Jovaughn M. Bruno

T: 702-***-**** E: adixg6@r.postjobfree.com W: linkedin.com/in/jovibruno

Human Resource Leader

Strategic and innovative business partner who translates vision into human resource initiatives that improve performance, profitability, growth, and employee engagement. Genuine motivator with natural ability to connect with individuals while maintaining corporate policies. Skilled HR advocate with proven new-hire onboarding experience and ability to design and administer training, employee relations, and compliance programs at all levels. Advanced proficiency with HR equipment and software.

Career Highlights

Genuine, professional working relationships between HR & staff resulted in a sharp decline in overall complaints.

Increased donations to United Way in 2013 by over $5,000 using innovative fundraising strategies.

Elected to the Boyd Gaming Diversity Committee in 2013.

Increased employee engagement with property events & fundraisers.

Promoted 6 times thus far in a 10-year period.

Education & Training

Association for Talent Development

Certificate in Instructional Design, 2020

Western Governors University

Bachelor of Business Administration, Human Resource Management, Currently Enrolled

University of Nevada Las Vegas

Professional in Human Resources

Senior Professional in Human Resources (PHR-SPHR) Training

Professional Experience

Learning & Development Manager

Oct 2019 to July 2020

Boyd Gaming Corporate

Las Vegas, NV

Promoted from prior position to design, develop, facilitate and supervise implementation of training programs with focus on customer service and new hire orientation for approximately 29,000 employees across 11 states.

Utilized an approachable training style to maximize retention of taught materials whilst aligning with company goals.

Developed a thorough orientation program that aligned with company’s culture, mission, and values to provide new hires a positive foundation of the organization.

Created ongoing training for new hires to incorporate the first 90 days of employment to ensure success within the company to retain top talent.

Developed testing, survey, and evaluation procedures for continuous improvement.

Developed and organized training manuals, multimedia visual aids, and other educational materials.

Professional Experience Cont.

Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, webinars, conferences, and workshops.

Analyzed training needs to develop new training programs or modify and improve existing programs for new hires.

Team Member Relations Manager

Dec 2005 to Oct 2019

Boyd Gaming - Main Street Station Casino & Vacations Hawaii

Las Vegas, NV

Responsible for the daily administration of various programs related to employee retention & overall job satisfaction.

Reviewed Policies and Procedures to ensure compliance with federal, state and local law and adhered to the Union’s Collective Bargaining Agreement (CBA). Maintained confidentiality through proper storage of sensitive employee data and conducted discreet investigations of complaints related to discrimination, sexual harassment, bullying and retaliation.

Effective strategies alleviated 90% of day-to-day task management from the Director and allowed an environment built on trust and genuine concern for the well-being of employees while maintaining corporate policies.

Polled team members periodically to identify areas of improvement and developed action plans to actively improve said areas. This increased overall employee engagement across the staff at Main Street Station.

Provided coaching to management on performance evaluations, employee interactions, conflict resolution, and more, leading to more harmonious relationship between employees and supervisors.

Spent notable time with employees as needed to promote an Open-Door Policy and provided HR-related advice regarding career paths, performance improvement strategies, individual conflict resolution, and more, resulting in decreased grievances across the board and improved job satisfaction.

Coordinated employee recognition programs to boost employee morale, resulting in stronger work ethics and increased productivity.

Well-versed in state and federal employment laws, including laws related to leave of absences such as Family and Medical Leave Act (FMLA), American Disability Act (ADA), Union Medical, bereavement, workers comp, and more.

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