KYM ANGELO PAUL LIMGENCO, CSSWB

Pajo, Lapu-lapu City, Cebu

Mobile No. 090******** / 093********

Email : adiw3i@r.postjobfree.com

Quality-oriented professional who has developed a skill set directly relevant to General Management, including business development, productivity improvement and team building. Consistently demonstrated management, communication, and teamwork abilities in every aspect of my manager role

Career Highlights

HawodTech Solutions/Fortuna BMC – Sales Coordinator Industry : Business Management and Staffing Solutions

• Handled entire sales department of HawodTech and Fortuna BMC

• Tasked to create and streamline the sales process

• Create and maintain B2B client relations

Marilou Resort and Panglao Kartways – Operations Manager Industry : Hospitality/Customer Service

• Created online CRM to manage resort bookings

• Created and established effective process flow for all departments increasing productivity and customer

satisfaction

Enterprise Car Lease Philippines, Inc. – Area Operations Manager Industry : Transportation/Customer Service

• Aside from Shangri-la Mactan, added Crimson Resort, Bluewater Maribago as hotel/resort clients

• Added Nokia, United Health Group, Concentrix, The Results Company to corporate client list

• Spearheaded transport services for ASEAN Summit, and two international Pharma convention

PRIMARY SKILLS

Excellent motivator

Amazing interpersonal skills

Proactive team manager

Proficient in oral and written

English communications

Extensive operations, admin,

and marketing experience

Outstanding solutions

provider

SKILLS

Proficient in Google Suits,

MS Office365, Asana, and

Salesforce

Skilled in Adobe Photoshop

English Proficiency Trainer

Customer Relationship

Management

ValueLabs (Philippines), Inc. – Lead Admin

Industry : Business Process Outsourcing

• Responsible for the PEZA accreditation of the company

• Certified Safety Officer 1

• Headed the team of department heads responsible for securing the company’s ISO 27001:2013 and ISO 9001:2015 certification

Kartzone International, Inc. – General Operations Manager Industry : Leisure & Entertainment/Hospitality/Customer Service

• Handled all departments (Operations, Sales, Marketing, Admin, Human Resources and Finance)

• Conceptualized and drew up lesson plan for Level 1 & 2 Karting program

• Level 1 and Level 2 Karting instructor

• Maintained an FIA-approved racing circuit

• Planned and managed the following events/activities:

• 4-Leg Autocross Series

• 8-Leg Club Karting Series

• Annual Endurance Race

• Company Team Building Activities

• Annual Awards Night

• Progressively increased annual sales by 10-20%

MsSally Philippines Inc. – IT Manager and Training Supervisor Industry : Business Process Outsourcing

• Handled the administration and maintenance of MsSally's infrastructure

• Conducted systems training for all new hire employees

• Performed QA tasks to maintain strict standards in call handling and English proficiency

• Conducted English training workshops for MsSally’s partner franchise Kintanar Group of Companies – Operations and Sales Manager

• Increased the client base of the different companies of KGC by 15-20%.

• Re-evaluated existing client contracts to determine which ones were still profitable and which ones required renegotiation of rates.

Education

BS Mathematics, major in Computer Science

University of the Philippines Cebu College

Cebu City, Philippines

Training and Seminars Attended

• Lean Six Sigma White Belt

• Basic Occupational Safety and Health (BOSH) Seminar

• Employees Compensation Program (ECP) Seminar

• PEZA Orientation and Accreditation Seminar

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