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Customer Care Tourism

Location:
Potchefstroom, North West, South Africa
Posted:
December 22, 2020

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Resume:

Pieter Jacobus Peens

Personal Information

ID Number: 960-***-**** 08 4

Email Address: adivxf@r.postjobfree.com

Mobile Number: +27-76-421-****

Residential Address: 42 Grimbeeck Street, Potchefstroom Languages: Afrikaans, English

Driver’s Licences: Yes - Code A & B

Health: Excellent

Skills

- My passion is Tourism and Wildlife, with an extremely good knowledge in this field.

- I have an outgoing personality, love to work with people and can easy engaged with all kind of age groups (students as well as with older people).

- I am a logic thinker, self driven and learn extremely fast.

- I have previous experience in client handling (customer care).

- I am basic computer literate – Word, Outlook but is a fast learner in any computer system and or program

- I can do administration duties if required.

- I am a hard worker who can also work under pressure within deadlines

- Fluent in Afrikaans and English

- I have experience in customer service.

- I have travel experience to a few destinations in Africa and South Africa. Work Experience

Current Job Title:

(Unemployed)

Previous Job Titles:

(Reception & Management at Elgro Hotel Potchefstroom) From March 2020 – June 2020

Job Type: (Reception & Management)

Duties: (Booking of clients / tourists and travel arrangements during accommodation, Planning and management of meals with consideration to specific preferences Receptionist, Management of “petty cash”, Invoicing and other Administration related services, Serve customers, Handle complaints, cash-up, Working on Hotel computer systems)

Reason for Leaving: (Retrenched due to Covid-19)

(Barman and Waiter at GVM Club Potchefstroom)

From January 2018 – Feb 2018

Job Type: (Part time Barman and Waiter)

Duties: (Serve customers, cleaning, working with cash register and cash-up) Reason for Leaving: (Part time job while studying)

(Learner Insurance assessor at Stefco Consultants) From June 2017 – September 2017

Job Type: (Learner Insurance assessor)

Duties: (Receive training and working as general short term insurance assessor – motor vehicles)

Reason for Leaving: (To finish my studies towards Tourism & Recreation)

(General worker at Aardklop Potchefstroom)

From September 2016

Job Type: (General worker and tent coordinator)

Duties: (In charge of a specific tents / stalls to handle customer complaints, security problems and help exhibitors with queries)

Reason for Leaving: (Part time job during Aardklop)

(AFM Church Aardklop Stall - general worker)

From September 2015

Job Type: (General worker and salesman)

Duties: (Help with all duties at the stall like sales, cleaning and braai of meat) Reason for Leaving: (Part time job during Aardklop) Education

Qualification (National Senior Certificate – Grade 12 – Matric) Institution: High school Volkskool Potchefstroom

Completion Date: December 2014

Subjects: (Afrikaans (Home Language, English (2nd Language), Mathematics, Life Orientation, Tourism, Geography, Biology)

Qualification (BA Tourism and Recreation)

Institution: Northwest University Potchefstroom Campus Completion Date: December 2019

Subjects: (General Management, Therapeutic Recreation, Introduction to Recreation, Social and Community Psychology, Inclusive Recreation, Recreation Facility Management, Leisure Education, Recreation Management And Administration, Recreation Service Delivery, Introduction to Tourism Management, Accommodation Management, Applied Tourism Management, Tourism Marketing, Sustainable Eco Tourism Management, Introduction to Event Management, Game Farm Management, Applied Event Management, Business Ethics)

Interests & Hobbies

Outdoor life, music, travel, computer gaming, sport and wild life References

Mr. Cobus Fourie (Owner of Elgro Hotel, Willows Garden Court & Elgro River Lodge, Potchefstroom)

Contact number: 082-***-****

Mr. Piet Peens (Owner of Stefco Konsultante)

Contact number: 082-***-**** / 018-*******

Me. Cornelia Lelyveld (Aardklop Coordinator 2016)

Contact number: 018-***-****

Mr. Louis Taljaard (Co-owner of MVG Club Potchefstroom) E-mail: adivxf@r.postjobfree.com

Past. Tom Bekker (Pastor of AFM Church Miederpark Potchefstroom) Contact number: 018-***-****



Contact this candidate