CURRICULUM VITAE

MD.Humaiyun Kabir Majumder

Executive Housekeeper

Park Inn by Radisson

Jalmuda District, Al Derah Road, Jubail Industrial City- 35892

Kingdom of Saudi Arabia

Mobile 009***********

Skype:mohammed.majumder70, linkedin.com/in/mohammed-majumder-9b1b6135

Email:adix6d@r.postjobfree.com

www.parkinn.com

Career Objective: To further my career in the hospitality Industry my experience & education to contribute & achieve company’s goal.

-To enhance my professional skills in a dynamic & fast paced workplace.

-To solve problems in an effective &creative manner in a challenging position

Key proficiencies: Guest satisfaction, Guest Relations, Branded Program, Operational Management, Staff Training &Management, Staff Training & Development, Team Building & Leadership & Communication skills.

Academic Qualification:

(1991-1993) : Bachelor of Science awarded by National University of Bangladesh, Directorate in Second Division

(1994-1997) : Diploma in Tourism & Hospitality Management awarded by Eastern Mediterranean University ( Turkey ), Directorate in High Honor.

(29/01/2003-16/07/2003): Successfully Completed Hospitality Industry Financial Accounting awarded by Educational Institute of American Hotel & Lodging Association, USA.

(October 30, 2002 )Successfully Completed Hospitality Industry Managing Housekeeping Operations awarded by Educational Institute of American Hotel & Lodging Association, USA.

Training Program:

Following Training Completed trough Accor Academic:

-Handing Guest Complains

-Communication Essentials

-Look Professional & Take care of yourself

-Personal Organization & Time Management

-15 Minutes Satisfaction

-Sales Essential – everyone can sell

-Keys to Professional Service (Quality & Responsibility)

-FOCUS- The Corporate Auditing tool

-Business Essentials

-Ibis Sales Spirit

-Supervisor Toolkit 1 & 2

-Setting Policy & Procedure

Following subject completed through ACCOR HOTELSACADEMIE(online university)

Time Management (Planning& Prioritizing Your Time)

The Importance of Diversity & the changing workplace

Effective Team Communication,

Building your Influence as a Leader

Building Rapport in Customer Relationships

Principal of Accounting &Finance

Basic Presentation Skills (Planning a Presentation)

Business writing & Uses Business Grammar

Managing Your E-mail,

Problem Solving,

Improving Communication Cross-cultural Relationships

Using strategic thinking skills.

Developing the Team & its Culture

Motivating & Optimizing Performances& giving feedback.

Following Subject Completed through Radisson Academy:

1.Remote Working 2. Safety & Security General Awareness 3. Operation Manager

Job Summary:

Responsible for the daily shift operations of Housekeeping, & Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Description:(Former)

# Making staff duty schedule for housekeeping & laundry, hire & train all housekeeping personnel.

# Control all departmental costs including labor, guest room supplies & cleaning supplies.

# Insure services rendered the guests are of the highest standards.

# Maintaining accurate records on all housekeeping personnel & up to date payroll records.

# Maintaining accurate inventory records on guestrooms, cleaning supplies, equipment, linen & uniforms.

#Conducting monthly staff meetings to maintain good communication & high moral standards within the department.

# Making a schedule for deep cleaning & preventative maintenance programs to ensure appearance & life of all furniture, fixtures & equipment.

# Working with all others departments to meet their needs as it relates to housekeeping.

# Making yearly budgets for labor& operating expenses with relation to occupancy forecast.

#Daily inspecting all areas of housekeeping responsibility (this includes guest rooms, public areas, storage areas, uniform& linen areas) & ensure maintain the highest quality of standards.

# Working with all personnel in housekeeping to ensure the highest standards of sanitations, safety, comfort& aesthetics for the hotel guests according to company’s standards & policies.

# Working with the laundry department to maintain top quality work in all areas of hotel linens, staff uniform & guest laundry.

# Conducting performance evaluations in accordance with hotel policies & procedures.

# Maintains a lost & found log record book & is responsible for all lost & found items.

Work Experience:

Position

Company Name

Address

Period

Executive Housekeeper

Park inn by Radisson

Jubail Industrial City,Jalmuda dist.

Since December 18- 2019 Current Position

Executive Housekeeper

Ibis & Adagio Apart Hotel

Malik Road – Jeddah, Saudi Arabia

23 October-2018 to 22 October -2019

Executive Housekeeper

Frontel Hotel

Tahlia- Jeddah, Saudi Arabia

May 17- 2017 to15 October 2018

Executive Housekeeper

Ibis Hotel

Yanbu – Saudi Arabia

September- 2014 to May 15 -2017

Executive Housekeeper

Mawaddah Hotel

Medina Al Munawara, Saudi Arabia

October- 2004 to August – 2014

Assistant Executive Housekeeper

Sheraton Al Hartiya Hotel

Medina Al Munawara, Saudi Arabia

Jan-2004 to Sep- 2004

Executive Housekeeper

Mawaddah Hotel

Medina Al Munawara, Saudi Arabia

December – 1998 to December – 2003

Apprenticeship Receptionist

Palm Beach Hotel

GaziMagusa- North Cyprus

November -1995 to April – 1996

Apprenticeship Asst. Housekeeper

Champion Holiday Village

Antalya - Turkey

July – 1995 to September – 1995

Apprenticeship Minibar Attendant

Salamis Bay Hotel

Magusa – North Cyprus

November – 1994 to April – 1995

Computer skills: MS Word, Excel, FoxPro(Fundamental), Opera & Fidelio.

1. Reference:Asst. Prof. Dr.MehmetAltinay, Director, School of Tourism & Hospitality Management, Eastern Mediterranean University, GaziMagusa, Northern Cyprus, P.O.Bo95,

(Via- Mersin 10) Turkey . Tel:00-90-392-***-**** Fax:366-1584

2.Nasrat Raseem

General Manager

Ibis Yanbu Hotel, Saudi Arabia – email :adix6d@r.postjobfree.com, Mobile: 009***********

3. Mohammed DelwarHossen

Financial Controller

Ibis & Adagio Apart Hotel, Malik Road, Jeddah . Email: adix6d@r.postjobfree.com Mobile:009***********

4. Osama Bashneini

Human Resources Manager

Ibis & Adagio Apart Hotel, Malik Road, Jeddah. Email: adix6d@r.postjobfree.com Mobile: 009**-**-****-***

Other Information:

Date of birth : 12th December, 1970

Nationality : Bangladeshi

Religion : Islam

Marital Status : Married & have three children

Language Known : English (Advance) Bengali (Fluent), & Little Arabic

Passport Number : BF 0959593 Expiry date: 07 July 2020

Iqama Status : Transferable & valid until 01/03/2020

Contact Address : Park Inn by Radisson, Jubail Industrial City, Jalmuda District, Al Derah Road, K.S.A,

Cell phone: 009*********** Email: adix6d@r.postjobfree.com

Permanent Address: Village – Kashipur, Post office – Battali Bazar, Police Station – Nangalkot

District – Comilla, BANGLADESH. Mobile: 008************

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