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Manager Customer Care

Location:
Amsterdam, North Holland, The Netherlands
Posted:
December 24, 2020

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Resume:

THABIT JUMA

Email: adixp9@r.postjobfree.com No: +256********* /070*******

DOB: 25TH JANUARY 1992.

CAREER OBJECTIVE

To work diligently to my full potential and to the best interest of the concerned,

Adhere to the demands and targets of my employer with ethically accepted values to the changing level of development, unlock my potential to the best of my ability, and succumb to the norms, values and belief of the organization.

Be part of a dynamic and everyday changing organization and to work in network of young professional, build a career and undertake challenges as motivation.

PERSONAL ATTRIBUTES

Self-motivated, result oriented, highly organized, focused, fast learner, innovative and creative character able to address challenges and offer solutions

SKILLS AND COMPETENCIES

Effective accounting, financial reporting, Good administration, customer care, logistics and procurement, credit control skills;

Great communication, negotiation, public speaking, interpersonal, organizational skills;

Good crisis and dispute management, donor and government relations abilities;

Able to work for long hours under minimal watch and meeting strict deadlines;

Proficient with current technologies and data management with good Ms Office suite,

QuickBooks, Tally;

Effective resource mobilization, budgeting, planning, team leadership, coordination skills.

Confident, innovative and pro-active person with maturity of thought and able to undertake assigned responsibilities with commitment and dedication

Reliable and dependable team player& adaptable to any new learning environment.

EDUCATION & PROFESSIONAL BACKGROUND

Certified Public Accountant (CPA) Level 2, Institute of Certified Public Accountants

Uganda, (ICPAU),

Bachelor of Business studies( Accounting ), Uganda Islamic University in Uganda, 2013-2016

Uganda Advanced Certificate of Education Kibuli secondary school, 2011-

2012;

Uganda Certificate of Education, Arua public Secondary School, 2006-2009.

WORK EXPERIENCE AND ACHIEVEMENTS

Assistant Accountant/, Uganda Tea Corporation Lugazi, Feb 2019- to date

Roles

Oversight of all tax Issues including VAT, NSSF, With Holding Tax, PAYE, Local Service

Ensuring timely tranche execution of mandatory taxes in the Accounts Department

Ensuring timely statutory submissions and facilitating negotiations and engagements;

Maintaining good governance and administration and providing proper resources oversight.

Managing and leading the administrative team, supporting the human resource team and department

Managing and monitoring all exports and imports from and in Uganda

Overall knowledge of Tea and Coffee factory handling, growing and high quality production

Monthly stock take and oversight of reports from all stores and procurement and other departments

Preparation of a comprehensive Management report on a monthly basis.

Overall factory administrative oversight

Preparation of payment to supplier invoices and supervision of junior accounting staff such payables and receivables and procurement staff.

Preparation of bank reconciliation reports and monitoring of all bank transactions.

Conducting routine training and development activities for the department

Ensure smooth running of company offices and contribute in driving of sustainable growth

Provide administrative assistance as directed by the manager anticipating needs and taking appropriate action to effectively manage daily responsibilities

Develop, implement, and improve office policies and procedures

Controlling the internal system of the company.

Ensuring full accountability of daily stock, cash at hand, and proper record maintenance.

Submit daily sales report and advice the ESTATE sales on what can be done to improve the markets.

Company : MALISU APOLLO INVESTMENTS (Kampala-Uganda)

Position: ACCOUNTANT

Duration: AUGUST 2016 – Feb 2019.

Job roles

Managing of confidential files & updating employees’ information in the organization in excels spreadsheets such as personal data.

Preparation of payroll on monthly basis.

Procuring of products and supplies for the company and monitoring their usage.

Property and minimizing costs.

Design route plans and monitor.

Submit monthly report and advice to the board members.

Supervised the general operation of the School duties.

Filling of returns for national social security fund (NSSF)

Filling Vat returns

Filling of PAYE and Income Tax Returns

INTERESTS AND REFERENCES

Interests

Travelling, reading business literature, providing community support, sporting and networking.

Language

Lugbara-Excellent, English-Excellent,, Kiswahili-Good,

References

CPA DENEYA JAMES

Finance and Administration Manager/ Senior Accountant

Uganda Tea Corporation

Mobile No: +256*********,

OWAYESU BEIGITTE

Human resource

(Ruparelia group)

+256*********

MR. ALEX AMANYA

Estate manager

Salama estate

+256*********



Contact this candidate