Sales Representative Operator
Resume:
Mobile:072-***-**** Email: adiy9l@r.postjobfree.com
Residential Area: George, Western Cape ID: 920-***-**** 080
LinkedIn Profile: https://www.linkedin.com/in/santelle-van-rooyen-839b7514a/
Professional Profile
I am a sales representative that values customer satisfaction. I am computer literate in MS Word, Excel, PowerPoint and Outlook. I am a responsible, friendly, Independent and fast learner. I believe in being punctual and appearance must always be professional. I love working with people and will always try to help fellow co-workers. It is also very important to me that my work is up to date and done properly. I thrive under pressure and take initiative when necessary.
Key Competencies
Independent
I am capable to work without supervision and make decisions that align with company policy.
Responsible
I am punctual with meetings and take accountability for any mistakes I have made.
Presentable
A professional appearance and representing the company face is important to me.
Communication
Communication is a significant aspect of growth and success for which I have a high level of proficiency.
Integrity
I believe in always being truthful and present the facts rather than guesses. If I am uncertain regarding a client’s query, I take it upon myself to find the correct answer.
Proactive
Success is not achieved by remaining stagnant. I am a go-getter that enjoys thinking of improvements and reaching new goals.
Career Overview
Designation
Company
Tenure
Medic (volunteer)
Metro EMS
06/2008 - 06/2012
Telesales Operator (after-hours)
Crossbow Marketing
09/2012 - 03/2013
Facilitator & Telesales Operator
Bayteck Fire CC
07/2013 - 04/2016
Procurement Officer
Novelquip Forestry
08/2016 - 09/2017
Sales Representative
James Nash
09/2017 - 02/2020
Sales Representative
Rich Foods
02/2020 - 09/2020
Education
Qualification
Institution
Year
Diploma in Health & Safety for Management (Cum Laude)
Oxbridge Academy
2016 - 2017
Medic Level 5 - Basic Ambulance Assistant (BAA)
Goodsam
2011
Matric (Grade 12)
Outeniqua High School
2010
Professional Development
During my tenure at Bayteck Fire CC, I completed several certified courses after which I was appointed as a facilitator. These courses are the following:
Basic Health and Safety
Forklift operation
Fire fighting (level 3)
Career Summary
Medic Volunteer Metro EMS
June 2008 – June 2012
I volunteered as a medic assistant at Metro EMS ambulance services.
Responsibilities:
Receive and respond to emergency calls.
Identify and prioritise patient’s state of emergency.
Patient care, i.e. assist patients in emergency scenarios and administer necessary medication.
Cleaning and sanitising the ambulance after each call-out.
Administrative work. This includes a variety of tasks including, but not limited to, patient report forms (patient information, vital signs report, signs and symptoms report); start of shift checklists; required stock checklists; and data-capturing the aforementioned forms.
Stock-taking before shift ends.
Investigate patients’ possible causes of death on scene.
Telesales Operator Crossbow Marketing
September 2012 – March 2013
I was an after-hours telesales marketer promoting the sales of calendars, children story books and diaries for charities.
Responsibilities:
Call existing clients to place annual orders.
Administrative tasks including the completion of order forms and daily call sheets.
Cold calling, i.e. call new possible clients to promote sales and reach target.
Facilitator and Telesales Operator Bayteck Fire CC
July 2013 – April 2016
Bayteck Fire is a manufacturer of fire fighting equipment as well as the installation and maintenance thereof, and accredited training academy of various courses. I was employed primarily as a facilitator, but operated the telesales in the absence of classes.
Responsibilities:
Facilitated classes concerning First Aid, Fire Fighting, Health and Safety as well as forklift operation.
Ensured the required manuals and tests are available and ready before each class.
Administrative tasks regarding classes, i.e. completing student registrars, bookings for classes, survey forms.
Completion of travel expenses for classes held at different locations.
Cold calling for new clients of fire fighting equipment as well as for training.
Receive and process orders.
Follow up with maintenance dates for equipment from existing clients.
Create job cards for maintenance of fire fighting equipment.
Procurement Officer Novelquip Forestry
August 2016 – September 2017
NQF is an OEM that provides solutions to the challenges faced in the forestry and agricultural industries.
Responsibilities:
Source equipment, parts and consumables requested from the engineers and technicians.
Organise local, national and international couriers for items purchased online.
Ensure timely delivery of purchased items.
Create quotations and order numbers.
Travelled daily to various vendors for purchases.
Kept and managed log of all purchases, orders and quotations.
Assisted with administration work in absence of primary tasks.
Sales Representative James Nash Agencies
September 2017—February 2020
James Nash is an agency for wholesale brands in the hardware industry.
Responsibilities:
Travel daily to existing clients.
Ensure existing clients order necessary stock in a timely fashion.
Ensure the office received and processed the aforementioned orders.
Provide clients with information of monthly specials
Arrange meetings.
Arrange promotion stock for clients.
Arrange and assemble new stands at the client locations.
Merchandise the brands’ shelves according the each client’s requirements.
Receive credit from customers.
Take initiative on what stock to place on the shelves at the client’s location.
Stocktake each semester.
Assist clients with their aged stock.
Identify and approach possible new clients.
Provide management with action plans to achieve targets.
Sales Representative
February 2020 – September 2020 Rich Food Corporation
Rich food Corporation is food manufacturer.
Responsibilities:
Travel daily to existing clients.
Ensure existing clients order necessary stock in a timely fashion.
Ensure the office received and processed the aforementioned orders.
Arrange meetings with existing and new clients.
Fill in deal sheets and arrange for delivery.
Do daily reports per client.
Launch customer complaints
Fill in call card reports per client.
Send monthly petrol slips.
Report any damage to company equipment
References
Company
Reference and Designation
Contact Details
Rich Food
Melissa Pressly - Colleague
James Nash
Samantha Swanepoel - Colleague
Novelquip Forestry
SonjiaWolfaardt- Financial Manager
Bayteck Fire CC
EvanellZeelie – Admin & Debtors clerk
Metro EMS
Clive Pedro - Paramedic
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