Radhika Patil

703-***-**** adixov@r.postjobfree.com

(US Citizen)

SUMMARY:

* ***** ** ********** ** Quality Assurance and Control Testing which is involved in Mortgage Banking, Clinical Trials, Inventory Management. Experienced in QA Methodologies and Standards, Requirement Analysis and design Test plan, Test Strategy, Test Case, Test Result, Defect Summary, Test Summary Report and RTM. Experienced in Water fall and Agile Methodologies. Experienced in all phases of the testing life cycle which is included in post production validation.

TECHNICAL SKILLS:

Expert in testing web based, Client Server based and Desktop Applications.

Strong working knowledge in Waterfall and Agile methodologies.

Strong knowledge in entire application Software Development Life Cycle (SDLC) with extensive experience in the Test phase.

Conversant with all phases of Software Development Life Cycle including Requirements gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards control, configuration management and change management and Quality procedures.

Performed GUI, Functional, Integration, System, Performance, Regression, and User Acceptance Testing.

Strong knowledge in design, development and execution of test plans, test cases, test scenarios and preparing result.

Strong knowledge to perform backend testing by using SQL queries and manipulating data in the backend and verifying the result on the front end.

Used QA methodologies and QA validations to ensure quality control.

Extensive manual and automated testing experience using Mercury interactive testing tools such as Win Runner, Quick Test Pro (QTP), Test Director, and Quality Center, OSRTM and APP Center.

Strong knowledge in Defect Tracking Tools such as VSTS, JIRA, HP ALM, Test Director and App Center.

Experience in creating Requirements Traceability Matrices (RTMs) to ensure comprehensive test coverage of requirements.

Ability to handle multiple tasks and work independently as well as in a team; good team player with excellent communication skills.

Good Knowledge in preparing CRs and analyzing system impact based on the new task or enhancement.

Excellent organizational skills, detail oriented, good time management, strong analytical and problem solving skills with a consultative approach in defining solutions.

Education:

Bachelor of Arts in Dr.B.R.Ambedkar Open University, Hyderabad

Certification

Linux System Administration in NIIT, 2001,India

Technical Skills:

QA / Testing

Automation Tools :

Quick Test Professional, Win runner, Load runner, Altova XML Spy, Beyond Compare, XML compare, Soup UI, Selenium, Postman tool

Test Reporting & Bug Tracking Tools

Ab initio, Quality Center, Test Director, APP Center

Requirements Management Tool

OSRTM (Open Source Requirements Management Tool), Doors, VSTS(Visual Studio Team Service)

Scripting Languages

TSL, VBScript, HTML, XML

Languages

java, Groovy, VB 6.0, SQL, PL/SQL, DB2, Rapid SQL

RDBMS

MS SQL Server, Oracle, DB2, MS Access

Operating System

Windows Vista/XP/2000/NT/98/95, MS-DOS and Unix /Linux

Others

Microsoft Word, Excel, Power point

PROFESSIONAL EXPERIENCE:

First Guaranaty Mortgage Corporation March 2018 to April 2020

Title: IT QA Analyst

First Guarnaty Mortgage Corporation (FGMC), is an Equal Housing Opportunity Lender, offering Retail, Wholesale & Correspondent channels. FGMC offers a variety of loan types for both purchase and refinance. FGMC introduced new NQM product through Maverick solutions. The Maverick solutions line currently consists of three products: Champian prime Jumbo, Acheiver Expanded Credit and Visionary Investment. FGMC is using to manage the loan products through Elliemae Encompass 360.

Responsibilities

Part of Scrum team, with active participation in Daily Stand up meeting, Sprint planning, backlog grooming and retrospective meetings.

Tested enhancements of Encompass360 loan Origination system updates and urgent fixes requested by Client in stage and production environments.

Performed Functional, Integration, Regression, Adhoc and Smoke testing and also supported UAT testing.

E2E testing conducted on Web based loan application integrated to Encompass 360.

Understand requirement/PBI and Business rules in order to test application as per Client needs.

Created Test plans accoding to Acceptance Criteria in VSTS.

Created Sprint cycle and added test cases in JIRA Test management tool according to Client requirement.

Created test data and test scenarios in preparation for testing.

Followed Bug lifecycle to closure, following up with BPM/BA and Dev. And worked with Developers and BA when any issue which arose.

JIRA/VSTS used for test management, both for adding test cases and logging any Bugs and assigned to Dev. Or BPM depening if bug was functional or BRD related.

Ad-hoc testing done for Hot fixes for Client in Stage and Production environments.

Conducted regression testing after bug fixes and system testing.

Attended weekly ICM meeting for all CAB changes to discuss and scheduled to be deployed and give status of change.

Manage Engine is used to approve CAB changes and closure activities.

Used E360 and wiki to make sure all Business Rules were updated as specified by Business Unit.

Created Test Plans, Test Cases, Test Result for project Deliverables.

