Profile

Mark Mermis

*** * ******** *****

Ruidoso, NM 88345

602-***-****

adivn2@r.postjobfree.com

Result driven dependable professional with more than 30 years in Automotive and Finance industries. Strong effective leader developing, motivating, and positively reinforcing employee trust, loyalty, and efficient teamwork. Extremely successful maintaining schedules and budgets while implementing exceptional quality control standards. Forecasting retail sales objectives by vehicle line ensuring the dealer orders meet market demand and managing monthly vehicle allocation and scheduling to ensure maximum production capability within the district.

Skills

People

Product Knowledge Computer Literate Meeting/Exceeding Goals

Professional Experience

Auction Vehicle Purchases

B2B Sales Marketing Sales & Parts Trade Show Coordinator

Sales Manager Fleet Manager F&I Manager General Manager

2016 - Present

Platform General Manager (Consultant for the Owner’s) Roswell Ford, Peak Kia, Permian Group Ford, Toyota

•Maintain sustainable dealership production levels

•Actively participate in the recruitment of high-performing individuals by owning the entirety of the recruiting process as a hiring manager

•Create action plan and effectively manage sales managers and sales staff

•Identify coaching needs and promote training opportunities

•Hire, mentor and monitor the performance of department heads

•Set an example of professionalism through actions and appearance

•Maintain superior customer service (CSI) through dealership culture

•Ensure target revenues are met or exceeded

•Responsible for profitability in both the new and used vehicle departments

•Work closely with sales team on enforcement of proper selling methods

•Set objectives for achieving sales and gross profits

•Manage new and pre-owned cars inventory

•Assist in developing an advertising and marketing plan

•Documented reports an implement and measure promotions

•Work with the General Manager to review forecasts and profits for each department

•Responsible for developing a productive relationship throughout the various dealership departments - F&I, accounting, pre-owned, service, and parts

•Create annual dealership sales forecasts

•Be the biggest promoter of CSI throughout the dealership

•Develop future sales managers and professionals through job growth, training, development and performance

•Provide guidance, support and motivation to ensure employees are maximizing their

Ability and growth potential

Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors and customers.

2013-2016 Peoria Ford (#1 Ford dealership in our division), Peoria, AZ

Director Sales Manager/FI Director Van Tuyl Automotive Investment Group- Berkshire

Hathaway

Provided leadership and training for Sales Managers.

Front and Back end $3100 Per Unit Average 583 units a month Ensured all Sales transactions complied with state regulations and laws. Implemented revised Sales and F&I practice to increase profit.

New training program for sales personnel to improve product knowledge. Responsible for dealership when owner was not on property

Assisted with dealership advertising programs. Over saw new and used vehicle inventory.

Worked closely with finance banks/companies/representatives (prime and sub-prime)

2009-2012 Legacy Capital Mortgage, Las Cruces/Carlsbad, NM CFO /Investor

Financial backer during start-up on commercial property for my Son-inlaw. Loan Officer/Team Leader; increased staff from three to 15 employees; advised customers on available products; processed contracts/set up interviews with underwriting; reduced turnover ratios by developing/ implementing innovative action plan to more effectively screen candidates.

1996-2011 (Concurrent with above) Ford Country, ABC Nissan Vegas/Phoenix (Van Tuyl Organization)

Operations Fix Rebuild both Stores

30 Salespersons in A and B teams; buyer at Manheim's Auto for dealership used car lot; increased sales from 180 units to 480 units gross on average. Auto: 2800 front end, 2100 back end. Served as liaison between Dealership’s personnel and Smart Note

Implement processes to achieve store profitability goals.

Develop store sales goals and business plans. Improve gross profit and processes. Develop and implement local marketing activities.

On-going customer engagement and communication. Manage web portal and online presence.

Manage and oversee activities of all dealership departments.

I built a quality management crew. We established a team attitude. Finance and Sales working together for the greater good of the organization. This has not only helped to increase our volume 80% over the past 4 years, but we have increased our front and backend gross profit substantially. We also were routinely above the region for CSI.

1994-1996 Silver City Ford, Silver City, NM

Ford Dealer Development Program/ GM

Develop new funding streams

Create and manage the general organization budget

Set up all business licenses, including and oversee all operations management of business and all retail sales and car placement program sales

Financial reporting on a weekly, monthly, quarterly and yearly basis create and Oversee all advertising and marketing

Financial reporting on a weekly, monthly, quarterly and yearly basis create and Oversee all advertising and marketing

Business Administration of all employees, train office manager, office assistant, and F&I Develop and Oversee a program teaching office skills to CWEE interns & trainee’s specific automotive job market.

Develop and oversee a mechanic training program

Learned all components to become owner operator/minority dealer; 1995 Ring of Circle

300/ 500 Club Store closed due to EPA violations; transferred to Las Vegas.

1988-1994 Rich Ford Motors, Albuquerque, NM

Sales/New Car Manager/ GSM

1988-1992 new car sales; 1992-1994 fleet sales/closer; mentored by Dee Ray Charles as a new car manager; 1993/ 1994 Ring of Circle for 300/ 500 Club; applied/accepted for Dealer Development.

Recipient of Ford Escort Introduction Walk around

Completion. Demo for Ford in Las Vegas Nevada.

Education

May 1986 Eastern New Mexico University, Portales, NM

Bachelor of Business Degree

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