Salmiya, Block **, Avenue *, Abu Dhar Alghifari St.

adixtv@r.postjobfree.com https://www.linkedin.com/in/maha-sharaf-aa556416a/ +965******** Core Competencies

HR Policies

Business Development

Interpersonal

Communication

Decision Making

Negotiation Skills

Organization Skills

Microsoft Office

Employee Relations

IT Skills

Microsoft Office Suite, MS Excel, Word

SAP

Microsoft PowerPoint

Executive Profile

Human Resources Officer with 7+ experience helping tens of employees from different cultures &backgrounds within multinational organizations managed & held by German management.

Initiated revision of outdated employee handbook and developed 15 HR policies and procedures resulting in growing from 300 to 600 employees over two years. Adopted pragmatic approach in improvising on solutions and resolving complex business issues; directing strategy development, business & operational transformation execution while ensuring best practices. I teach young kids German language as a volunteer. Education& Certifications

BBA (Bachelor in Business Administration); University of Vienna; 2020 (Expected) Business Diploma, HR Management; University of Cambridge; 2008 (Grade: Distinction)

Diploma in Business Communications; University of Cambridge; 2008 Bachelor of Arts; Ain Shams University; May 2007

German Language Diploma Level C1; ÖSD – Austria; 2010 Career Timeline

MAHA SHARAF Human Resources Officer

Human Resources Officer ASSIGNMENTS

“A dynamic & versatile HR Officer offering over 7 years of experience with commendable contribution in managing corporate employee relations, compensation & benefits in both operational roles and rendering cost savings for the organization”

2007 - 2009

Coldwell Banker as

Training Coordinator

2015 - 2017

SONY Electronics

as HR Generalist

Vodafone

(Germany) as

HR Assistant

2012 - 2015

Baker Tilly as HR

Officer

2018 - Present

Notable Accomplishment Across the Career

At Baker Tilly - Kuwait

Manage the employees’ probation period in coordination with direct manager. Manage and handle the employees’ files according to the approved system. Prepare and review the monthly payroll and send the same to Accounting Department for transfer. Prepare and issue the employment certificates based on the staff requests. Manage the leaves system of all types in line with Private Sector Labor Law and the applicable policies and procedures. Manage the processes of staff resignations and terminations in line with Private Sector Labor Law and the applicable policies and procedures.

Manage the tasks of Immigration Department and Public Authority for Manpower messenger. Prepare the monthly and annual reports on the job activities as per the approved reporting system. Simplified the on-boarding program which resulted in rapid interaction and therefore higher performance rates by 30%. Monitored, evaluated staff of 40 employees.

Gained very good knowledge about Kuwait labor law and became experienced in Government formalities and operations. Developed a new system to manage the paper work and accelerate the required daily missions. Co-developed company’s first standardized disciplinary procedures and tracking system that ensured consistent and fair discipline processes.

Organized staff training sessions and activities.

Advised line managers and other employees on employment law and the employer's own employment policies and procedures.

Approved job descriptions and advertisements.

At SONY Electronics – Egypt

Structured and implemented 2 programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Revised job descriptions across all levels and 25+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position. Independently gathered facts, prepared responses, and determined appropriate company communication and as a result, gained a respectable position amongst all employees. Was Conferred Best Team Award for Q4 2016 across the group during Appreciation Day for Management. Coordinated the development of Human Resources policies for the organization with regard to employee relations. Partnered with management to communicate Human Resources policies, procedures, programs and laws. Recommended employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

Designed employee manual covering company policies, disciplinary procedures, code of conduct and benefits information. Managed daily administrative operations of the office and assist all units in resolving problems related to the day-to-day operations.

At Vodafone (Germany Account) - Egypt

Provided hiring, compensation and benefits services for more than 100 employees. Launched a new induction program for the new employees. Took the responsibility of explaining HR policies, procedures, laws, and standards to new and existing employees. Supported the development and implementation of HR initiatives and systems. Developed training and development programs.

Maintained and managed employee contracts, personnel files, records (attendance, EEO data etc.) and other employee information according to policy and legal requirements. Organized, assigned and supervised the work of administrative support staff. Developed and scheduled benefits orientations and other benefits training. At Coldwell Banker – Egypt

Provided direction, leadership and day-to-day management of educational and departmental Activities, including administrative support to the Director of Training. Liaised between the training dept. and the company’s different departments/branches. Was responsible for the coordination and organization of training Programs. Performed duties as site training coordinator for local and global sites of 200+ employees. Created and executed weekly presentations to the entire office including management on weekly common trends such as new policies, new procedures, and new training being introduced. Designed and prepared Training/instructional Materials, teaching aids and Devices. Developed standard and custom training, trained and retrained staff on customer service, eligibility, claims, and service coordination which resulted in more participants into courses. Professional Experience

Jan’18 – Present with Baker Tilly, Kuwait as Human Resources Officer Apr’15 – Oct’17with SONY Electronics Inc., Egypt as Human Resources Generalist Mar’12 – Feb’15 with Vodafone (Germany Account) Inc., Egypt as Human Resources Assistant Feb’11 – Oct’11 with T-Mobile Inc., Austria as Salesperson Dec’07 – Dec’09 with Coldwell Banker, Egypt as Training Coordinator Soft Skills

Personal Details

Date of Birth:6/11/1985, Languages Known:Arabic, English and German Visa Article 22

Team Player Problem Solver Analytical

Collaborator Communicator Innovator

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