Employee Relations Mental Health

SIERRA LOWE

* ****** **** **** ******, IL ***** 815-***-**** adixzw@r.postjobfree.com

HUMAN RESOURCES

Results-driven and strategic HR professional with comprehensive experience developing leadership and business solutions that improve performance, profitability, employee engagement, growth and retention. Innovative expertise and business knowledge relating to employee relations, talent acquisition and HR best practices. Proven problem solving and analytical thinking skills, a fast-learning curve, and ability to adapt to evolving industry trends. A highly efficient, dedicated professional with the drive and skill-set to excel in a fast-paced leadership role enhancing a company’s productivity and ability to capture profitable markets. HR-RELATED SKILLS

EDUCATION

Master of Art: Industrial Organizational Psychology December 2020 Adler University: Chicago, IL

Bachelor of Arts: Psychology, May 2017

Northern Illinois University - Dekalb, IL

● Minored in Organizational Corporate Communications Society for Human Resource Management Certified Professional Qualified: (Expected February 2021) WORK HISTORY

ORGANIZATIONAL DEVELOPMENT SPECIALIST, 06/2019 to 10/2020 OAI, INC– Chicago, IL Covid-19 related lay-off. Non-profit organization whose mission benefits workforce development. The Resource Navigator role entails building a deep understanding of employer members’ human resources policies and workforce concerns while connecting employees with individualized services to overcome work and life barriers. Manufacturing industry, engaging on and off site with union and non-union staff

● Assessed employee needs, created goal plans, and connected to community resources and workplace benefits to overcome barriers. Provided follow-up and supports to address short- and long-term needs resulting in 80 percent retention rates for employer.

● Utilized strong knowledge of employer human resources policies, employee benefits, and workplace / industry concerns to perform organizational development leading to a redesign of the performance review process resulting in increased employee productivity.

● Performed conflict resolution by applying strong communication skills resulting in an updated benefits and compensation incentive being offer to employees, increasing workplace satisfaction.

● Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.

● Established recruiting requirements by studying organization plans and objectives. Recruited and placed over 100 candidates in 5 months.

• Expertise in HR polices & procedures

• Talent Acquisition/ Job Analysis

• Recruiting and Sourcing

• Organization Development

• Employee Relations & Assistance

• HRMS/HRIS software

• Contract Negotiations

• Understanding of HR best practices, current

regulations, onboarding & diversity

• Benefits & Compensation

HUMAN RESOURCES SPECIALIST, 10/2018 to 02/2019

Dakkota Integrated Systems, LLC – Chicago, IL Temp role at Ford affiliated auto- manufacturing company.

● Performed recruitment, staffing, onboarding and training resulting in the efficiency and streamlining of the hiring process.

● Conducted thorough job interviews benefiting retention rates by 35 percent

● Spearheaded transition from outdated HR systems into a fully integrated HRIS platform from Oracle. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.

● Created and implemented hiring policies, procedures, systems, and technologies to support company’s long-term growth and expansion.

● Promoted successful EH&S program design/implementation and company-wide employee communications initiative.

● Process Improvements: Reduced average time to accept to 40-50 days, improved hiring process for maximizing Hiring Supervisor time, integrated and reduced interviews by 45%, eliminated all employment history related adjudications.

PSYCHOSOCIAL REHABILITATION SERVICES COORDINATOR, 10/2017 to 06/2018 Rochelle Gardens Care Center – Rochelle, IL Behavioral health nursing home with 150 plus residents. Short- term employment due to relocation.

● Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues creating effective feedback leading to self-reflection and overall improved functioning

● Coordinated patient care from pre-admission to post-discharge follow-up including initial client assessment and analysis to begin research process resulting in increased successful placement.

● Developed new process for employee evaluation which resulted in marked performance improvements by 60 percent.

● Performed risk management protocol resulting in a decrease in safety incidents.

● Collaborated with review boards on management of discrimination complaints, while introducing tools to facilitate risk mitigation resulting in increased employee relations and diversity practices.

● Developed and facilitated new-hire orientations while assisting with the conduction of job analysis and job evaluations, resulting in quality job specifications

● Participate with hiring managers and recruiting leadership to develop implementation plans for sourcing and recruiting strategies, paying particular attention to inclusiveness strategies ASSISTANT MANAGER, 02/2016 to 11/2016

McDonald's – DeKalb, IL Food and customer service industry with over restaurant 50 employees.

● Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner resulting in quality service and customer satisfaction.

● Collaborated on hiring and termination decisions decreasing turnover rates.

● Performed payroll administration resulting in consistent on time distribution

● Directly oversaw the overnight store operations, including issuing staff assignments and creating production lists resulting in increased productivity.

● Utilized bilingual Spanish speaking skills resulting in the increase of inclusivity and engagement in the workplace

● Identify candidates through multiple sources including employee referrals, social networking sites (e.g. LinkedIn), alumni, transfers and agencies

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