Sales Manager
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Skills
Work History
Lizette Rodriguez
Results-driven Professional with background in corporate human resources. Highly skilled handling personnel management, hiring, and maintenance of HR records. Manages administration of employee compensation and employee benefits. Excellent reputation for resolving problems and meeting deadlines. Address
Chicago, IL, 60629
Phone
Critical
thinking
Collaboration
Reading
comprehensi
on
Customer
Service
Organization
and Time
management
Computer
skills
Microsoft
Office
Verbal and
written
communicati
on
Human Resources
Cintas, Bedford Park, IL
Streamlined HR efficiencies, coordinated new hire
orientations and provided onboarding and
training for new employees.
Followed programs closely to assess effectiveness
and make proactive changes to meet changing
demands.
Prepared all human resource documentation,
including new hire letters, employee contracts
and corporate policies.
Organized company-wide events designed to
boost employee morale.
Managed benefits enrollment by answering
questions and aiding employees with login
details.
Answered employee inquiries regarding health
benefits and 401k options.
Oversaw exit interviews and off-boarding process
for resigned and terminated employees.
Updated HR database with new employee
information, changes in benefits and other
details.
Tracked incoming and outgoing files and
materials and maintained accurate records for
potential discrepancies.
Enhanced regulatory, strategic and operational
performance to keep in alignment with
deadlines.
Maintained compliance with DOT regulations,
accurately documenting driver qualifications,
2017-11 -
Current
Languages
HR policies
Effective
planning
Teaching
Safety
courses
Records/files
maintenance
Spanish
permits and driving information.
Relationship Manager
Bank Of America, Crestwood, IL
Assisted customers with needs such as opening
accounts, depositing or transferring funds,
updating account details and signing up for new
services.
Communicated regularly with clients to
understand needs, evaluate current product use
and cross-sell new products.
Built and maintained relationships with new and
existing clients while providing high level of
expertise.
Monitored issues carefully and reached out to
customers to provide immediate resolution and
maintain satisfaction.
Planned portfolio solutions after carefully
analyzing clients' financial health and future
requirements.
Supported end-to-end credit management
process, submitted complete loan
documentation and supported credit originations
for credit compliance.
Worked with clients to address and respond to
client and partnership management issues.
2015-02 -
2017-11
Sales Associate
TCF Bank, Oak Lawn, IL
Executed customer transactions, including
deposits, withdrawals, money orders and checks.
Upheld strict financial controls by keeping funds
secure and accurately transferring monies.
Assisted customers with setting up or closing
accounts, completing loan applications and
signing up for new services.
Rapidly and efficiently prepared customer and
ATM cash and change orders.
Maintained balancing record with 100% rate of
accuracy.
2013-12 -
2015-02
Education
Processed quarterly vault and ATM audits with
zero error rate.
Completed special procedures for customers
such as ordering new checks, stopping payments
or investigating identity theft.
Completed highly accurate, high-volume money
counts via both manual and machine-driven
approaches.
Identified sales opportunities and referred
customers to branch partners in financial services. Associate of Arts
Moraine Valley Community College - Palos Hills, IL 2018-08 -
Current
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