Store Manager Front Office
Resume:
LAURETTA KAY BUSH
BAYTOWN, TEXAS 77521
Contact: 832-***-****
Email: adiwjm@r.postjobfree.com
Objective: Candidate with extensive knowledge about medical terms and a pleasing personality, seeks to work as a front desk medical receptionist for a leading health care organization. To obtain a position where I can maximize my organizational skills in a challenging environment, thus achieving a high degree of work efficiency.
Summary of Qualifications
Answered, screened and directed inbound phone calls.
Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.
Took verbal and written messages and transmitted them to exact person/destination.
Received and sorted email and electronic deliveries.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Interacted well with the public.
Performed basic customer service functions.
Maintained a neat, tidy and pleasant appearance of the reception area.
WORK HISTORY
Receptionist\Secretary
Mount Corinth Baptist Church – Baytown, Texas
October 2014 – Present
Monitored and reviewed all the voice mail messages and forwarded it accordingly. Scheduled the meetings for the new clients. Administered the filing of the document on an everyday basis. Managed the mailing of letters by putting the correct postage stamp and labeling the envelopes. Streamlined all the outgoing mail to the mail box. Assisted the staff in making the necessary phone calls to the staff.
Front Office Medical Receptionist
Lifestyle Lift – Houston, Texas
August 2011 -March 2015
Responsible for welcoming patients and checking in patients for appointments. Handle incoming calls and respond to queries in a warm and professional manner. Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system. Communicate with bookkeeping staff to gather information on current patient's accounts. Responsible for collecting payments from patients by following insurance guidelines. Perform tasks of receiving and distributing mails and faxes on a daily basis. Ability to handle several situations at once with confidence. Knowledge of MS office and the operation of standard office equipment.
Assistant Store Manager
City Trends – Houston, Texas
December 2008 -August 2011
Responsible for helping in merchandising. Direct and delegate tasks to employees. Train employees on safety, security, personal hygiene, and customer service. Prepare daily sales report and take stock. Draft and manage budget in procuring items for the store. Check items displayed on shelves for proper coding. Make the display attractive to impress customers. Assist managers in drafting of purchase order and price negotiation with suppliers. Submit invoices and other documents to the accounts department for processing.
EDUCATION
Crosby High school
Crosby, Texas 1998
High school Diploma
National American University
Houston, Texas 2016
Associates Applied Science in Business Administration
References Upon Request
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