To Whom It May Concern:

I am a loyal, hardworking, responsible and honest person. I am very organized, timorous and reliable. I am willing and able to learn. I am a fast learner and strive to be the best in everything that I do. I can work in a team as well as independently. By joining your company, I will give my utmost best. I will strive to keep the name of your company high.

Yours sincerely

Nicolene Booysen

Curriculum Vitae

Of

N.C Booysen

Personal Information

Full Names : Nicolene Cornelia Booysen

Address :1016 K Malie Street

Claremont

0082

Cell No : 081-***-****

Email :adiw1t@r.postjobfree.com

Gender : Female

Age : 25

Date of birth : 1994/11/11

ID Number : 941***-****-***

Nationality : South African

Marital Status : Single

Dependents : One

Home Language : Afrikaans

Second Language : English

Education

School attended :Hercules High

School Year passed :Matrix – 2012

Passed with:

● Tourism

● Consumer Studies

● Computer Literacy (MS Office – Microsoft Word – Microsoft Excel – PowerPoint – Outlook )

● Afrikaans & English

● Life Orientation

● Mathematics literacy

Employment History

Employer : 7 Seasons

Position Held : Tele sales

Time in position : 17 February 2013 – 31 May 2013

Contact

Reason for Leaving

Description

:

:

Jennifer van Tonder – 076-***-****

Went on training at Ctrack

• Phoning and getting appointments to promote

the Ozone Product

Employer : Ctrack South Africa (Pty) Ltd

Position Held : Call centre Agent (Bureau department) Time in position : 23 June 2014 – 03 July 2018

Contact : BJ Pretorius - 086*******

Reason for leaving : Opportunity at Fidelity

Description

• Vehicle Monitoring

• Sending SVS Certificates

• Updating client information

• Monitoring of Fleet Vehicles.

• Dispatch our ground team when vehicles get stolen or Hi jacked. Employer : Ctrack South Africa (Pty) Ltd

Position Held : Call centre Agent (Technical Support department) Time in position : 23 June 2014 – 03 July 2018

Contact : Floyd – 086*******

Reason for leaving : Opportunity at Fidelity

Description

• Assisting technicians with Support queries.

• Booking repair cases on faulty units.

• Generating reports for Movement, Reply, Fuel-Management and Business Private Report.

• Testing repair cases with Technicians.

• Ensuring end of shift responsibilities are done.

• Ensuring customers are happy at all times.

• Attending to complaints and resolving queries.

• Assist with follow up calls and ensure matters are resolved as soon as possible

• Update fleet units with customers contact number for polling and message forwarding.

Familiar with

MAXX,

E-MAIL,

CRM,

MASTERBASE

And Microsoft - Office, Google Chrome, Google Maps and ESS. Employer : Fidelity Cash solutions (Pty) Ltd

Position Held : Control Room Operator / CCTV Administrator Time in position : 05 July 2018 – 24 January 2019

Contact : Bennie Smit – 061-***-****

Reason for leaving Control Room Closed and all work escalated to our NCC Controlroom in Helderkruin

Description:

● Monitoring of live CCTV vehicle

● Issuing manual codes to STANDARD BANK/Spark/NEDBANK/FNB& CAPITEC Custodians

● Issuing OTC System Codes(Armoured Vehicles)

● Issuing LMS System Codes(Armoured Vehicles)

● Assisting with programs (IVMS-4200/5200, Elsight-NVR) to view live CCTV vehicles

(Adding/Removing Vehicles from the system etc.)

● Creating and Improving of Excel Spread sheets

Employer : Fidelity Cash solutions (Pty) Ltd

Position Held : CCTV Administrator / Supervisor

Time in position : 30 September 2018 – 24 January 2019 Contact : Bennie Smit – 061-***-****

Reason for leaving Control Room Closed and all work escalated to our NCC Controlroom in Helderkruin

Description:

● Supervisor (Included the Following)

● Giving access to Auditors /Investigators/Managers/Branch Managers Etc. on Biometrics to have access to other Branches.

● Stats of all working cameras in and outside of the trucks

● Ordering of Stationary / Cleaning products needed

● Monitoring of live CCTV vehicle

● Issuing manual codes to STANDARD BANK/Spark/NEDBANK/FNB& CAPITEC Custodians

● Issuing OTC System Codes(Armoured Vehicles)

● Issuing LMS System Codes(Armoured Vehicles)

● Assisting with programs (IVMS-4200/5200, Elsight-NVR) to view live CCTV vehicles

(Adding/Removing Vehicles from the system etc.)

● Creating and Improving of Excel Spread sheets

Employer : Fidelity Cash solutions (Pty) Ltd

Position Held : Capitec Admin

Time in position : 24 January 2019 - 14 October 2020 Contact : Rejoice Monchusi – 073-***-****

Description:

● Giving access to Auditors /Investigators/Managers/Branch Managers Etc. on Biometrics to have access to other Branches Until March 2019

● Capturing data counted on daily basis in counting house on excel spreadsheet

● Filling and capturing of all work done in the Counting House

● Ordering and providing stationery for the counting house and tellers

● Sending client’s report to head office on daily basis

● Responsible for keeping the tellers informed of the teller department activities, needs and issues

● Verification of the shortages and surpluses on the money that The clients are banking

● Dealing with queries from client and sorting them within the company

● Compiling of Corrections Journal and making sure that all monies are captured correctly on I Cash

● Filing all Warnings / Dr Letters on each Tellers files

● Assisting with all spreadsheets that needed to be changed

● Assisting in all Computer related issues

● During the Covid Pandemic I assisted in Counting house with all supervisors/Tellers Duties see below Duties:

● Counting of Drop Cash and Depositas

● Counting of Cash Backs, DNR and Swop

● Packaging for ATM Loading

● Assisting at treasury

● Good Housekeeping

Certificates:

DPS Level 1

Psira Grade E – 2415603

And Psira Grade D

Telephone Etiquette (Soft Skills)

Email Etiquette

Contact this candidate