Technician System Administrator
Resume:
Summary Statement
.
SKILS
- MCP, MCTS
- Comptia A+
- HP certificate, ASUS certificate,
LENOVO certificate
- Strong analytical, troubleshooting,
organized and problem solving skills
- Microsoft Windows XP /Windows 7/
Windows 10
- Standard First Aid & CPR/AED
Level C
EDUCATION
University of Zagreb, Croatia
2004
Bachelor of Engineering
Recognized by World Education
Services, Toronto Canada
Summary of Qualifications
• Comptia A+, MCP, MCTS, HP certificate, ASUS certificate, Lenovo Certificate, Prionteklogix Certificate, Wordpress Certificate, HTML, CSS
• Strong PC Hardware knowledge and skills, able to complete installs, configuration and Operating System setup.
• Excellent knowledge of Microsoft Windows XP/Windows 7/Windows 10,MS Office
• Strong analytical, troubleshooting, organized and problem solving skills
• Training new employees, mentoring
• Committed team player and problem solver with a proven ability to work under pressure in multi-tasking and fast paced environments; confident with a willingness to make decisions and solutions within established policies and procedures
Work Experience
System Support Technician – 2017 - present
Verix Information System Inc - Calgary, Canada - www.verix.ca
• Identified and repaired hardware and network connectivity issues
• Assist in technical upgrading and maintain of entire desktop system
• Updated and maintained computer inventory and equipment
• Verified functionality of hardware and software components
• Responded for Troubleshoot hardware and software issues
• Wordpress
Technician/Safety Representative – 2013 - present
Home Rail Ltd – Calgary, Canada – www.home-rail.com
• Read and Interpret blueprints and specifications, prepared cost estimates for our clients, Installation of rail system
• Developed and promoted measures to protect the health and safety of persons at the work site and checking the effectiveness of the measures System Administrator/Service Specialist – 2008 - 2013 MR Servis (MSAN Group), Zagreb, Croatia - www.mrservis.hr
• Monitor system performance and troubleshooting issues
• Managed network servers and technology tools
• Upgraded systems with new releases and models
• Built an internal wiki with technical documentation, manuals and IT policies
• Worked with HTML, CSS, JOOMLA and WORDPRESS
• Installed, repaired, maintained and upgraded desktop and notebook
• Performed diagnostic tests and repaired - warranty and non-warranty repairs
• Trained new employees, teach them how to assembly/disassembly notebooks, how to do diagnostic, order parts - creating claim Summary Statement
Experienced IT specialist. Skills include computer hardware and software, computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. KRESO
BRKLJACIC
adixwr@r.postjobfree.com
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