Food Service Customer

HARPREET KAUR

Address: **** **** ******, ******, ** V3X 3V4 Phone: 604-***-****

Email: ************@*****.***

Professional Summary

A dynamic, diligent and energetic cashier and server with strong ability in building relationship and handling the cashier machine. Cheerful when assisting customers and coworkers. Good dedication and a very quick learner. Works well in busy atmosphere and under stress. Key strength is possession as follows-

• Administrative support

• Interpersonal skill

• Customer service

• Mathematical ability

• Quick learner

• Reliable individual

• Trustworthy and dependable

• Duly noting ability

• Data orientated

• Productive relationship builder

Objective: To utilize organizational skills and gain experience in a progressive company as well as to obtain a position in which providing excellent customer service is important to the success of the company.

EXPERIENCE

CASHIER

A&W CANADA, VANCOUVER INTERNATIONAL AIRPORT/ APRIL 2018 – OCTOBER 2020

• Welcoming the customer with proper verbiage and probing for their food orders politely.

• Accepted payment from customers, and make changes as necessary.

• Read orders on menu computer screen, determine items to place on trays, including utensils, napkins and condiments.

• Maintained excellent customer service to resolve conflicts and to satisfy customer’s requests.

• Handling multiple orders at once, organizing and prioritizing orders as they were received.

• Counted money in drawer at beginning and end of shift.

• Promoted customer satisfaction through personal interaction.

• Served customers with courtesy, patience and a smile.

• Helped in kitchen when needed.

• Swept, mopped and kept up with cleaning tasks regularly. 2

SERVER

SHOWSHAA- THE MODERN TAPROOM, SOUTH SURREY/ AUGUST 2020 – PRESENT

• Responsible for taking customer orders and ensuring customer satisfaction

• Recommending daily specials and discounts to successfully up-sell limited-time food products

• Successfully solved customer conflict and problems when mistakes were made with orders and payments

• Processing payments and handling cash and credit transactions

• Introduced customers to new menu items and successfully built and fostered customer relationships

• Accurately recorded orders and worked with kitchen staff to serve drinks and food that exceeds expectations

• Took on closing duties and restocking in preparation for next day EDUCATION

GRADUATION CERTIFICATE IN DIPLOMA OF ARTS AND SCIENCES LANGARA COLLEGE, VANCOUVER, BRITISH COLUMBIA / APRIL 2020 SKILLS

• Excellent for accounting

• Strong communication skills

• Customer Service

• Responsible and friendly attitude

• Professionalism

• Food and Beverage Pairing

• Giving attention to details

• Leadership and team management skills.

• Adaptability

• Problem solving

• Active listening and positive language.

• POS Operation

Contact this candidate