HR Assistant
Resume:
Brooklyn, NY, ***** 347-***-**** adiwje@r.postjobfree.com
Keianna Green
Brooklyn, NY, 11236
adiwje@r.postjobfree.com
EDUCATION
BROOKLYN COLLEGE Brooklyn, NY
Bachelor of Arts (B.A.) Communication (Jun 2019)
PROFESSIONAL EXPERIENCE
Capsule New York, NY
Pharmacy Technician Dec 2019 - Jun 2020
• Overseen activities directly related to supplying medication and providing services to 20 customers a day.
• Processed and received prescriptions to verify, fill requests, and/or prepack bulk medicines.
• Maintain proper storage and security conditions for over 1,000 types of Narcotics and controlled drugs.
• Solving problems and make decisions under pressure to evaluate the best solution for customer
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
• Determine staff requirements, interviews, and teach procedures to staff.
• Greet visitors and determine whether they should be given access to specific individuals.
• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow and reporting procedures.
Abingdon Square Veterinary Clinic New York, NY
Client Service Coordinator / Technician Assistant Jul 2018 - Oct 2019
• Trained several employees on company's policies and standards, medical terminologies and the use of medical equipment's.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Utilized veterinary software to schedule appointments, staff meetings and numerous data entries
• Handled office task such as billing customers, maintaining inventories, generating reports and presentations.
• Educated clients on animal health care, nutrition facts, and prioritize pet parent's needs.
• Collaborated with internal colleagues to brainstorm events to raise awareness of animal welfare.
• Analyzed an average 4 pages of animal laboratory blood work to interpret diagnosis. Hilton Grand Vacations New York, NY
Marketing Executive Mar 2017 - Jun 2018
• Sold over 100 promotional vacation packages to hotel guest and merchants.
• Greeted over 300 guests on a daily basis and actively reach out to Hilton Honors Reward members to sell company timeshare.
• Booked over 25 qualified vacation ownership sales presentation for prospective Hilton Grand Vacation owners, club members and qualified guest on a daily basis.
• Developed relationships with club members, hotel guest and Hilton Vacation Grand owners.
• Coach client representatives in effective communication with the public or with employees. CREDENTIALS AND LICENSES
• Associate Professional in Human Resources (In progress) HRCI (Aphr)
Expected date of completion: March 2021
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