Vian Saeid
Denver, CO
adixqi@r.postjobfree.com
720-***-**** adixqi@r.postjobfree.com
https://www.linkedin.com/in/vian-saeid-a139ba85/
Skills
• Proctor certifications: Prometric, Kryterion, Comira, Castle, WorkKeys, CLEP, DSST, HiSET and TASC, Certiport, TABE, and Accuplacer ATB.
• Knowledge of the SCT Banner system, and four years' experience in an educational testing center.
• Understanding of standardized tests and testing procedures, Cash Net experience, and administration in high stake testing such as MCAT, TOEFL, and PRAXIS.
• Communication, Teamwork, Negotiation and persuasion, Problem solving, Leadership, Organization, Perseverance and motivation
Work Experience
Home Care\ Personal Care
Independence At Home, INC - Lakewood, CO
January 2019 to Present
Lakewood, CO
• Cleanliness, Medical Knowledge, and Patience
• Physical Strength and Stamina, Positivity, Interpersonal Skills, and Attention to Details
• Time Management, Creating a safe and effective environment for the customer
• Health promotion and maintenance, Nursing Skills, Health care administration
• Patient services, Verbal communication, Listening, and Training. Distance Testing Specialist
Community College of Denver - Denver, CO
2017 to Present
Works with faculty to obtain proctoring instructions and passwords, and responsible for engaging, training, and supervision all proctors and employees.
• Responsible to set a schedule for all appointments for the proctor facility and supports the other testing centers with the use of the proctoring system.
• Maintain Academic Testing Center, responsible for keeping the content of the webpages up to date and relevant.
• Administers Pearson Vue, Clep, Comira, Castle, Kryterion, Certiport, Certifior, Crane Institution, Class Testing, WorkKeys Act, DSST, Teas and Critical Thinking, and Hiset&TASC.
• Effectively communicates with students, faculty and staff to help resolve technical issues, and installs approved institutional software as required in accordance with institutional guidelines and standard.
Lab Proctor
CBT - Denver, CO
2013 to Present
Community College of Denver
• Complete routine maintenance of all computers in the labs, and maintain accurate and updated student records
• Check-in candidates and ensure all confidentiality rules are practiced, and Address instances of student misconduct or test security breaches. Assist students with computer related questions.
• Maintain a comfortable, positive and professional test environment, and report equipment problems to the appropriate IT department. Ensure the security of the computer lab Translator
Translation LLC - Denver, CO
2010 to Present
• Assisted families and patients with translator services in Arabic and Kurdish.
• Provided excellent customer service to assigned clients. Front Counter Manager
Community College of Denver - Denver, CO
2015 to 2017
• Maintain customer satisfaction standards, and provide effective and timely communication with staff, students, and faculty.
• Assist students with testing appointments, fees, and permitted testing materials.
• Check in incoming test candidates, and Manage Front Counter Assistants.
• Ensure safety and security of the center by screening visitors. Clerical Assistant I
Community College of Denver - Denver, CO
2010 to 2013
• Front desk customer service specialist for Admissions and Records
• Use SCT Banner to enter and manage student records, and assist international students with the application, enrollment and orientation process.
• Manage daily operations through Microsoft Office and Outlook, Word, Excel, and Power Point. Translator
CO Springs, CO
2005 to 2010
Tech Wise Company/ A&A Languages, LLC
• Assisted families and patients with translator services in Arabic and Kurdish.
• Provided excellent customer service to assigned clients. Clerical Assistant I
Red Rocks Community College - Lakewood, CO
2006 to 2009
CO
Red Rocks Community College
• Customer service representative for Admissions and Records
• Utilize SCT Banner to enter and manage student records
• Assisted students with the application and enrollment process
• Supported student success by providing campus resource information Education
Master of Business Administration in Business Administration Colorado Technical University - Denver, CO
Bachelor of Arts in Hospitality
Metropolitan State University of Denver - Denver, CO Associate of General Studies in General Studies
Community College of Denver - Denver, CO
Associate of Applied Science in Business Technology Community College of Denver - Denver, CO
Certificate
Red Rocks Community College - Lakewood, CO