions, Mind-set Selling, 2011

Professional Presentation Skills, The Congruence Group, 2011

Negotiation Skills, The Congruence Group, 2012

Social Styles 2001

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