Human Resources - Labor Relations

John Montgomery Miller

SPHR/SHRM-SCP

**** ****** ***** *****, *******, FL, 32822 ● Phone: 603-***-**** ● E-Mail: ****.**@*******.*** Summary

Experienced Senior Human Resources professional with comprehensive expertise in employee and labor relations

*SECRET Clearance*

Experience

Sr Human Resources Partner Amazon Air – Lakeland, FL 7/20-Present

• Lead, develop & inspire a team of Human Resources professionals to include HRPs and HRA’s

• Investigate all claims within facility and make appropriate recommendations to include corrective action or termination

• Develop/lead the employee relations initiatives for facility (to include engagement procedures, performance management and diversity & inclusion programs)

• Ensure that all company policies are fully supported by all members Employee/Labor Relations Specialist IKEA – South Region 10/19-7/20

• Ensure all global policies and standards are fully supported by all locations within South Region

• Establish and foster ongoing open dialogue with all team members, their associations, and other organizations, contributing to successful negotiations with labor unions

• Investigate EEOC claims and make appropriate recommendations to leadership

• Investigate and prepare recommendations regarding confidential and complex coworker and labor relations issues Labor Relations Specialist & HRBP (contract assignment) CAE-USA East Coast 1/1 – 7/19

• Assist in developing positive working relationships with Unions and Employers

• Negotiate multiple collective bargaining agreements on behalf of the company

• Investigate and prepare recommendations regarding sensitive employee relations matters

• Utilize HR systems such as WorkDay, ADP Payforce & iCIMS

• Investigate claims of harassment, discrimination and EEOC claims

• Work directly with Program Managers regarding their applicable CBA’s (administer proactive Labor Relations and training to new managers)

Regional Labor & HR Director STA, Inc Charleston, SC 5/09-12/17

• Labor Relations lead for over 14,000 employees throughout the U.S.

• Coordinated and conducted union/management labor negotiations and served as chief negotiator with selected bargaining units

• Research and prepare recommendations regarding grievances arising from labor agreements

• Developed preemptive union campaign process (Q&A sessions regarding unionization, small group meetings and feedback sessions, ride-alongs, brown bag lunches & workplace culture surveys)

• Manage Pre-emptive campaign process for multiple union campaigns resulting in several union-free transportation terminals

• Implement multiple labor relations vulnerability assessments for transportation terminals throughout the U.S.

• Neutralized multiple terminals resulting in three decertification’s within three years (2014, 2015 & 2016)

• Implemented/Managed “Ride-Along” program that resulted in increased positive employee feedback

• Created 360 feedback program that resulted in increased employee engagement and decreased employee turnover

• Transformed reactive employer responses into proactive effective employee relations programs that were measurable 2

• Provide guidance for all field managers regarding potential union campaigns, disciplinary actions and terminations

• Investigate and prepare recommendations regarding confidential and complex HR and labor relations issues

• Prepare employee relations resolutions, memoranda of understanding and side letters with unions, and related documents

• Advise and assisted in the resolution of employee grievances and disciplinary action through the formal arbitration level

• Conduct cost benefit analysis and proposal evaluations

• Create all job descriptions and performance evaluations for exempt/non-exempt level team members

• Team leader for implementation of iCIMS rollout and diversity initiative Regional HR Manager- Northeast First Student, Inc/First Group Boston, MA 8/08 – 4/09

• Investigate and prepare recommendations regarding confidential and complex HR and labor relations issues

• Investigate all claims of discrimination, harassment and EEOC claims

• Research and prepare recommendations regarding grievances arising for labor disputes

• Serve as first and/or second chair in labor negotiations throughout New England Region

• Settled multiple grievances and pending arbitrations on favorable terms for both employees/employers

• Support all field managers regarding disciplinary actions such as corrective actions and/or terminations Education

University of Phoenix, Livonia, MI

B.S.B.A. Business Administrations and Human Resources Certification

SPHR – Senior Professional in Human Resources - 2010 SHRM-SCP – Senior Certified Professional - 2016

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