Highlights
Media Relations Journalist Promotions Coordinator
Public Speaker Manager Interpersonal Skills
Extensive EEO Training Facilitate Diversity and Inclusion Dialogues Experience
MARKETING DIRECTOR/COMMUNITY LIAISON, COUNTRYSIDE HEALTHCARE; SIOUX CITY, IA — 03/2020 - PRESENT
• Facilitate the conversion of referrals to admissions through the completion of the intake process and the use of effective communication, technology, and customer service.
• Interact with patients, families, referral sources and program staff to enable a multidisciplinary start of care for patients.
• Processing new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
• Calling patients and families to offer a same day appointment to ensure a timely admission.
• Create community outreach projects to help market the facility and attend community- based events
• Ensure the website and social media pages are updated with current facility information and photos
• Market for the independent living facility and maintain the marketing budget DIRECTOR OF LIFE ENRICHMENT, REGENCY SQUARE SENIOR LIVING; SOUTH SIOUX CITY, NE — 04/2018-03/2020
• Created activities that helped improve resident quality of life
• Put on monthly events to involve the community and organized a monthly calendar of events for residents while maintaining a monthly budget
• Completed assessments and attended family care conferences ACTIVITIES/MARKETING DIRECTOR, CASA DE PAZ; SLOAN, IA — 09/2016-04/2018
• Provided entertainment and designed programs to encourage socialization among residents and improve daily living skills and quality of life
• Put on monthly events to involve the community while maintaining the activities department budget
• Acted as the Public Relations Representative for Casa De Paz Nissan Brown
712-***-**** **********@*****.*** 4820 4th Ave. Apt 206 Sioux City, IA 51106 PROMOTIONS COORDINATOR, WINNEVEGAS CASINO RESORT; SLOAN, IA — 09/2015-09/2016
• Worked with management to identify trends to develop PR strategies
• Created goals for the marketing team to build a better brand
• Teamed up with production, graphic design and web-design personnel to coordinate for events and completion of marketing goals
• Expanded company recognition in the press to help increase revenue
• Managed social media websites and webpage
• Hosted new games and entertainment on the casino floor Education
NW Missouri State University - Master’s In Business Administration with a Minor in Human Relations, Anticipated Graduation Fall 2021
St. Cloud State University — Bachelor’s Degree in Broadcast Journalism, 2013 References
Rod Ketchens, Personal Reference: 712-***-****
Jasmine Goodman, Personal Reference: 404-***-**** Corron Baskin, Personal Reference: 320-***-****
Travis Morgan, Supervisor from WinneVegas: 712-***-**** Katie Tschida, Supervisor from Countryside: 651-***-**** Sarah Te Slaa, Co-Worker from KTIV (2013-2015): 712-***-****