T. ARCHANA

Marredpally Email: adixxh@r.postjobfree.com

Hyderabad Mobile no: 733-***-****

OBJECTIVE

Seeking position in an organization where I can utilize my knowledge and skills like problem solving ability, team work in an environment that offers constant growth and hope to grow along with the organization.

ACADEMIC QUALIFICATIONS

Qualification

University

Name of the Institution

Percentage B. Tech

Jawaharlal Nehru Technological University

Guru Nanak Engineering

College, (ECE)

64.4%

Intermediate

Board of Intermediate Education

Sri Chaitanya

Junior

Kalasala

80.5%

SSC

Board of Secondary Education

St. Francis Girls

High School

77.6%

SKILL SET

Programming Language : C Language

Web Technologies : HTML (Hypertext Markup Language)

Packages : Ms. Office (Word, Excel, PowerPoint, Outlook)

Database : SQL (Structured Query Language)

ACADEMICS PROJECTS

Mini Project : Automatic Water Level Controller.

Major Project : Smart Card based Finger Print Recognition ATM system.

EXPERIENCE

Nova Infra Private Limited, Senior Administrative (2019 -2020)

Planned and executed all activities to ensure, smooth functioning of all administrative areas like infrastructure and general upkeep of office premises.

Vendor management and managed various facets - hotels & restaurants, Stationery, Food and Beverages, local and domestic travel & logistics.

Supervising the work of facility management team.

Preparation of work space for new employees and disposition of materials in work spaces when employees depart.

Assist in planning, scheduling, organizing, and execution of meetings, events and handled financial transactions.

Properly filed receipts, reports and documents and maintained record system to ensure files were kept up-to-date and easily accessible.

Conneqt Business Solutions Limited, Customer Care Support (2017-2019)

Dealt with Outbound calls in professional manner.

Handled complaints in a diplomatic way.

Maintained CRM accurately with updated customer records.

Able to Respond customers with accurate information. Followed upon purchases and suggested additional services.

Collected customer feedback and made process changes to exceed customer satisfaction goals. Communicated with customers who have escalated issues to determine beneficial resolution.

Ensured timely follow-up to verify that complaints of customers and it has been addressed in satisfied manner.

YGR Graphics, Administrative (2013-2017)

Provided administrative support to employees, driving organizational success through the management of daily operations.

Co-ordinated with employees for smooth flow of work on regular basis.

Prepared the complete pre joining and post joining formalities and filed and maintained of various records.

Purchased and maintained office supply inventories, always being careful to adhere to budgeting practices and Scheduled and managed travel arrangements for employees.

Retrieved, communicated and updated all the invoice details every month.

Received and redirected all incoming correspondence, including couriers, vendors, bills etc.

PERSONAL PROFILE

Linguistic skills : English, Hindi and Telugu.

Nationality : Indian.

Hobbies : Reading, Gardening, Browsing, Listen to Music, Playing Badminton.

DECLARATION

I hereby declare that above-mentioned information is true to the best of my knowledge and belief

ARCHANA

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