Pradip K Chowdhury, PMP, CSM, Safe *.* ASM

Technical Project Manager/Scrum Master (Scaled Agile implementation experience)

Cell: 732-***-**** E-mail: adixvo@r.postjobfree.com

Green Card Holder

EXECUTIVE SUMMARY

Highly accomplished IT professional with a distinguished over a decade experience leading the execution of project mostly in agile environment. Skilled in partnering with business, leadership, teams and partners to identify needs, define strategy, and guide the delivery of tools, systems, interfaces and analytics to measure performance against goals, identify trends, and respond immediately to new opportunities or issues. Natural communicator and team leader with strong motivational skills and ability to produce and succeed. Proven ability to quickly grasp and apply new technologies and best practices.

CORE COMPETENCIES

Eight years in Agile-Scrum, Kanban based development. Four years in SaFe environment.

Implemented projects in BIG Data-Hadoop, Data Warehouse /BI, Informatica, Oracle, Java J2EE, No SQL based applications

Well versed and trained in Safe 4.0(Scaled Agile Framework) program implementation.

DevOps (CI/CD), GIT, Jenkins. TDD

Rally, Jira, Confluence and Clarity

Project Design, Execution & Management

Systems Development Life Cycle Management

Team Development, Training & Leadership

Principal Duties & Responsibilities:

Well versed Agile project methodologies. Work with external providers and internal stakeholders on creating and implementing plans for an efficient infrastructure.

Implemented projects in Safe 4.0(Scaled Agile Framework)

Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.

Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.

Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.

Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.

Operated in 2 week sprints with flexibility on length based on immediate functionality concerns.

Ensured application availability and data integrity through preventative maintenance and upgrades.

Team designed and trained to follow Kanban or Scrum based on project or user story.

Work with the Release Train Engineer (RTE)/Technology Services leadership to help facilitate:

Release Planning Events

Scrum of Scrums

Program governance

System Demos

Team status reports

Stakeholder management and organizational change management

Collaborate with and escalate as required to the Application Development manager

Remove any impediments to the teams progress

Create and maintain work visibility (Kanban boards, Agile tools, charts, etc.)

Gather and maintain team metrics

Assist the Product Owner in:

Maintaining and prioritizing the Product Backlog

Writing and breaking down User Stories

Refine the teams work capacity

Provide transparency to the work and project status

Create a high performance team by retaining and recruiting the high quality talent through development, coaching. Cross functional team leadership.

Strong Vendor management experience.

Experienced in execution of project Onsite and Offsite model (Global delivery model).

Highly experienced in Web based applications development.

Relevant Professional Experience

Client: USAA

Role: Senior Scrum Master

Location: Phoenix, AZ, USA

Duration: Mar2020 Till Date

Project Abstract: USAA Policy modernization

The United Services Automobile Association (USAA) is a San Antonio -based Fortune-500 diversified financial services group of companies offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Services. The company ranked No. 100 in the Fortune 500 list of the largest United States corporations by total revenue.

Current system have limited ability to keep pace with market demands and deliver new products or service in a timely manner The cost to implement, enhance and maintain products and services on current is high The risk of utilizing nonstandard technologies and sustaining legacy skill sets is increasing. Fragility and instability has been observed in older systems.

Policy modernization is an effort that began in 2017 powered by key strategic outcomes for P&C to modernize P&C processes, technology and data. With a vision - Be the #1 choice for personalized protection solutions for the military community. Strategic outcomes of the program were diverse, highly effective leaders and employees with skills of the future Modernize P&C process technology and data; Build end to end digitally enabled, personalized sales and service experiences ; Price with precision ; manage competitiveness, growth and profit ; Manage operations effectively and efficiently.

Responsibilities:

Project was executed Agile (Safe) methodology.

Participated in PI planning event and contributed for PI objectives.

