SHELIA DAVIS, PHR

Kansas City, Missouri *****

816-***-****

adiw1k@r.postjobfree.com

www.linkedin.com/in/shelia-davis

SUMMARY

A dedicated and results-driven human resources manager with a demonstrated track record of achievement in talent acquisition and management, performance management, benefits and compensation, succession planning, training and development, workplace culture management, union/labor relations, and dispute resolution. Leverages excellent communication skills to build and coach teams, manage contract negotiations, and liaise with internal/external partners. Comprehensive background in HR startups, business reorganizations, and downsizing initiatives. Proven aptitude for driving performance, ensuring compliance, resolving issues, and consistently achieving goals.

EXPERIENCE

VERITIV, Edwardsville, Kansas

Regional Human Resources Business Partner, 2019-2020

Operated as strategic HR business partner and HR expert to multiple functions in Midwest region (Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, and Wisconsin). Worked as member of management teams to ensure delivery of business objectives and HR strategy. Used management information, trend data, and other relevant HR metrics to support business leaders in making sound decisions. Provided HR support for union and non-union employees across 26 locations throughout Midwest region. Led and participated on project teams formed to research, develop, and implement HR systems, tools, and policies.

Contributed to driving performance culture by providing support and training to management in areas of goal setting, evaluation, providing feedback, coaching, and developmental planning.

Participated in development, implementation, and enhancement of performance management programs.

Acted as strategic business partner with senior clients (e.g. business leaders and their direct reports) to understand organization’s business strategies and align human resource strategy and programs to achieve business goals, including alignment of succession planning, leadership development, resource planning, talent acquisition, compensation, and performance management.

Worked with leaders and employees to establish and maintain positive work environment driving employee engagement which encouraged full use of diverse talents and abilities.

Served as employee advocate.

Helped drive various corporate business initiatives including development and execution of communication rhythm to ensure effective two-way communication.

Facilitated and lead the annual performance management process by leading performance differentiation sessions with managers, communicating performance review and goal setting instructions to employees and managers.

HALLCON, Lenexa, Kansas

Corporate Labor Relations Manager, 2017-2019

Managed 19 contracts with different major unions (UE, USW, NPWU, IBT, and SMART). Served as trusted advisor to business area leadership by developing partnerships and effective working relationships with all stakeholders. Consulted with organization on workplace and employee issues, provided expert advice, coordinated with legal counsel, and served as spokesperson and liaison with union leadership. Helped manage non-union employee relations matters as needed. Managed staff of two labor administrators to help support functions of department.

Operated as chief spokesman for contract negotiations, representing and operationally defining competitive labor policies and ensuring cost-effective labor agreements across assigned divisions.

Drove excellence in negotiations preparedness, including negotiation of and execution of labor contracts.

Managed preparation and presentation of charges related to National Labor Relations Act.

Acted as company advocate for labor arbitration cases.

Achieved company objectives by managing, extracting, and understanding employment, wage, financial, and operational data from company systems and other sources, performing financial calculations and other data analysis. Used information to drive business decisions, respond to information requests, support bargaining, dispute resolution, and litigation.

Coordinated labor relations activities including advising and assisting in administration of collective bargaining agreements, contract interpretation, and grievance/discipline administration including leading processes and serving as spokesperson through resolution, arbitration, and other litigation.

MCDONALD’S, Olathe, Kansas

Regional Human Resources Manager, 2017

Functioned as regional HR manager for one of brand's largest and most competitive quadrants in United States. Provided people-driven leadership to key stakeholders among staff and operators. Influenced for impact to bottom line of independent franchisees among seven states encompassing over 506 independently owned restaurant locations.

Established strong partnerships with regional leadership and owner/operators in support of developing optimal culture to drive high performance, retention, and engagement.

Coached and developed managers to resolve all performance and other employee relations issues, including conducting investigations and partnering with legal when necessary.

Understood key metrics for assessing engagement (turnover, promotions, etc.) and regularly reviewed progress and action plans.

Remained well-informed on external/competitive quick service restaurant best practices and shared internally with HR colleagues, leveraging to ensure competitive people practices across region in line with US HR strategy.

Collaborated regional co-op team leaders to understand areas of opportunity and provided training/coaching to assist in reaching regional goals.

Used data, reporting, and analysis to understand strengths and areas of opportunity for people practices within region, developing strategic and tactical programs as necessary (i.e. employee engagement, reward and recognition, etc.).

UNILEVER, Independence, Missouri

Human Resources Business Partner, 2014-2017

Directed human resources within plant of 300 employees including recruiting, labor relations, employee relations, safety, policies and procedures, and performance management. Managed site’s culture and acted as people expert supporting plant’s positive employee relations and World Class Manufacturing programs. Supported talent processes by coaching and enabling managers to generate objectives and fair decisions. Managed HR team of three direct reports to help support 24/7 plant operation.

Operated as strategic partner, advising business leaders on development of business groups’ perspective of impact on people.

Analyzed business unit data to identify trends and recommend solutions to improve performance, retention/engagement, and team member experience.

Served as people development pillar leader for World Class Manufacturing.

Prepared and rescinded WARN notices for all hourly employees during plant construction.

Worked with City of Independence to receive $1,200,000 job retention training grant.

Became first to develop up-skilling program for all hourly employees for four months at Metropolitan Community College.

Worked with unemployment council to provide on-the-job training for new hires and received grants for eligible employees.

Built brand and product awareness to all employees by coordinating culinary experience with Knorr Chefs.

Executed hourly hiring plan to onboard 149 additional hourly employees into new business.

Managed complex employee relations issues and investigations as needed to resolve potential conflicts, violations of policy, and workplace issues.

GEORGIA-PACIFIC, Kansas City, Missouri

Plant Human Resources Manager, 2007-2012

Oversaw human resources within plant of 100 employees including recruiting, employee relations, safety, policies, and procedures. Used HRIS to prepare salaried employees’ payroll and maintain personnel files. Posted new employee openings, interviewed, conducted drug tests, and completed background checks. Processed all salary and hourly personnel evaluations and updated all changes. Tracked all employees’ attendance and notified managers of any instances requiring disciplinary action. Assisted all employees with questions regarding employment issues, understanding policies, and benefits.

Focused on coaching, counseling, and advising managers on performance management and employee relations issues ensuring compliance with employment law legislation. Led employee retention function (training, turnover/attrition reporting and analysis, exit interviews, and actions plans). Conducted interview training for managers and supervisors to ensure compliance with state and federal laws. Established partnerships with new vendors and negotiated rates for products and work comp clinic services.

Ensured proper administration of labor agreements consistent with contractual provisions, arbitration precedence, and fairness.

Achieved 98% win rate in contested unemployment claims.

Prepared Affirmative Action plan for facility.

Managed special functions such as new hire orientation, hiring, benefits training, and compliance training for facility.

Coordinated resolution of employee relations issues utilizing mediation and conflict negotiation skills; coached and counseled various levels of management and provided action plans/solutions in compliance with employment and labor laws.

Responded to and investigated corporate compliance hot line complaints; provided written response and documentation of resolution.

ADDITIONAL EXPERIENCE

COLORADO TECHNICAL UNIVERSITY, Kansas City, Missouri, Adjunct Instructor, 2006-2007. Taught student career planning workshops including mock interviews, presentation skills, resume writing, and job search techniques.

EDUCATION

ROCKHURST UNIVERSITY, Kansas City, Missouri

B.A., Industrial Relations,

CERTIFICATION

Professional in Human Resources (PHR) Certification

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