Mitch Kushner

Spring Valley, NY ***** • adiwza@r.postjobfree.com 845-***-**** www.linkedin.com/in/mitch-kushner-b270211

COVER LETTER

CONFIDENTIAL: This transmission is confidential to the receiving firm and may not be shared without the express permission of the applicant.

To whom it may concern,

This letter is in reference to the COO position your company seeks to fill. With proven ability to optimize business operations and the growth and performance of a mid-sized company, please consider me as a strong candidate. I have been highly successful over my career over the last 20 years as the President & CEO of a Mortgage Company, and most recently over the last eight years as the COO of a major medical device/disposables manufacturer/importer. As COO I directed eight internal departments, an office in Suzhou China, and the management of six warehouses across the US, representing 143 employees:

Business Operations

Sales

Human Resources

IT/Ecommerce/Amazon

Customer Service

New Product Development/Creative/Art Department

Marketing

Regulatory/Quality Assurance

Six National Warehouses

China Office

Following are several selected accomplishments that showcase my value-add:

Fueled initial 4-year sales revenue increase of 27% with zero headcount increase and an overall 8-year revenue gain of 66% ($40MM increase)

Presided over a recent period of continued revenue and profit growth while transitioning the business to a truly national company with an operational presence in China

Oversaw product development team that met strict quality compliance standards for medical devices (21 CFR Part 820) and ISO 9001 2015 added over 100 new products to the catalog in numerous verticals

Deployed innovative technology solutions, including, web site/mobile apps, e-commerce, ERP, EDI, Cloud, Cyber Security, CRM, WMS, Data Base, Amazon, SQL, MySQL, MS SQL Server, MS Office: Excel, PowerPoint, Word, Outlook, Amazon DynamoDB and more which transformed operations, boosted productivity, and increased customer satisfaction

Initiated original corporate identity branding and corporate marketing initiatives that placed the company squarely onto the forefront of the industry

Led a total culture change from small firm mindset to corporate mentality and elevated the company’s maturity to a professional level

If your company desires an authentic leader with a passion for driving commercial revenue and profit margin growth, then let’s take the opportunity to connect and have a meaningful dialogue about a possible leadership role within your organization. Thank you for your professional consideration.

Mitch Kushner

Spring Valley, NY 10977

adiwza@r.postjobfree.com

845-***-****

www.linkedin.com/in/mitch-kushner-b270211

Core Competencies

Business Operations Development/Sales/Strategy Planning Team Leadership Corporate Culture Development Human Capital Management Branding/Marketing Strategic Planning Technology Integration Product Development Regulatory Compliance Technology Integration Supply Chain Operations Optimization Sourcing & Procurement Process Improvement Revenue Growth Finance Partnerships Human Resources Development Corporate Footprint Planning, SQL, MySQL, MS SQL Server, MS Office: Excel, PowerPoint, Word, Outlook, Amazon DynamoDB

Professional Experience

Dynarex Corporation, Orangeburg, NY Jul. 2011 – April 2020

Medical device and medical disposables product import manufacturer with national sales of $100M+.

CHIEF OPERATING OFFICER (COO)

Lead all aspects of daily business development and operations, carving out COO role and working in collaboration with CEO in areas of strategic planning, product development, manufacturing, sourcing, import, supply chain management, team building, quality, and compliance (FDA, ISO). Managed annual operating budget upwards of $18 million dollars.

– Expanded organization from ~74 to 143 employees across 15 departments, scaling business for exponential growth with minimal headcount additions going forward.

– Generated 40% increase in sales revenue and 12% increase in profit margins through productivity, waste reduction, and process improvement initiatives.

– Led acquisition and build out of operations and distribution sites in China and across the US.

• Leveraged technology to automate/streamline processes and to create cross-functional synergies.

– Led development of mobile app (iOS, Android) and web/e-commerce presence (Magento).

– Deployed Sage ERP platform to improve productivity and reduce inventory loss by 90%.

– Implemented EDI to automate flow of data and eliminate headcount for payroll administration.

– Built Amazon team and raised Amazon Seller Central sales by 20%.

–Led development for Cloud transformation.

–Generated 35% Amazon sales growth through the Development of product Database engine.

–Initiated transformation to CRM software and its implementation.

–Initiated WMS software implementation.

Transformed market identity with corporate branding, mission statement, marketing initiatives

–Negotiated and closed strategic marketing partnership with New York Yankees.

–Cross customer marketing initiatives

– Charity awards marketing program

• Orchestrated programs for FDA medical device quality standards compliance (21 CFR Part 820)

– ISO and FDA audit and recall compliance

– SOP creation, compliance, and internal audit

– Quality Control complacence

• Transformed corporate culture and organizational infrastructure through the enhancement of the Human Resources department utilizing leadership training/coaching, and recruitment of elite talent to replace underperformers; implementing synergetic processes across multiple company disciplines, functions, and departments and raising service excellence, formalizing processes and elevating overall performance and maturity of the organization.

Experience Continued

Lyncrest Funding, Inc., Suffern, NY 1999 – 2011

Boutique mortgage brokerage firm with branch operations spanning 3 states.

PRESIDENT & CHIEF EXECUTIVE OFFICER (CEO)

Directed 30+-person team in all facets of day-to-day operations, including sales, business development, marketing, finance, accounting, corporate administration, origination, loan production, and underwriting. Recruited, trained, and led team of Branch Managers in multi-state operations. Built and maintained relationships with third-party vendors and partners. Oversaw governance, legal/licensing, audit, and regulatory compliance programs.

• Propelled multimillion-dollar revenue growth and led operational programs to sustain sales and customer satisfaction levels.

• Forged strategic partnerships that expanded client acquisition channels and business capabilities.

• Designed and instituted comprehensive new hire training program covering all operational areas.

First Financial Equities, Inc., Englewood, NJ 1996 – 1999

Provider of personal mortgage and loan origination services.

MANAGER SENIOR LOAN OFFICER

Brought in as Loan Officer and promoted to Senior Loan Officer and Manager for all mortgage loan operations within one year. Oversaw operations, process management, documentation, sales pipeline development, production, support, and customer service delivery.

• Captured 25% revenue increase via personal and team sales production growth.

• Recruited, trained, and mentored loan officers, operations, and support staff.

• Drove compliance with federal lending standards and partner mortgage lending guidelines.

Education & Credentials

Bachelor’s Degree

Ner Israel College, Baltimore, MD

Major: Law, Minor: Jurisprudence GPA 3.9

Business & Organizational Leadership Training

Dr. Roland Moses, Business Coach, Former Professor of Business Psychology, Columbia University

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