Ronald A. Schwartz

**** ******* **. ***** *****, MO 63123 Cell phone: 314-***-**** Personal e-mail: adiw3g@r.postjobfree.com PERSONAL OBJECTIVE

To obtain a position that fully utilizes and further develops my skills and allows me to pursue a position of responsibility within a growing organization.

SPECIAL SKILLS

Articulate and strong communicator able to interact with individuals on multiple levels

Able to self-manage and self-motivate

Project Management

Contract interpretation

Knowledge of cable size, gauge, count, and colors of direction. WORK EXPERIENCE

Network Technician AT&T November 2015-March 2020

Provides user support by diagnosing network and device problems and implementing technical or procedural solutions.

Tested and evaluated hardware and software to determine efficiency, reliability, or compatibility with existing systems.

Prepared system activity and performance reports.

Assessed existing facilities' needs for new or modified telecommunications systems.

Instructed in use and installation of voice, video, and data communications systems.

Trained and developed new and underperforming technicians. This includes hands-on ride days with other technicians, job observations, providing verbal instruction, and training in a classroom setting.

Achieved and sustained the desired performance expectations set forth by leadership while providing Best in Class customer service.

Tasked with the safety and care of a company vehicle, Smart-Class test sets, company provided iDevices and laptops, proprietary information, hand tools, and inventory stock.

Ensures all installation work is done according to quality standards, always complying with proper safety standards/procedures and work practices according to OSHA;

Installs and rearranges inside wire for IPTV, VoIP and high speed internet/DSL services on the network.

Responsible for maintaining over 90 percent efficiency and productivity.

Maintain a professional manner while working to understand and meet customer’s needs.

Advanced knowledge of Coaxial, Copper, and Fiber circuits Project Manager Retail Technology Group March 2014 – January 2015

Responsible for project management, project planning, project execution, project resource management in a virtual, matrix managed environment including 3rd party resources; responsible for ensuring project controls are in place/ followed

Manage scope, issues and risks, escalating to leadership as appropriate; manage a tight change control process to ensure project scope is delivered as expected.

Liaison with project stakeholders including internal business partners on an ongoing basis to manage expectations surrounding project scope, deliverables, resources, schedule, and cost.

Estimate and outlook resources and participants needed to active project goals.

When required, negotiate with other department managers for the acquisition of required resources from within the company.

Delegate tasks and responsibilities to appropriate personnel; identify and resolve issues and conflicts within the project team; ensure team is committed and engaged for all phases.

Plan and schedule project timelines, deliverables, and milestones using appropriate tools; prioritize projects and activities in project objectives; plans, organizes, and directs concurrent software design and implementation projects.

Designs, configures, documents, and maintains network operating systems.

Ensure appropriate business and resources are engaged and committed during the project life cycle.

Provide remote teams direction for matrix teams. Account Coordinator I Mercy Regional Business Office August 2011 – March 2014

Responsible for effective and efficient business office functions including but not limited to collections, billing, cash posting, and credit resolutions

Responsible for training of staff members on departmental procedures, handling escalated accounts, and working on special projects and assignments.

Superior knowledge of revenue cycle procedures and processes.

Effectively, and efficiently, managed a high volume of patient accounts with superb accuracy. Patient Transporter Mercy Hospital-Saint Louis May 2003-August 2011

Prepare patients for transportation between nursing units and departments

Receive and report vital information pertinent to patient care

Communicate with patients and staff to ensure safety and quality care

Trained new staff on procedures and safety requirements

Assist with patient handling and lifting using appropriate patient safety equipment EDUCATION

Lindenwood University July 2012-September 2015

Major: Information Technology

Emphasis: Networking/ Cyber Security

AWARDS

AT&T

4 years Perfect Attendance Award

4 years Perfect Safety Record

Retail Technology Group

Completed 650 Panera Corporate stores Point-of-Sale system upgrades within 4 months of a 12 month completion timeframe.

REFERENCES

Professional References Available Upon Request

Contact this candidate