Sales Customer Care

Uyo Mercy Uduak

**b,Balogun Street Shomolu Onikpan, Lagos.

081********. 081********. ***.*****@*****.***

Personal Statement

A focused resourceful and result driven individual with an excellent eye for customer success,service and strategy.

Key Skills

Excellent communication skills,both written and verbal.

Proficient in Microsoft office: Word, Excel and Powerpoint.

Excellent branding and merchandising skills.

Effective in Training, research and customer service.

Seceterial and admininstrative duties.

Beauty Consultation.

Team growth Strategies.

Employment History

Business Development Manager

Montaigne AH Limied

Victoria Island,Lagos

(Dec 2015- till Date)

Achievements and Responsibilities

Presenting professional and friendly first impression of the firm to all clients.

Beauty consultation on the usage of skin care products

Ensuring total customer satisfaction by providing them with the right products suitable for them and getting feedbacks from customers.

Training of new staffs on the various brands.

Deveopment of sales strategies in meeting daily and monthly sales target.

Proper branding, merchandising and stock rotation of products.

Administrative Sales Supervisor

Min Service Limited

Victoria Island, Lagos

(April 2014-Nov 2015)

Achievements and Responsibilities

Supervise all cashiers to ensure accurate stock and cash reconciliation.

Making correct requisition of stock and ensuring proper merchandising .

Train all team members on proper customer care provision

Strateging on policies to improve daily and monthly sales.

Administrative Assitant

Mostelle 360 Limited

Victoria Island,Lagos

(Oct 2013-April 2014)

Achievements and Responsiblities

Attending to clients and visitors enquires and providing information to staffs

Filling and retrieving corporate documents,report and record

Ordering supplies and analyzing incoming documents

Receptionist

Jade and Stone Solicitors

Lekki,Lagos.

(Nov 2013-Sept 2013)

Achievements and Responsiblities

Attending to incoming clients and visitors enquirs and providing information to staffs

Updating and filling records of old and new customers or safe keeping

Proper dispatch of documents to appropriate organisation or client.

Class Teacher/Adhoc Staff of Inec

National Youth Service Corps(NYSC)

Girls secondary School Suru,Kebbi State

(Mar 2010-Mar 2011)

Achievements and Responsiblities

Presiding officer in charge of polling unit during national election in Kebbi state

Helped to increase academic performance of students at junior secondary level.

Education

University of Calabar,Cross Rivers State

(April 2004-May 2009)

B.Sc Biochemistry, Second class.

Holy Child College, Ikoyi, Lagos State.

(Sept 1996-June 2002)

West African Senior Secondary School Certificate(WAEC)

Trainings and Certificates

Murad product knowledge Training certificate

Certificate on puig brands conducted by Ella Afrique

Training certificate on Revlon make up by Africasie/Distrimaraq Outre-Mer Monaco.

Referees

Available on request.

Contact this candidate