Assistant Customer Service

KRISTINE NGUYEN

*** **** *******, ********* ** **089 · (408) 206 – 3995

*************@*****.*** · https://www.linkedin.com/in/kristine-nguyen-45a67a1a4/

OBJECTIVE

I am passionate about self-development and making a positive impact at work. I have experience in leadership, management, customer service, and administrative work. I hope to expand my skills and apply my knowledge to improve business operations! EXPERIENCE

June 2020 – Present

RECEPTIONIST, INTUITIVE SURGICAL

• Perform clerical duties such as emailing, answering and transferring phone calls, and sorting and distributing mail

• Maintain Envoy sign-in system and loaner badge process

• Manage temperature screenings to ensure safety in the workplace January 2017 – June 2020

SHIFT SUPERVISOR, STARBUCKS

• Oversaw day to day operations of store and kept all partners informed of corporate changes and promotions

• Managed inventory by carefully placing and receiving inventory orders, and accurately completing department counts

• Performed cash management procedures such as daily deposits, change orders, and tip funds April 2015 – January 2017

KEYHOLDER, PINKBERRY

• Provided exceptional customer service

• Supervised employees and delegated tasks

• Prepared foods products such as fruits, yogurts, and smoothies EDUCATION

August 2018 – May 2020

Bachelor of Science, SAN JOSE STATE UNIVERSITY

Business Administration w/ Emphasis in Management

September 2016 – June 2018

Associate of Science, DE ANZA COMMUNITY COLLEGE

Business Administration

SKILLS

Business Management Microsoft Office Customer Service Leadership Interpersonal Communication Networking Time Management Problem Solving

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