Caitlyn

Duffey

Software support professional with 2+ years experience. Enjoy

problem solving, Currently working in a fast pace start up with quick application development life cycles. Passionate about testing, discovering errors, and collaboration with other teams to resolve problems.

References

P R O D U C T S P E C I A L I S T

P R O F I L E

Contact

adixvn@r.postjobfree.com

832-***-****

Houston, TX

Homebase

Technical Support/Product Specialist

Able to quickly and effectively investigate,

diagnose, and escalate bugs within the product

Executed manual test scripts through JIRA

Collaboration with product and engineering

teams. Point of contact for daily deploys, from

staging to production

Use of JIRA to document bug fixes/updates,

deploys to production, changes to the UI within

the product, new experiments or features, etc.

Identifying any unusual trends for data

purposes, collecting feedback, troubleshooting,

and helping to develop technical procedures for

a better user experience.

July 2018 - Present

Greg Ris

Product Manager Homebase

570-***-****

Josie Ates

Product Manager Homebase

786-***-****

E D U C A T I O N

E X P E R I E N C E

Garret Noble

Chemist Exxon Mobile

832-***-****

San Jacinto College

Design Media Aug 2019 - Present

Currently finishing core classes. Planning to transfer to UH in the spring for a Bachelor's of Science in Digital Media with a minor in Graphic Communications Technology

Contact this candidate