Provided UAT Support which included logging of all UAT bugs in JIRA, re-testing after fixes and assign bug as closed/deferred.

Conducted Post productionValidation after Deployment. Sent Email to QA Manager and team regarding deployment status. If any defects found in production communicated with scrum team and make them fix and re-tested within the 24 hours warranty period.

Working knowledge of Loan Origination using Encompass 360.

Comfortable working independently and as well as in a Team.

Prioritized project and managed time efficiently in order to meet deadlines.

Monitored and guided new QA team members for knowledge transfer.

Worked in Dev Opps software development Applications is used to update loan data in Encompass based on the requirements.

Experienced working in Azure DevOps environment to manage Testing activities after retired JIRA.

Created Azure Test plan, Test cases and defects in VSTS and linked to the Product Backlog Item(requirements).

Used Postman tool to test REST API testing in software Development.

Performed webservices and security testings on End user utilities on Software Development team.

Created data in the format of .csv files and imported through the utilities and updated Loan files in Encompass 360.

Created reports in Encompass 360 and exported to excel to verify Loan data.

Environment: Ellie Mae Encompass 360, JIRA, VSTS, .C Sharp, Manage Engine, Lean Kit, RazorSQL, MS Office 2013, Postman Tool

Employer: Cognizant Technology Solutions, TX Dec 2014 – May 2016

Title: Sr. Test Analyst

Vendor/Client:

Freddie Mac, McLean,VA

Enterprise Decision Service

EDS system is a centralized application service which provides decision management and execution services for multiple applications within Freddie mac. The applications supported are Selling Sysem, Loan Prospector(LP), Loan Quality Advisor (LQA), Loan Coverage Insight (LCI), Asset Classification (ACI), Post fund Data Correction EUC.

EDS System allows business users to setup the rules reference data which is used by various subscriber systems which calls the EDS service for evaluations and support the following communities Asset Classification, Loan Coverage, Loan Delivery, Loan Origination, Loan Closing, Loan Origination Underwriting, Contract Management, Credit Risk Assesment, Reps and warrants Eligibility Communities.

Attended Requirements review meetings.

Reviewed functional and Business requirements and created test data, test plan and test case documents.

Provided SIT and Regression time lines and performed SIT and Regression Testing.

Created Folders in Test plan and Test Lab and assigned these folders to active cycle in HP ALM.

Created map inbetween excel and HP ALM and used that map to export test cases under test plan folder and moved those test cases to test lab folder and executed SIT and Regression test cases manually and captured result screen shots.

Conducted Optim jobs (Archival, Purge, Restore) by using WINSCP, Putty.

Performed Persistence testing in backend to verify Request, Respose, Row ID, and Message and captured result Screen shots.

Verified Import, approve, reject, expired status of the of RMT, CRT, MT, MMT data files in backend and validated records status.

Managed Defects life cycle in HP ALM.

Created integration between Doors and HP ALM and move Requirements from Doors to HP ALM. Mapped Test cases and Requirements and created RTM in Doors.

Sending Daily status report to the project team until completed Regression testing.

Exported Test summary and Defect summary report from HP ALM.

Creted Test summary results, RTM and submitted to the Project Team.

Project: Binders

Binders project is supporting Selling System to evaluate loans for Loan Delivery Community. In Binders project BDMS is providing rules for the Decisions which needs to be evaluated Loans for Loan Delivery in Selling System.

Project: GPC

GPC (Greater Purchase Certainty) is a system to provide a decision for Collateral Rep & Warrant Relief. Reps and warranties is a term used to describe the assertions that a buyer and/or seller makes in a purchase and sale agreement. The selling representation and warranty framework introduced helps address Sellers concerns around loan repurchase risk.

BDMS Modeling team is providing rules artifacts for Loan Delivery project to validate rules.

Analyzed change log and created test scenarios for new or modified hashkey and collected data from CRF’s into .xls.

Converted .xls Scenarios into Mismo.xml files by using automation script.

Imported and Approved RMT,MT, MMT and CRT data files to update data in EDS rules engine and evaluated loans which is provided by Business Development Management team.

Imported Mismo.xml files into Selling system and evaluated loans for Loan Delivery community.

Created and Evaluated XML data files for Cash, Multilender, Swap and Guaranter contracts for the CCT View type for the given Decisions.

Created Single Loan Exceptions to manually override critical edits for the given Decisions for Loan Delivery.

Setup Settlement date in EDS rules engine to execute contracts related rules to evaluate to get required result.

Assigned Loans to the contracts, modified contracts, paired off loans from contracts.

Created and Evaluated Closing, Modification, Conversion Loans. Imported and exported loans from selling system.

Created files with the required Loan data and evaluated 5/1, 7/1,10/1 ARM and 15, 20, 30 years fixed rate mortgage Loans.

Evaluated rules for Base, Mini, RMM1B, ULDD2 view types.

