Customer Care Assistant
Resume:
Profile of Sihle Nyalungu (B.Com Law)
I am a third year student studying my Bachelor of Commerce in Law degree at Pearson Institute of Higher Education. My majors include Private Law, Mercantile Law Business management as well as Human Resource Management. The aforementioned institute fostered and nurtured my keen knowledge in both law and human resource management.
Studying law has complemented my enthusiastic and driven character tremendously. Each subject has brought out a greater interest in law and the overall concept of justice and equality. The fact that I am extroverted and enjoy working with people has also contributed to the interest that I have grown in human resource management. My problem solving skills as well as my creative attributes have been enhanced by the study of law. I have found a sincere craving to learn a great deal more on the topic of law as well as its application in not only the commercial world but also in the private spectrum.
I consider myself an energetic, well-rounded individual who is able to thrive under pressure and meet demands. My social qualities include a witty sense of humour and excellent leadership capabilities as well as communication skills.
Cell: 062-***-****
Email: adiwl7@r.postjobfree.com
CURRICULUM VITAE
Miss. Sihle Treasure Precious Nyalungu
19 Gloucester Street, Kensington 2094
Tel: 011-***-**** Cell: 062-***-**** adiwl7@r.postjobfree.com
CAREER OBJECTIVE
My objective is to secure a position that will challenge me and enhance my professional skills in a dynamic and stable workplace. A position that will offer an opportunity for growth and development as well as reflect my skills and personal attributes which include perseverance and diligence. Furthermore I would like to use my knowledge and education to assist the company in not only achieving but surpassing its goals.
PERSONAL DETAILS
Full Name and Surname: Sihle Treasure Precious Nyalungu
Gender: Female
Race: Black
ID Number: 990**********
Nationality: South African
Language Proficiency: English: (speak, read, and write)
Zulu: (speak, read, write)
Afrikaans: (Speak, read, write)
Sesotho: (Speak, read)
EDUCATION
PRIMARY
Institution: Leicester Road School
SECONDARY
Institution: Jeppe High School for Girls (2013- 2017)
Subjects: English (Home language), Afrikaans (First Additional
Language), Mathematics, Life Orientations, Life Science,
Geography, Physical Science.
TERTIARY
Institution: Pearson Institute of Higher Education
Degree: B.Com Law 3rd Year
OTHER TRAINING AND QUALIFICATIONS
Institution: Skills Excel Training Institute
Skills Acquired: Telephone Skills
Customer Care skills
Telesales scripting
Communication skills
COMMUNITY ENGAGEMENT/ EXTRA-CURRICULAR ACTIVITIES
Member of Pearson Institute Bedfordview Debate Team in 2018
Participated in Roads park clean up in 2018
Completed 40 hours of community service in 2017 at Arbor Village
Completed 28 hours of community service in 2017 at Kensington Pre-primary School
Part of volleyball Jeppe High School for Girls team from 2013-2016
Media centre assistant from 2013-2016
Jeppe Tour de Maths member in 2015
Part of Public Speaking A-Team from 2015-2016
Entered National Life Science Olympiad in 2013, 2014 and 2015
Entered National Afrikaans Olympiad in 2013, 2014, 2015 and 2016
MAJOR ACHIEVEMENTS
Awarded the Highest Academic Aggregate award in 2013
Awarded media centre half colours in 2015
Awarded academic half colours in 2016
Awarded certificate of academic merit in 2014, 2015 and 2016
Awarded Top Ten award from 2013-2015
Passed matric with 3 distinctions in 2018
Completed Cornell National Debate Camp in June 2018
Group Winner of Moot Court 2019
Work Experience
Penguin Tutoring Co June 2018- Present
Skillup Tutors August 2018- December 2018
Waitress at Mochachos Bedfordview November 2018
References
Masiwa from Penguin Tutoring Co adiwl7@r.postjobfree.com
Mbulelo Mthembu (IT Lecturer) 072-***-****
Palesa Molise (Economics Lecturer) 083-***-****
Julia Ross (Insolvency, Labour Law Lecturer) 071-***-****
Lutendo Ramovha (Law Lecturer) 081-***-****
Skills Excel Training Institute 011-***-****
Contact this candidate