GOODWILL E. TAKPO

Harrisburg, PA Phone: 737-***-****. Email: adiw2u@r.postjobfree.com

Professional Summary

Program Support expert enriched with over five years program management and policy compliance including oversight of multi-million-dollar budgets and systems in the area of medical/dental patient care, health information management, infection control and medical logistics. Significant Health program management exposure obtained working in different environments with strong cultural awareness and sensitivity as well as very comfortable with diverse populations. Looking forward to a career in program management and administration in an organization that promotes continuous training and growth.

Microsoft Office Suite

Effective Communication/Writing Skills

Health information management

Ability to train, lead, and/or prioritize the work of others.

Skill in planning, organizing, developing, implementing and managing multiple health projects concurrently.

Agile, flexible and a great collaborator

Ability to work independently and respond to constructive criticism

Team player and Compliance Expert

Ability to interpret policies and procedures.

Ability to multi-task, handle stress and meet deadlines

Functional Skills

Professional Experience

Medical Readiness: Navy Reserve Support Activity – Austin Texas

Nov. 2019 – June 2020

Drilling reservist

Knowledge of AHLTA Electronic Health Record (EHR) system used by U.S. Department of Defense (DoD).

Provided sterile processing sand office support to medical/dental department that ensured mobilization readiness

Managed the units Periodic Health assessment program.

Program Administrator: Medical/Dental Patient care and Support Services

October 2017 – November 2019

USS Blue Ridge – Yokosuka, Japan

Provided supervision and patient support services for both medical and dental departments catering to over 1800 sailors and embarked staff.

Knowledge of AHLTA Electronic Health Record (EHR) system used by U.S. Department of Defense (DoD).

Used various modules of the Automated Medical System (SAMS) in the gathering and analysis of health data for continuous patient care and process improvement.

Managed confidential patient information and services while ensuring the adherence of the highest standard of discretion when handling caseloads concerning patients with zero discrepancies.

Provided sterile processing training for both medical and dental departments in accordance with navy medicine and the Occupational Safety and Health Administration (OSHA) guidelines.

Prepared and communicated reports to senior leadership regarding the status of projects.

Accurately updated daily patient logs, forms and records both manually and electronically.

Makes recommendations to management on new processes, tools and techniques, or development of new products and services.

Resolved complex and sensitive issues related to projects. Integrated, coordinated, and planned resources to achieve strategic goals.

Designed and delivered training materials to educate new users about programs.

Analyzed and provided reports to inform colleagues, providers and senior leadership on various patient needs based on patient treatment records.

Directed patient care activates resulting in over 95% readiness and positive feedbacks.

Coordinated the ordering, shipping, receiving and distribution of storage unit accounts to various departments with no discrepancies.

Program Supervisor: Patient Care and Safety

September 2014 - October 2017

Naval Branch Health Clinic – Portsmouth, NH

Managed and trained 10 personnel in the handling and distribution of various medical and dental supplies worth $2,500,000 with 100% accuracy whiles managing patients and their treatment preferences.

Managed sterile processing and infection control services for both medical and dental departments in line with Occupational Safety and Health Administrations and the Bureau for Medicine and Surgery’s guidelines with no discrepancies.

Led medical and dental supply staff in a team-based environment while ensuring patient satisfaction.

Collected, analyzed, and prepared monthly surveillance reports for audits and on-site monitoring visits by the Bureau of Medicine and Surgery (BUMED) and the office of the Surgeon General.

Managed medical/dental quality assurance activities and reported results and recommendations to department head for continuous improvement.

Conducted needs assessments and referred patients for care and services.

Conducted research and managed the purchase of medical and dental supplies to support patient care facilities.

Organized, supervised and trained a team of 10 personnel including two providers in health information management, infection control and safety practices in compliance with Bureau of Medicine & Surgery (BUMED) and Occupational Safety and Health Administration (OSHA) guidelines.

Education & Professional Certificates

Bachelor of Science, Public Health, Southern New Hampshire University – Oct. 2019

Hospital Corpsman Training, Military Training Command – Fort Sam Houston, Sept. 2014

Diploma in Management, Cape Coast Technical University, Cape Coast, Ghana, 2011

Awards

Navy and Marine Corps Achievement Medal – Gold Star (x2)

Military Outstanding Volunteer Service Medal

Navy good conduct medal

Honorable Discharge from Active Duty

Reference

Will be provided upon request.

Contact this candidate