Perform the functions of an Agile Scrum Master; run the software development planning and delivery process

Providing servant leadership and building multiple high-performing Agile teams

Leads Increment and sprint planning sessions and documents resulting story boards

Facilitates the daily scrum meeting and supports delivery teams (pods) in execution of scrum methodology

Responsible for maintenance and tracking of sprint backlog and prioritization

Documents and leads remediation / removal of blockers during sprints

Collaborates with the Agile coach to maintain accountability and compliance with the defined Agile delivery methodology

Managed Jira for maintaining User stories and Rally for Features along with Product Owner.

Worked with different scrum teams to reduce impediments and improve the team throughput.

Client: American Express

Role: Senior Scrum Master

Location: Phoenix, AZ, USA

Duration: Nov2018 Mar2020

Project Abstract: Platform Engineering Development in Global Risk Technology (GRT)

Develop a multi-tenant global risk platform leveraging big data to provide world class credit and fraud risk capabilities for consumer and commercial lines of business at a low cost. Unite the organization as one team to drive business value, share best practices and deliver the optimal solution for AMEX.

# Ensure non-functional requirements are incorporated into every capability built.# Partner with business and engineering to build reusable capabilities # Define and maintain risk capabilities product roadmap. Develop PoCs and reference implementations to evaluate feasibility. #Define and guide teams to develop API first capabilities.# Regular working group meetings across teams to reviews proposals and establish principles.

Responsibilities:

Project was executed NextGen Agile (Safe) methodology.

Participated in PI planning event and contributed for PI objectives.

Worked as a Scrum Master and conduct all the scrum ceremonies.

Help ensure value delivery

Manage risks and dependencies

Coach teams in Agile mindset and drive relentless improvement.

Escalate and track impediments

Assist with execution and Feature/Capability completion tracking

Provide input on resourcing to address critical bottlenecks

Encourage the collaboration between teams and System and Solution Architects/Engineering

Leads lessons learned meetings to improve the release planning process and facilitate process improvement and establishes/defines standards and procedures for release statistics reporting and documentation.

Managed Rally for maintaining User stories and Features along with Product Owner.

Worked with different scrum teams to reduce impediments and improve the team throughput.

Managed SDLC Project Management tool Clarity for time tracking and financial plans.

As part of project tracking activity, conducting reporting and status calls with business customer and various child teams involved.

Client: PNC Bank

Role: Senior Scrum Master

Location: Cleveland, OH/ Pheonix, AZ

Duration: Feb2017 Oct18

Project Abstract: Fraud use case implementation on Enterprise Big Data Platform

(Execution in Scrum)

Responsibilities:

Roadmap Planning and defining software development methodologies for the work streams, initial assessment, and effort and resource estimation, identifying skill set requirement.

Schedule and facilitate all ceremonies within the Scrum Framework Stand Up, Sprint Planning, Review/Demo, Backlog Refinement, Mid-Sprint Review, and Retrospective.

Worked with customers and product manager to prioritize and validate requirements.

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Coached and facilitated all elements of Scrum team ceremonies, including sprint planning, backlog refinement with the Product Owner, daily stand-ups, sprints reviews and retrospectives

Drove continuous improvement of Agile practices through collaboration, transparency, and open communication with team members and other departments

Coordinated the organizations team to align with Scrum principles, events, artifacts and ceremonies with daily scrums, facilitating Product owners, development teams and stakeholders in enabling self-organizing efforts and guiding the team velocity, user stories, epics, tasks and storyboard journey in development and maintenance streams.

Creating project plan, scheduling, setting up milestones and deliverables. Budget planning.

Stakeholder management and executive level status reporting.

Client: American Express

Role: Scrum Master

Location: Phoenix, AZ, USA

Duration: Jul2015 Jan2017

Project Abstract: Data Quality Monitoring on Enterprise Big Data Platform (Execution in Scrum)

DQM is one-of-a-kind solution which aims to introduce continuous data quality monitoring for critical data assets ingested into Big Data Lake. The solution is capable of driving data quality at an enterprise level using an already proven data quality model.

