Customer Care Sales
Resume:
ABOUT ME
Determined, customer focused
professional with strong work ethic.
Highly energe c individual with
excep onal communica on and
administra on skills.
LINKS
LinkedIn:
h p://www.linkedin.com/in/lize em
uller-adminexpert
LinkedIn:
DRIVING LICENSE
Driving license category
Code B
WORK EXPERIENCE
Modderfontein
Apr 2014 - Mar 2020
• Responsible for quo ng and cos ngs, handling queries and follow- up. Order capturing. Cos ng and quo ng on repairs received.
• Assist outside reps with queries, orders and follow ups.
• Placing orders on overseas suppliers, expedi ng orders, shipping from overseas.
• Created an Excel spreadsheet with order details, including status of order, customer name, and shipping details which included arrival dates.
• Daily report on quotes done the previous day with expecta on of an order, for month end repor ng.
• Answering main line for the division and direc ng calls to relevant person.
• Handling queries & complaints from customers.
• Assist with reducing debtors’ days.
Steelpoort
Sep 2013 - Mar 2014
• Quo ng, cos ng sheets & order processing.
• Coordinate warehouse transfers from head office for orders.
• Arrange with couriers for deliveries from head office and other suppliers.
• Recep on, managing front office including the tea lady and buying groceries for the branch.
• Customer care.
Steelpoort
Sep 2011 - Aug 2014
• Quo ng on RFQ’s received, with cos ng sheets, u lizing 3 quote system. General mining supplies.
• Front desk management. Responsible for buying groceries for branch. In charge of cleaning lady.
• Dealing with couriers.
• Visi ng Tubatse Chrome to enhance sales.
• Customer care.
• Self-management and office management.
• Sales person of the year 2010.
Steelpoort
Feb 2009 - Feb 2011 • Quo ng against RFQ’s received, u lizing 3 quote system. Tender quo ng and cos ng.
• Management of en re office.
• Sta onary/office supplies control.
• In charge of driver and tea lady.
• Customer care.
BRUBIN PUMPS (A
DIVISION OF TORRE
INDUSTRIES)
Internal Sales/Logis cs
LETABA PUMPS (A
DIVISION OF TORRE
INDUSTRIES)
Internal Sales
HYTEC GROUP Branch Administrator
PUMPCO ENGINEERING Branch Administrator
LIZETTE
MULLER
INTERNAL SALES/SALES ADMINISTRATIR
Birchleigh, Kempton Park, 1619, South
Africa
adiwjt@r.postjobfree.com
• Self-management.
Steelpoort
Mar 2005 - Jun 2007
• All on-boarding and termina on documenta on of guards.
• Weekly summary of Occurrence Book for opera ons mee ng.
• Incident reports daily.
• Roster scheduling.
• Weekly summary of Occurrence book for head office and safety manager of the mine.
Kempton Park
Feb 1997 - Feb 1999
Receiving of cargo for export to Portugal and Zimbabwe.
• Export and import of animals, repatria on of bodies, fresh ostrich meat and flowers.
•Loading pallets. Doing loading documents for flight master with weights and dimensions of pallets.
• Special flights for the UN.
• Working shi s.
EDUCATION
Benoni
1982
Afrikaans
English
Accountancy
Economics
Business Economics
Communica on
Office Prac ce
Kempton Park
2020
Online learning
CHUBB GUARDING
(MODIKWA MINE)
Opera ons Administrator
AERO GROUND
SERVICES
Administrator
TECHNICAL COLLEGE High school diploma
ALISON ONLINE
LEARNING
Diploma Supply Chain Management
SKILLS
EXPERT TIME MANAGEMENT SKILLS
CLIENT RELATIONS BILINGUAL IN AFRIKAANS/ENGLISH
COMMUNICATION LEADERSHIP
ADAPTABILITY TEAMWORK
PROBLEM SOLVING
HOBBIES
BELLY DANCING, WATCHING DOCUMENTARIES ABOUT ABANDONED ENGINEERING. COURSES
May 2020 - Jun 2020
Jun 2020 - Jun 2020
ALISON ONLINE LEARNING Introduc on to ISO 9001:2015 NOSA HSE Covid 19 Workplace Implementa on
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