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Executive Assistant Employee Relations

Acton, MA
December 23, 2020

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Debbie Walz

(C) 978-***-**** Acton, MA 01720


Highly motivated and dedicated administrative professional with 15+ years of successfully supporting Development, Marketing and Sales functions. Extensive experience coordinating and planning events and supporting daily operational functions. Strong interpersonal and organizational skills with a keen ability to multi-task a variety of challenges and responsibilities.


Office Management

Data Tracking and analysis

Employee Recruitment Tracking

Vendor Management

Human Resource Administration

Event Planning

Headcount & Financial Forecasting

Purchasing Software: Ariba and Coupa

MS Office: Word, Excel, PowerPoint, Outlook, SharePoint, OneDrive, Lotus Notes, Concur

Video Meeting Tools: Zoom, Webex & Teams

Project Management


Acoustic (IBM Divestiture), Burlington, MA, April 2020-September 2020

Business Operations Administrator

Administered aid in IBM divestiture by setting up new purchasing procedures, coordinated logistics for office relocation, tracked all headcount requests, approvals and open requisitions.

Maintain employee census and recruitment tracking of 1,000 employees for senior leadership executives.

Completed monthly operational reports including attrition, forecast and location data.

Set up and trained employees on Coupa purchasing software.

Purchasing Rep for services exceeding $1Mil dollars including H.R. (recruiting agencies, benefit vendors), Marketing (ad agencies, services), Software vendors, Real Estate vendors, contractors and consultants.

IBM, Littleton, MA, July 2015–March 2020

Business Operations Administrator

Reconciled monthly employee headcount consisting of 2800 employees from Cognos Human Resources Information Warehouse (HRIW report) using Excel and PowerPoint charts.

Forecasted budget to backfill or request new hires for commerce development organization, maintained under 1% margin of error.

Analyzed data of up to 2800 employees to produce annual and monthly reports of headcount forecast, attrition, recruitment tracking and Ad hoc reporting for executive & management teams using compare software such as VLOOKUP and Matches in Excel.

Conducted budget tracking of employee headcount, open requisitions, year long learning education expenses, and employee site events through BOAH Database platform.

Organized and ran executive level meetings including WW All Hands, Monthly Operating Reports and large briefings.

Organized & facilitated Watson Commerce events, TED talks and local site activities.

Received capital request forms, quotes and approvals to process and track purchase orders, averaged 6 per month.

IBM, Littleton, MA Executive Assistant, July 2002-July 2015

Implemented comprehensive administrative support and managed calendars for at least 12 executive staff members within Software Development, Human Resources and Sales teams.

Onboarded new hires and conducted exit interviews, prepared expense reports, coordinated travel, developed monthly & quarterly reports and managed distribution lists during tenure in this position.

End to end event Planning for over 25 IBM HR Training, Sales & Marketing events. Tasks included registration, coordination of staff and volunteers, interacting with outside vendors and on-site facilities staff, creation & tracking of POs and expenses, conference room reservations, managing budgets, food order requests, badges and coordinating agendas and presentation materials.

Assembled printing materials, answered questions and conducted tours for an average of 30 guests at a time as briefing specialist for Executive Briefing Center.

Morpace Pharma Group, LTD, Concord, MA, March 2000-April 2002

Human Resources Administrator/Office Manager

Collaborated with 55 staff members to implement recruiting, employee relations and processing of new hires, 40% were on visas.

Liaised with lawyers and management to process H1B visas and process immigration paperwork.

Administered and researched company group benefit programs and 401k plans.

Created and maintained all employee files into a central database, improving resolution time by 50%.

Entered payroll bi-weekly into ADP and created reports in Excel to streamline employee information for accounting and senior management.

Composed weekly and monthly financial reports, processed bills and employee reimbursements, processed an average of 50 a month.

Randstad North America, Peabody, MA, February 1998-March 2000

Recruiting Associate

Screened 75-100 applicants at recruiting events for 21 branch offices, capturing 25% as future applicants.

Constructed weekly and monthly budget reports, accruals and performed general administrative tasks.

Produced direct mail pieces, job postings and flyers to be sent to potential job candidates, 12,000 mailings per month.


Southern Vermont College, Bennington VT, Bachelor of Applied Science, Criminal Justice

Bentley University, Waltham MA, Course Work: Intro to HR Functions, Overview of Employee Benefits

LinkedIn Online Courses: (Learning & Custom Reports), Tableau Essential Training (2020.1)

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