Evaluated Rules for the following Loan Programs Home possible, Home Possible advantage, NCH (Construction Conversion or Renovation), SOCMM, Super Confirming, MH, Buydown, Investment Property, Affordable Merit rate, Condominium Unit with Streamlined Condo review, Cash out Refinance, No Cash out refinance, Purchage, LTV, TLTV, MI, Loan Procepector.

Imported CDM.xml files into EDS Testing tool and evaluated loans for GPC, Underwriting Eligibility.

Evaluated Loans for Data Quality, Collateral Eligibility, Loan Data Eligibility.

Exported request and response xml files from backend. Verified row id and displayed row id message in Backend and captured Screenshots results.

After completion of SIT testing Provided Summary of the test results and RTM to the project team to review.

In Regression testing exported all responses from production data base system and SIT environment and compare both response files by using beyong comparison tool.

Project: BDMS-EDS Integration

BDMS (Business Decision Modeling System) is web based application that has been developed by Sapiens. BDMS-EDS integration project has two components like AutoBot and Lords. AutoBat is automating the current manual batch process.

Lords is local referential data service. It is Configuring Master Data Base code, Configuring Lords production messages will process CRT,RMT,MT,MMT and posting flush into the database by using Soap UI tool.

In this project worked for Lord Application. Attended scrum Meetings and picked userstories.

Verified user stories and planned test cases for that userstories and Created test cases.

Imported RMT,CRT,MT,MMT records into DB Tables by sending request by using Soup UI Tool and validate data.

Imported, run the test cases and posted Defects by using HP ALM.

Documented Result summary, RTM and submitted to project team.

Environment:

Java, Java Script, XML, Quick Test Professional, Quality Center, Doors, Rapid SQL, UNIX, MS Office 2010, Beyond compare, Soup UI, Altova XML Spy, Note ++

Cascades Technologies, Inc., VA

Title: QA Analyst (Mid-Level) Nov 2007 - Sep 2008

Human Subject Research Oversight Accountability Database (HSROAD)

HSROAD is a web based application for the Division of Microbiology and Infectious Diseases (DMID) of the National Institute of Allergy and Infectious Diseases (NIAID) maintaining a centralized data repository to capture and manage the data related to the management of clinical research involving human subjects. Covered activities related to the Awards process, including specific processes for contracts, grants, co-operative agreements, development and management of trial protocols, protocol investigator information, study design, IND submissions, and project management.

Clinical Agent Repository Inventory Management (CARIM)

CARIM is a web based application to effectively manage and control the inventory of the new investigational drugs. The web-based solution allowed DMID to automate and enforce its complex business processes of storing, shipping, receiving, and categorizing investigational new drugs within a secure environment.

DocuTrak Scan

The DocuTrak Center Scan Module is a desktop application used to upload scanned documents with meta-data for retrieval purposes through the HSROAD application. Once a document has passed through the DocuTrak Center Scan Module, and the index data for the document is entered, the document will be stored and accessible through the Human Subjects Research Oversight and Accountability Database (HSROAD).

DocuTrak Barcode & Tracking

The Barcode & Tracking Module is a desktop application is used for the generation of labels and barcodes to inventory and track the location of paper based documents related to DMID clinical trials.

Responsibilities:

Documented Functional, Business and User Interface Requirements based on the system for CMMI level 2 documentation.

Documented change requests based on client request.

Analyzed impact of the old system & documented changes in the system based on new tasks or change requests.

Involved in review meetings to review bugs, change requests or new tasks.

Prepared Functional, Integration and System Test Cases for each and every version.

Prepared Test Suite, Test Case Check list, Test Scenarios, Test Execution steps and Test Result.

Posted bugs in App Center and tracked bug status in App Center (a bug tracking tool).

Maintained Master Incidents List to track bugs and updated their status.

Attended all related walkthroughs, reviews and status meetings.

Responsible for Total Testing operations & Maintenance for every release.

Executed test cases and participated actively in functional, system, integration and regression testing.

Performed all levels of testing (QA, Pre-Production and Production) under tight schedules.

Performed testing scenarios like positive and negative testing.

Performed SQL queries to perform backend database testing and verified/modified user data. Also verified GUI front-end results to extract and manipulate data to satisfy test cases/requirements.

Re-produced errors quickly and accurately in the UI environment.

Identified and documented all issues and defects to ensure application software functionality.

Worked with other development team members to better understand system functionality in order to improve testing quality.

Worked closely with developers to identify problems and helped to fix bugs correctly.

Documented and traced the requirements and test cases in the Traceability Matrix by using OSRMT (Open Source Requirements Management Tool).

Involved in producing documents for CMMI Process and reviewed project documents for approval process.

Checked error logs on a daily basis and monitored e-mail alerts and batch jobs in the system.

Prepared O&M activities report after deployment and did validations and verification of the products.

Environment:

Cold fusion, SQL server 2005, .Net, PDF Compressor, OSRTM(Open Source Requirement Management Tool), APP Center(Bug Tracking Tool), MS Office 2007, Windows XP, Project Server.

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