Key Features: A user friendly interface to author Business rules # No technical expertise or any training required # Simple conditional expressions semantics for rules authoring # Supports wide variety of rules including lookups with multiple tables as opposed to standard profiling rules provided by off the shelf products #Automated data profiling and scorecard computations # Rich visualization to showcase data quality at various levels #Monthly Trend Analysis to gauge the improvements in data quality over a period of time.

Technical Solution: Leveraged Big Data ecosystem to quality control data, including transactional # Custom UI for business users to author business rules and collaborate # Dashboards to communicate up to date data quality to the key stakeholders and propose improvements # Built Backend components for rules execution

Technology Stack: Front end /UI: JavaScript, jQuery, HTML5.0, CSS3.0, Bootstrap # Control Tier: Java, Spring, REST API, JSON # Backend and Storage: PIG, Hive, MySQL # Visualization: JavaScript, jQuery, HTML5.0, CSS3.0, Bootstrap, underscore.js, d3.js

Responsibilities:

Project was executed following agile-scrum methodology.

Has a working knowledge of Scaled Agile and SCRUM (Roles, process, routines).

Participate in all activities of a Scaled AGILE System Team across a Scaled Agile Train.

On demand, facilitate meetings and the triage calls on demand to help identify and eliminate obstacles

Facilitates discussions with Dev/ops to ensure enterprise Environment connectivity and readiness for each monthly release

Works with the System QA, UAT and Performance testing teams to determine readiness for E2E Testing

Partners with the testing SMEs, App Dev and interface partners to address and resolve/escalate issues and review/provide a quality and timely status

Review daily Rally stories planned for a release, Defects in Client Application Lifecycle tool (ALM) and release readiness milestones

Attend and occasionally lead the daily defect call and reinforce defect quality and resolution

Proactively review/Client upstream/downstream dependencies that impact overall delivery of stories/features

Work the Release Management SMEs to insure artifacts required to support a release meet the enterprise standards. (i.e. Nexus creation and updates, AIT review and Release contacts from various teams)

Release weekend support on a rotation basis to support monthly releases

Occasional late evening and/or early AM calls to interface with offshore resources

Client: American Express

Role: Scrum Master

Location: Phoenix, AZ, USA

Duration: Jan2014 Jun15

Project Abstract: Basel Data Governance (Execution in Scrum)

The Basel III is the most recent attempt (2011-2013) of Basel Committee on Banking Supervision (BCBS) within BIS (Bank of International Settlements) to establish rigorous risk and capital management requirements to ensure that a bank holds capital reserves appropriate to the risk the bank exposes itself to through its activities. This is designed to ensure that a banks solvency is safeguarded from events that result in financial loss. As Basel III relevant data exists across multiple heterogeneous sources, consistent data integration (DI) strategy for provisioning standardized, pristine, traceable data as a single version of the truth is required to fulfil AXPs Basel III data and information needs.

Technology Stack: Informatica, Oracle, OFSAA reporting

Responsibilities:

Project was executed following agile-scrum methodology. Rally was used to manage distributed agile.

Schedule and facilitate all ceremonies within the Scrum Framework Stand Up, Sprint Planning, Review/Demo, Backlog Refinement, Mid-Sprint Review, and Retrospective.

Worked with customers and product manager to prioritize and validate requirements.

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Coached and facilitated all elements of Scrum team ceremonies, including sprint planning, backlog refinement with the Product Owner, daily stand-ups, sprints reviews and retrospectives

Drove continuous improvement of Agile practices through collaboration, transparency, and open communication with team members and other departments

Coordinated the organizations team to align with Scrum principles, events, artifacts and ceremonies with daily scrums, facilitating Product owners, development teams and stakeholders in enabling self-organizing efforts and guiding the team velocity, user stories, epics, tasks and storyboard journey in development and maintenance streams.

Client: American Express

Role: Scrum Master

Location: Phoenix, AZ, USA

Duration: Mar2011 Dec13

Project Abstract: Risk/Fraud Analysis System (Execution in Scrum)

Information Delivery Network (IDN) is one of the largest portfolios in American Express. This Data Warehouse holds almost 100 TB customer related data. Credit card business is always a risky one. Who is the right customer in terms Credit worthiness, who may default are all very critical factors to run this business. IDN DW collects different feeds about the customers, market condition, payment pattern, and fraud data from different sources. Then load them into IDN DW using Informatica ETL. There are number of data marts runs on this DW. Micro Strategy is being used to generate reports, which are used by the executives to analyze the risk factor posed by the credit card holders.

Responsibilities:

Project was executed following agile-scrum methodology. Rally was used to manage distributed agile.

Guide the team and organization on how to use Agile/Scrum practices and values to accelerate adoption and increase overall maturity of Enterprise wide Agile/DevOps

Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Guide the team to fill in the intentional gaps left in the Agile/Scrum frameworks via use of best practices

Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.

Facilitate discussion, decision making, conflict resolution and assist with internal and external communication

Client: Ameriprise Auto & Home Insurance (USA)

Role: Technical Manager

Location: Green Bay, WI, USA

Duration: July07 Feb11

Project Abstract: Client Star Business Intelligence Project

Ameriprise Auto and Home (AAH) Insurance is part of Fortune 500 Ameriprise Financial Company, providing auto and home policies with high standard of customer service. Phoenix is the existing product for policy processing and policy administration. Due to capacity and scalability constraints within Phoenix an alternative suite of applications i.e. Fiserv: Policy Star and Fiserv Advance Billing System (FAB) had to be implemented to support the business needs and growth objectives.

In order to generate the business reports from the data available in the existing system (Phoenix) and new application (Fiserv) Ameriprise has decided to build a Reporting database. The Client STAR program has been incorporated with multiple projects to accomplish the objective by retrofitting the Fiserv product suit in the existing environment. Ameriprise developed MDM with this project too.

Responsibilities:

Managed business intelligence projects conceptualizations to implementations.

Developed project plans, prepared a schedule and ensured work according to same.

Analyzed business requirements and developed project deliverables accordingly.

Administered projects and prepared regular status reports.

Coordinated with various stakeholders and management for execution of project appropriately.

Maintained good working relations with all key teams of organization.

Assisted technical team in developing and analyzing operational reports.

Client: The Hartford (USA)

Role: Tech Lead

Location: Hartford, CT, USA

Duration: July'06 Jun'07

Project Abstract: HR Dashboard (Business Intelligence) Application

HRIS is the information services wing of Human Resource department of The Hartford. To manage the workforce better they wanted to develop one dashboard application. This dashboard would reflect the business critical data of different operational areas of HR like Talent, Staffing, Demographics, Succession, and Employee Voice. The top level data can be viewed in different dimensions. For example workforce count can be viewed for different Job Functions, Tier, Years of Service, Key Talent, Location etc. This application was developed using Business Object product. Business Object has got built in features to implement this kind of dashboard application. User can log into the application and based on the parameter they selected data can be viewed on that.

Technology: Business Object, Oracle, PL/SQL, UNIX

Responsibilities: Taking the client requirement, Design and development. Acted as a team lead.

Client: JPMorgan Chase (USA)

Role: Tech Lead

Location: New York, NY, USA

Duration: Nov'03 Jun'06

Project Abstract:

Prepaid Technology group of JPMorgan Chase Treasury and Security Services (T&SS) line of business manages the financial application for famous electronic toll collection technology E-Zpass. This application supports E-ZPass program for number of agencies like Delaware DOT, NY City Transit mail and ride. This financial application mainly deals with credit card and ACH related transactions of pre-paid customers.

Technology: Oracle 9i, PL/SQL, C++, JAVA, UNIX (SunOS 5.8), Window 2000,Oracle Forms/Reports

Responsibilities: Taking the client requirement, Design and development. Acted as a team lead.

EDUCATION & CREDENTIALS

Masters in Computer Science. Jorhat Engineering College, India

CERTIFICATE &TRAINING

PMP

Certified Scrum Master (Scrum Alliance)

Safe 4.0(Scaled Agile Framework) advance scrum master.

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